Customer Service Medical Billing

DELANO SMITH

**** **** **** ****** ****** Floor,Brooklyn, NY 11234

H: 347-***-**** C: 917-***-**** ************@*****.***

Registrar/Unit Clerk Assistant

Professional Profile

Personable, meticulous, and resourceful Registrar Unit Clerk professional offers 8+ years experience.

Demonstrates the ability to multi-task and prioritize work load in fast paced environment. Ability to communicate effectively both verbally and in writing. Provides prompt and attentive customer service and upholds appropriate confidentiality standards.

Qualifying Skills

Patient's Record Management / Patient Charts Retention / Time Management / Organizational Development

Verbal, Written, & Interpersonal Communications / Conflict Resolution

Technologies & Clerical Skills

Star & Logicare database systems / IDX System / ReportSmith / Radio-graphic Films / E-Time System

MS Office: Word, Excel, Outlook, / HTML/ Typing: 35 WPM

Career History

Bellevue Hospital New York, NY

Registration Clerk (via United Staffing Soulation) 03-2013-Present

Duties for this position may include instructing patients on completing medical forms and reviewing patients’ account status.

Updating information, including address, phone number and financial classification, is also a daily function of a registration clerk.

Additionally, collecting payment information and answering patients' questions over the phone or in person are essential duties for this position.

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Police Athletic League, Brooklyn,NY

Recreation Specialist 2012-2012

Provided a safe and clean environment for children from the 61st areas . Interacting and doing fun activities with the children whom lived in 61st area.

Enforced rules and regulations of the recreational facilities to maintain discipline and ensure safety.

Explained principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment

Recreational Specialist also known as a Therapeutic Recreation Specialist are human service professional who work with both individuals and groups.

Developed and deliver therapeutic social and play-based programs and interventions for children to promote physical, mental and emotional health.

Organized lead, and promote, interesting recreational activities such as arts, crafts, sports, games . camping and hobbies.

Meet with the other staffed to discuss rules, regulations and worked-related problems if any.

Notable Accomplishments

Resolved overcrowding of the ER with visitors and patient by acting as liaison between both

Staffed as well as patients is happy with seeing me on duty at front desk

Interacted with patients, visitors, physicians and their department staff, and other hospital personnel in a professional manner.

Delano Smith

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Career History (Continued)

Methodist Hospital, Brooklyn, NY

Facilities Secretary (via Vanguard Temporary Services 2010-2011

Answered a high volume of calls for the department, Regulated the maintenance of the rooms on all floor through out the hospital.

Scheduled all appointments for the use of the conference rooms

Used the Center System to take out clean beds that were used in the hospital by patients care facilities

The Facilities Secretary also provides secretarial support to assigned administrative personnel; coordinating and monitoring assigned activities; and providing information,ordirection as may be requested by assigned administrator.

North General Hospital, New York, NY

Registrar Clerk, Radiology Department/ ER Unit Clerk 2005 -2010

Responsibled for the secretarial functions in the Emergency Department.

Interacted with patients, visitors, physicians and their department staffed, and other hospital personnel in a professional manner.

Used the Star system to create, updated and access patients health records.

Labeled lab specimens. Logicare to checked patients insurance and referrals and authorization.

Communicated patient information, manually and electronically,to appropriate healthcare providers.

Prioritized the flow of patients information to all areas.

Acted as a centralized communication facilitator for the patients care areas.

Kept patients information confidential. Admitted patients and transferred to the appropriate departments

Exercised professional judgment in performances of services and maintainsdemeanor complementary of medical ethics.

Radiology Clerk's primary responsibilities are completing information in patients charts concerning the type of radiology procedures performed and filling patients charts, radio graphic films, and test results.

Additional Clerk Experience

Champion Real Estate, Brooklyn, NY

Mail and File Room Clerk 2003-2004

Baskin Robin, Brooklyn, NY

Cashier Stock Room Clerk 2001-2003

Academic Credentials

Medical Billing & Coding, Manhattan Institute 2012

High School Diploma, Brooklyn NY 2005

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