JULIANA GALLEGO
*** ******** *** ****, #**** 289-***-****
Hamilton, ON **************@*****.***
OBJECTIVE To apply my receptionist, office clerk, administrative and customer service skills in a
hospitality-based organization.
PROFILE
• Demonstrated ability to work effectively with customers and merchandise in various roles:
cashier, customer service, office clerk and sales;
• Build relationships and loyalty with customers via friendly, efficient, high-quality customer
service;
• Proficient with MS Word, Excel, Power Point, Email, Internet research;
• Excellent interpersonal relationship and teamwork skills;
• Bilingual – Spanish, English;
• Diligent employee; reliable and efficient in a fast-paced work environment.
WORK EXPERIENCE
Customer Service/Cashier,Noah s Ark Waterpark, USA 2012
• Guided and provided excellent customer service to patrons
• Worked as an interpreter for tourists (English, French, Spanish)
• Sold admission tickets
• Worked as a cashier in the park restaurants
Secretary, MarcelinoChampagnat School, Colombia. 2012
• Worked as an office clerk
• Answered, prioritized and directed incoming calls
• Updated database and organized documents and files
Sales person, Tommy Store, Colombia 2011- 2012
• Processed cash payments for all products
• Sales and customer service
EDUCATION
Hospitality & Tourism Certificate, St. Charles School, Hamilton, ON Current
TOEFL Course, St. Charles School, Hamilton, ON 2012 - 2013
Languages Teaching Degree, Universidad Quindio, Colombia, 2007 - 2012
References Available Upon Request