JULIANA GALLEGO

*** ******** *** ****, #**** 289-***-****

Hamilton, ON acdwa0@r.postjobfree.com

OBJECTIVE To apply my receptionist, office clerk, administrative and customer service skills in a

hospitality-based organization.

PROFILE

• Demonstrated ability to work effectively with customers and merchandise in various roles:

cashier, customer service, office clerk and sales;

• Build relationships and loyalty with customers via friendly, efficient, high-quality customer

service;

• Proficient with MS Word, Excel, Power Point, Email, Internet research;

• Excellent interpersonal relationship and teamwork skills;

• Bilingual – Spanish, English;

• Diligent employee; reliable and efficient in a fast-paced work environment.

WORK EXPERIENCE

Customer Service/Cashier,Noah s Ark Waterpark, USA 2012

• Guided and provided excellent customer service to patrons

• Worked as an interpreter for tourists (English, French, Spanish)

• Sold admission tickets

• Worked as a cashier in the park restaurants

Secretary, MarcelinoChampagnat School, Colombia. 2012

• Worked as an office clerk

• Answered, prioritized and directed incoming calls

• Updated database and organized documents and files

Sales person, Tommy Store, Colombia 2011- 2012

• Processed cash payments for all products

• Sales and customer service

EDUCATION

Hospitality & Tourism Certificate, St. Charles School, Hamilton, ON Current

TOEFL Course, St. Charles School, Hamilton, ON 2012 - 2013

Languages Teaching Degree, Universidad Quindio, Colombia, 2007 - 2012

References Available Upon Request

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