**-** ***** ******, ******, NY ***** •718-***-****•acdw6d@r.postjobfree.com

Pascale Sylla

Objective

Seeking a position where I can utilize my experience to further my career.

Experience

2004 – 2014

Urology Associates, PC Manhasset, NY

S ecretary

Scheduled appointments and maintained doctors’ daily schedules.

Obtained Prior Authorizations from insurance companies for medications, provided prescriptions and

samples of medications for patients, and called prescriptions in to mail order and walk-in pharmacies.

Obtain laboratory and diagnostic results of patients and relayed information of results to patients.

Resolved patient issues and questions on behalf of the doctors.

Obtained x-rays, CT scans, MRIs and reports of same from other medical facilities, laboratories and

radiologists.

Assisted doctors with personal errands.

Kept detailed log of phone calls and messages from patients and medical facilities to doctors.

Maintained licenses, privileges, malpractice insurance information, reappointments and re-certifications

for DEA.

Arranged RigiScan Studies for patients, gave instructions and obtained test results after study was

completed.

Proficient in TCMS, AllScripts, Word, Mr. Bill and eScripts.

Appointment Scheduler

Scheduled, canceled and move all appointments for office visits.

Entered new patient demographics, updated existing patients’ demographic information.

Front Desk/Reception

Checked in/out patients for office visits.

Verified medical insurance and entered into computer.

Scheduled and rescheduled appointments for upcoming office visits.

Collected co-pays and outstanding balances from patients.

Organized medical charts for daily schedules.

2002-2004

Better Claims Solutions Lynbrook, NY

B enefits Analyst

Reviewed medical claims and determined whether claims can be paid or denied.

Determined type of providers selected and services rendered.

Maintained patient records for monthly fees utilizing MS Excel program.

Processed checks for multiple no-fault insurance companies.

Created a rapport with medical staff to ensure monthly polices required.

1999-2001

Raike Financial Huntington, NY

O ffice Manager

Managed a staff of six stockbrokers on day-to-day actions.

Managed stock portfolios for clients.

Answered phones and resolved client issues on behalf of the stockbrokers.

Handled banking for firm, i.e. making deposits, accounts receivable/payable.

Acted as secretary when necessary.

1996-1999

Charade Valley Stream, NY

Sales Representative

Handled monetary and credit card transactions.

Resolved customer complaints and requests for refunds, exchanges and adjustments.

Advised customers on current fashions and coordination of accessories.

Answered telephones and supplied requested information.

Stocked shelves and took inventory.

Took customer orders and provided proper packaging.

E ducation

1997-1999

Nassau Community College Uniondale, NY

Studied business and liberal arts.

References

References are available on request.

Contact this candidate