Customer Service Medical
Resume:
PAVANI THEVARAJAH
BURLINGTON. ON
TEL: 647-***-****
***************@*******.***
Personal profile:
Over seven years of experience in professional customer service.
Over four years of experience as a medical office assistant proven ability to handle over 75 patients per day.
Self-starter with fast learning abilities.
Punctual and flexible.
Strong organizational, interpersonal and time management skills.
Ability to multi-task in a busy environment.
Education:
Administrative Studies Diploma Certificate (Honours) at HBI College. Burlington.
Accounting concepts: Simply Accounting and Quick Books.
Advanced Microsoft Word, Excel, Power Point, Access.
Medical Office Assistant Certificate (Honours)
Work History
Medical Office Assistant 2009 to 2014
Handle medical front desk in computerized and manual scheduling, filing, answering phone, patient registration
and patient chart maintenance.
Plan medical screenings and following ups for patients to obtain results.
Scheduling appointments, booking surgeries, and handling new referrals.
Successful in dealing with difficult patients in different circumstances.
Data Entry Clerk (Communication Test Design Inc in Oakville) 2006 – 2009
Performed clerical, data-entry, and customer service duties for a wide variety of companies, including answering
phones and resolving customer service issues and offered suggestions.
Efficiently handled large inventory of goods received.
Entered data accurately and efficiently into data base.
Call center Representative 2005-2006
Answer inbound calls for providing service and product information.
Make outbound calls to potential clients in order to collect payments.
Perform data entry services for the company in regards to punching the customer information, call logs and
successful entries.
Answered telephone inquiries on products, and services.
Resolved problems of clients over the phone.
References Available upon on Request
PAVANI THEVARAJAH
4646 ETHEL RD
BURLINGTON. ON
TEL: 647-***-****
***************@*******.***
Dear off ice Manager,
I would like to submit my resume for the office receptionist position. I am working as a
medical Secretary in Milton, which is downsizing now. So I definitely have to change my
carrier and I am now looking to work in Burlington which is near for me.
In addition to qualif ications outlined in my resume, I have seven years of customer service
experience and enthusiastic approach to continuous learning that allows me to adapt
quickly in a new work environment and contribute effectively to your office.
P lease feel free to review my resume. I would welcome the opportunity if you are
interested in exploring my qualifications further. You can reach me at or e mail me to
schedule time as per your convenience.
Sincerely,
Pavani Thevarajah
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