E rin D. Coats ***** Double Shoals Circle
Houston, TX 77090
504-***-****(cell)
*********@***.***
Objective
Seeking a position of receptionist where my well honored skills in the field can be
i ncrease the company’s operational efficiency and where my office management skills
and customer orientation will be fully utilized for the company’s benefit.
Experience
Quest Vision P.A.
07/2006-Present
Ophthalmic Assistant
• Open and close office
• Perform routine vision screenings
• Prepare examination rooms
• Schedule patient appointments for former and new patients
• Answer incoming phones and return messages/phone calls
• Verify and submit insurance
• Billing and coding
• Sorting mail
• Processing t ransactions
• Operate fax and copy machine
• Answering visitors inqui ries about the company
• Verifying patient prescription
• Cleaning exam rooms/sitting area
• Order supplies for office/office equipment
• Settle the day (credit cards/cash)
Denny’s Inc.
07/2008-03/2010
Certified Trainer & Server & Hostess
• Taking beverage and food orders and relay orders to kitchens
• Processing t ransactions
• Cleaning and setting up tables
• Greeting and sitting guest
• Stock service stations
• Performing side work tasks
• Making sure the dining room is presentable
• Being knowledgeable of the menu, ingredients, and how each i tem is prepared.
Education Software/Computer
Skills
Andy Dekaney HS - 11/2010 M icrosoft PowerPoint
Houston, TX M icrosoft Excel
H IGH SCHOOL DIPLOMA Microsoft Word
M icrosoft Outlook
Crystal PM