Roselle Park, NJ 07204 firstname.lastname@example.org
Horizon Blue Cross Blue Shield (From 07-2008 to 03-2013)
Dental Claims Specialist
. As a mission critical team member, responsibilities included, resolving
dental, orthodontic claim issues and system messages by taking necessary
corrective actions to complete adjustments.
. Obtaining additional information needed to process claims through
original correspondence, automatic development letters or direct contact
with the provider and/or subscriber.
. Examining EOBs to determine primary and secondary liability; and
calculate benefits payments.
. Other responsibilities were Project managements of various time-sensitive
dental projects and meeting deadlines for member satisfaction.
. Performing other administrative duties incidental to the Dental
department operations as required by management while collaborating with
Kris International (From 09-2006 to 11-2007)
Customer Service/Assistant supervisor/Team
. Supervisor for floral department/gourmet coffee counter/breakfast and
lunch buffet in a fast paced environment.
. Providing exceptional customer service in challenging situations.
. Handling multiple job positions as required so the business is run
. Taking pride in my responsibility for the company's growth and reputation
were essential factors of motivation.
Aruna Pulijaal, MD., F.A.C.C. (From 09-2005 to 04-2006)
Staten Island, NY
Medical Office Assistant
. Running the front desk and assisting the physician that included
preparing, updating and filing patient records.
. Scheduling appointments, composing dictated letters in timely and
. Preparing the patient for physician by weighing, EKG set up and
maintaining treatment rooms, assisting during examinations while making
sure the patients are treated kindly and promptly.
. Patient satisfaction and attention to detail were extremely important in
Library at CSI/continuing education department at college of
Staten Island (From 09-
College Assistant/Work Study Student
. Office assistant/Library assistant duties.
. Using appropriate systems to locate and retrieve books, Periodicals and
newspaper articles, dispatching those time sensitive materials to
institutions around the United States.
EDUCATION: Bachelor's Degree in English Literature. GPA: 3.0
SKILLS: Microsoft office, TPX, IBM LATRON system, Trello, Sharepoint