Customer Service Sales

Sarita Kumari

*** ******** ****** ********, ** **7114

*********@*********.***

Home :516-***-****

Objective

A motivated, passionate, hardworking, and detail oriented person, that works well

in a team, as well as independently on challenging tasks, seeking full-time employment.

Education

BACHELOR’S OF SCIENCE, BUSINESS MANAGEMENT & TECHNOLOGY

Farmingdale State College Farmingdale, NY (May 2012)

3.63- GPA Graduated Latin Cuma Honors

Course Completed

Management Information Systems, Financial Institutions and Market, Marketing, Computer

Applications, Technical Writing, Business law I& II, Intermediate Accounting I &II, Operation

and Strategic Management,International Business, Taxation, Calculus and Statistic, Cost

Accounting

Suny Old Westbury Old Westbury, NY (September 2013)

Additional Course work

Advanced Accounting, Auditing, Business Communications, Non profit and Governmental

Accounting

Professional History

SEARS Holding Corporation (2010-Present)

Merchandise Selling Associate

• Demonstrated skill in managing change and maintaining flexibility in a variety of

challenging environments.

• Opening and closing out daily transactions.

• Responsible for handling/discarding confidential/ information.

• Maintaining sales by excellent customer service.

• Maintaining the appearance of the sales floor

• Resolve discrepancy in pricing

• Process online orders for customer using company’s software

• Sign up new customers for reward program

Cashier (2007-2010)

• Maintain good customer relationship and great

Customer service experience

• Open credit card accounts for new customers

• Maintain sale goal to purchase ratio

• Process payments for Sears and Discover payments

• Call credit for customer enquiries or concerns

• Input data using company’s IOS software

• Open and close out register in addition to maintaining the register

• Cash handling up to 10000 dollars

King Kullen 2008

Intern

• Data entries/ filtering inquiries for Verizon bills using company’s software

• Manifesting invoices for Josephine Shopping services.

Bethpage High School

Tutor 2008

• Ability to explain quantitative math to academically struggling students

• Used different approach to give students better understanding of material

Leadership skills

Leader of group projects- responsible for delegating responsibility, and working with the team to

get the work done, In charge of training all new hires, and supervising cashiers and scheduling

breaks in absence of managers.

Languages

Fluent in English

Hindi (fluent in speaking)

Spanish (5 years of schooling)

Skills

Computer skills

Extensive Knowledge of Microsoft: Word, Excel (Intermediate), Typing and Power Point, Photo

Shop, Adobe, social networking and Internet Applications

Effective Communicator, Interpersonal skills, analytical skills, time management and technical

skills

Achievements

Member of APICS

Inducted in Sigma Beta Honor Society 2012

Inducted in Golden Key Honor Society 2011

President’s list &Dean’s list 2008-2009

Honored with Nassau County Comptroller Award for (Business/Finance/Economics) -2008

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