L ISA MAR I E COURT NEY
Hamil ton, Ontario Cell Phone: 289-***-****
L8M 3M9 E-mail: ****.********@*************.**
E DUCAT IO N
Legal Administration D iploma P rogram 2012-2014
Mohawk College, Hamil ton, Ontario
Program of studies include:
• Real Estate Law 1&2 • Family Law
• Corporate • L i t igation 1&2
• Legal Administration • Advance Word
•
P rocedures Specialized Legal Software
• Wills & Estates
Personal Support Worker 2005-2006
Mohawk College, Hamil ton, Ontario
• Excellent understanding on following DNRs, SDMs, Power of Attorneys and
l iving wills
• Experience in palliative and mental disorders
Office Administration 2003-2004
Business Skills College, Hamilton, Ontario
• MS Word, Outlook, Access, Excel
• Call Centre t raining
SPEC IAL IZE D SK I L LS AND TRA I N I NG
• •
Teraview Do Process-Fast Company
• •
PcLaw ACL
• DIVORCEmate
• Do Process-Conveyancer
• Advance document preparing and word processing skills using MS word
• Skilled with Excel, Access, Outlook, and PowerPoint
• Competent in digital t ranscription, legal administration and legal
terminology.
• Outstanding communication skills, excellent client relations
L EGAL WORK EXPER I E NCE
K neeland Law Office, Hamil ton, Ontario April 2014
• Prepared various documents and billings
• Filed and updated documents at Courthouse
• Answered phones and various other administration work
WORK RE LATED EXPER I E NCE
C all Cent re Agent 2004- 2004
Protocol, Hamil ton, Ontario
• Called people with already existing credit cards and giving them offer of life
i nsurance
• Reading from script, keeping with a happy confident atti tude
L ISA MAR IE COURTNEY
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Receptionist/ Office Clerk 2003-2004
Path Employment Services, Hamil ton, Ontario
• Answered/directed incoming calls on a multi-line telephone system
• Maintained appointment schedules for councillors
• Maintained filing system and ensure the cleanliness of the office and meeting
rooms
OT H ER WORK EXPER I E NCE
Burger King
Shift Coordinator, H amil ton, Ontario 2011- 2013
• Responsible for shift planning a team of 2-5 people, delegating duties
• Balancing and maintaining mul tiple cash registers and multiple computer
systems: Lotus 1-2-3, Micros, Inventory System
• Inventory and temperature control of all i tems in restaurant
• Keeping all areas inside and out of restaurant were clean and organized at all
t imes
• Able to set priori ties
Rehabilitation Facilitator 2008-2011
Brain Injury Services, Hamil ton, Ontario
• Responsible for the implementation of plans of service and behaviour plans
designed to promote independence though empowerment to those with
acquired brain injury services.
• Gather and input information into proper forms in a mul ti-use computer.
Personal Support Worker
Ontario March of Dimes, Hamil ton, Ontario 2006-2009
• Providing efficient care to clients in maintaining quality of life in their
activities of daily living, i.e. dressing, feeding, showering, toileting wither on
toilet or changing briefs.
• Record paging system and responding to them efficiently
• Dispense medication
Personal Support Worker
ParaMed, Hamilton, Ontario 2006-2006
• Providing fast efficient care to clients in maintains quality of life in their
activities of daily living in their own homes, i.e. dressing, feeding, toileting.
• Record intake and output of clients and recording any changes and reporting
to nurse on duty
Burger King
Cashier/Production Leader, Hamil ton, Ontario 1997-2005
• Organizing and ensuring all deliveries, and inventory
• Quickly and accurately handling food orders and cash/debit t ransactions
• Personable and great communication satisfying customers
References Available Upon Request