L ISA MAR I E COURT NEY

***-*** ********** ******

Hamil ton, Ontario Cell Phone: 289-***-****

L8M 3M9 E-mail: acdw58@r.postjobfree.com

E DUCAT IO N

Legal Administration D iploma P rogram 2012-2014

Mohawk College, Hamil ton, Ontario

Program of studies include:

• Real Estate Law 1&2 • Family Law

• Corporate • L i t igation 1&2

• Legal Administration • Advance Word

•

P rocedures Specialized Legal Software

• Wills & Estates

Personal Support Worker 2005-2006

Mohawk College, Hamil ton, Ontario

• Excellent understanding on following DNRs, SDMs, Power of Attorneys and

l iving wills

• Experience in palliative and mental disorders

Office Administration 2003-2004

Business Skills College, Hamilton, Ontario

• MS Word, Outlook, Access, Excel

• Call Centre t raining

SPEC IAL IZE D SK I L LS AND TRA I N I NG

• •

Teraview Do Process-Fast Company

• •

PcLaw ACL

• DIVORCEmate

• Do Process-Conveyancer

• Advance document preparing and word processing skills using MS word

• Skilled with Excel, Access, Outlook, and PowerPoint

• Competent in digital t ranscription, legal administration and legal

terminology.

• Outstanding communication skills, excellent client relations

L EGAL WORK EXPER I E NCE

K neeland Law Office, Hamil ton, Ontario April 2014

• Prepared various documents and billings

• Filed and updated documents at Courthouse

• Answered phones and various other administration work

WORK RE LATED EXPER I E NCE

C all Cent re Agent 2004- 2004

Protocol, Hamil ton, Ontario

• Called people with already existing credit cards and giving them offer of life

i nsurance

• Reading from script, keeping with a happy confident atti tude

L ISA MAR IE COURTNEY

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Receptionist/ Office Clerk 2003-2004

Path Employment Services, Hamil ton, Ontario

• Answered/directed incoming calls on a multi-line telephone system

• Maintained appointment schedules for councillors

• Maintained filing system and ensure the cleanliness of the office and meeting

rooms

OT H ER WORK EXPER I E NCE

Burger King

Shift Coordinator, H amil ton, Ontario 2011- 2013

• Responsible for shift planning a team of 2-5 people, delegating duties

• Balancing and maintaining mul tiple cash registers and multiple computer

systems: Lotus 1-2-3, Micros, Inventory System

• Inventory and temperature control of all i tems in restaurant

• Keeping all areas inside and out of restaurant were clean and organized at all

t imes

• Able to set priori ties

Rehabilitation Facilitator 2008-2011

Brain Injury Services, Hamil ton, Ontario

• Responsible for the implementation of plans of service and behaviour plans

designed to promote independence though empowerment to those with

acquired brain injury services.

• Gather and input information into proper forms in a mul ti-use computer.

Personal Support Worker

Ontario March of Dimes, Hamil ton, Ontario 2006-2009

• Providing efficient care to clients in maintaining quality of life in their

activities of daily living, i.e. dressing, feeding, showering, toileting wither on

toilet or changing briefs.

• Record paging system and responding to them efficiently

• Dispense medication

Personal Support Worker

ParaMed, Hamilton, Ontario 2006-2006

• Providing fast efficient care to clients in maintains quality of life in their

activities of daily living in their own homes, i.e. dressing, feeding, toileting.

• Record intake and output of clients and recording any changes and reporting

to nurse on duty

Burger King

Cashier/Production Leader, Hamil ton, Ontario 1997-2005

• Organizing and ensuring all deliveries, and inventory

• Quickly and accurately handling food orders and cash/debit t ransactions

• Personable and great communication satisfying customers

References Available Upon Request

Contact this candidate