Project Quality Assurance

Education

M.S., Computer Science/Operations Research, Southern Polytechnic State Univ

(Kennesaw State University) - Marietta, GA

B.S., Computer Science/Math, University of Alabama in Huntsville -

Huntsville, AL

B.A., Communications/Marketing, University of Alabama - Tuscaloosa, AL

1 Executive Summary

Over fifteen years experience in Telecommunications and Information

Technology. Excellent presentation skills. Demonstrated talent for leading

projects in the areas of Quality Assurance, Project Management, and

Development. Proven ability in dealing with clients and upper management.

Experience includes: Project Management, Telecom Testing, Telecom Business

Analysis, Application Development (C/C and Program/System

Implementation. Sub-managed multiple projects. Over 10 years experience

working with Client Server platforms for Software Development Lifecycle

(SDLC) projects.

1 Technical Skills

OPERATING SYSTEMS: UNIX & LINUX (Shell Scripting, vi), SUN SOLARIS (SUN

OS)

LANGUAGES: C++, PL/SQL, MYSQL, SQL Server

TOOLS: Rogue Wave, Rational Rose Tool Suite (DDTs and UML), HP Test

Director, CCC Harvest & CLEARCASE (Configuration MGMT Tools), XML, TOAD,

FTP(file processing)

DATABASES: ORACLE

INTERNET/WEB DESIGN SOFTWARE: HTML, XML, HP Quality Center & QTP (working

knowledge)

2 OTHER APPs: MS Word, MS Excel, MS Project, MS PowerPoint, VISIO

MANAGEMENT/LEADERSHIP: Acting Project Engineer - Held Acting Project

Engineer Role for BellSouth that involved in managing 7 SW Developers

throughout the SDLC for the LNP Lauto Project Release 4.2, 5.3, 5.4, and

LAUTO release; QA SENIOR LEAD - Managed 3 QA Testers through entire SDLC;

Application Architect - Assisted Team Lead with managing 10 SW Developers

on a BellSouth Long Distance Remedy Project through SDLC from meeting with

the Business, Client Requirements Analysis Meetings, participating in

Detailed Designs, communicating with the Project DBA, Deployment, and

Quality Assurance Test Team Lead.

SDLC EXPERIENCE: WATERFALL, AGILE, AND XP EXTREME PROGRAMMING METHODOLOGIES

QUALITY ASSURANCE: SR LEAD QA ENGINEER & TEAM LEAD; SKILLS: Requirements

Analysis, Test Plans, Test Cases, Test Scripts, Testing

(Functional/Integration, Regression, End to End, Usability, Black & White

Box), Mercury Test Director, HP Quality Center(working knowledge),

Traceability Matrix, Function Point Counts

PROJECT MANAGEMENT TRAINING: 4600+ Hours applicable for PMP Certification;

Training: Fundamentals of Project Management, Requirements Management,

Ethics and Compliance (Avoiding Insider Trading), Productivity Training,

Diversity, Object Oriented Design using UML, NIKU(Project Tracking

Software) and Estimation Training

PROCESS TRAINING/IMPLEMENTATION: Capability Maturity Model (SEI-CMMI)

Process & Sarbanes-Oxley Compliance

BELLSOUTH TRAINING: TELECOMMUNICATIONS 101, LEGACY SYSTEMS, Information

Technology Unified Process (ITUP) Process

SWDEVELOPMENT TRAINING: C++ (Gwinnett Technical College, Georgia Tech Off-

Campus Training), SUN JAVA TRAINING (INTRODUCTION TO JAVA, JAVA PROGRAMMING

Professional Experience

Hopewell MB Church-Norcross, GA December 2011 - February

2012

Missions Ministry Database Team

Senior Engineer Consultant (Volunteer)

Volunteered to work as a consultant to the Missions Ministry Team to

implement a Database Application using the web based tool: Project Pier

QUALITY ASSURANCE TASKS

Provide technical knowledge on database setup, application usage, and

report generation.

Provide input onusageof Project Pier as a web interface for installation of

a MS SQL Database. Alsoanalyzed initial requirements of project application

which includes investing connection to a host server, interfacing to a MS

SQL Server database, report generation, and email notification.

Meet with database team to gather and analyze requirements; go over

application structure; and database entry. Also participate in conference

calls with the Missions Ministry Leaders.

Volunteering and Training - Lawrenceville & Snellville, GA January

2007 - Present

Participated in online training and attended various seminars and webinars

to stay current on technical advances in the IT industry. Also was a

servant in the community by volunteering with various non-profit

organizations (Hopewell Baptist Church, Girl Scouts, and Feeding the

Homeless)

Applied Systems Intelligence, Inc. (aka VeLoxiti)-Alpharetta, GA June

2006-Sept 30, 2006

Senior Engineer II

Worked to provide Project Management Support for a Military Department of

Defense (DoD) SW Application. In addition, I was responsible for Quality

Assurance which involved requirements analysis and attending client

meetings.

PROJECT: Army Defense Contract User Interface Application developed using

C++, UNIX, XML, Clearcase, Rational Rose UML, and LINUX OS.

PROJECT MANAGEMENT& QUALITY ASSURANCE TASKS

Provided Functional and Project Management support for all Software

Development Lifecycle (SDLC) phases which includes participation in all

requirements and design peer reviews, walkthroughs, and migration of code

to testing, UAT, and Production.

Participated in staff/status meetings, organization information sessions

and assisted with CMM Level audits and documentation.

Responsible for requirements analysis and software testing (unit and

integration testing)

Accenture -Atlanta, GA January 2002- November 2005

Application Architect (included project engineering tasks)

Provided broad technical experience for creating solutions to meet the

needs of the BellSouth Long Distance (LD) Remedy Application.Managed

software developers and QA testers throughout the SDLC which resulted in

solutions to defects.Worked extensively with the BellSouth LD Remedy Client

(Project Manager) as well as Implementation Delivery Manager.

PROJECT MANAGEMENT TASKS

Managed 10 SoftwareDevelopers to ensure Work Requests (WRs) and Change

Requests (CRs) were developed and implemented following SEI CMMI Level 3

Processes and Sarbanes-Oxley Compliance.

Worked 10 - 24 hours during software deployment for each delivery of

application release.

Created work orders, setting up Function Point Counts and implementation

plans for implementation of WRs.

Responsible for estimates, setting schedules, participated in all

management meetings, and extensively interfaced with the Business Unit.

Created the Impact Analysis for CR implementation and feasibility.

Provided Functional Support and Project Management Support for all Software

Development Lifecycle (SDLC) phases which includes participation in all

requirements and design peer reviews, walkthroughs, and migration of code

to testing, UAT, and Production.

Facilitated status meetings with development team, submitted status report

to Team Lead, and approval of all NIKU (SW Project Tracking Application)

tasks and hours for each developer.

Lead SW Developer and SR Functional Analyst (included project engineering

tasks)

Developed IT solutions and architecture to address the enterprise services

and on-demand business requirements using C++ and other SW tools. Provided

workaround solutions for both the WIPS/IPPS and WOS Service Order

Generation Applications.

PROJECT: The application was anN-tier application using a JAVA front-end

client, C++ backend, and interfaced with an Oracle DB.

TOOLS: The WIPS/IPPS and WOS Service Order Generation applications were

developed using C++, Java, UML, XML, SUN OS, HP-UX 10.20,RogueWave, DB

Tools 3.1 and Tools 7.0, Sybase 11.9.2, Oracle 9i, Harvest CM Tool, SQR

4.3, UIMX/Motif 3.0, SQL, Mercury Test Director, and XMLSpy.

PROJECT ENGINEERING /SR SW DEVLOPMENT/LEAD QA TASKS

Worked with the Team Lead and Application Architect with the business

process, project scope and planning, project scheduling and hiring

resources.

Participated in business process analysis

Provided Subject Matter Expertise for the WIPS/IPPS Application Interfaces

to the following legacy systems: CRIS, ATLAS, NAVIGATOR, RSAG, BOCRIS and

SOCS.

Worked extensively with client to developed the requirements and test

specifications for releases.

Performed as an Application Architect for the WIPS 6.0 Release; Managed 3

developers to ensure the completeness, quality, and deliverance of

software. Developed project milestone dates, coordinated releasedevelopment

tasks, attended customer requirements meetings, requirements analysis and

design, supported User Acceptance Testing, and responsible for Production

Delivery using DDS.

Provided key project input for CMMI SQA Audits and CMMI Deliverables that

contributed to obtaining CMMI Level 3 and participated in Function Point

Counts for all releases.

Participated in all required training, i.e., technology, self-development,

leadership, project management, process (CMMI SQA), and telecommunications.

Cross trained India IDC Resources on the Software and Functional/Business

requirements of the WIPS/IPPS Application.

Designed UML classes and developed C++ software for the back-end server

using the tools listed.

Assisted fellow software developers with design, development and defect

resolution to re-platform application from HP-UX to SUN OS.

Responsible for the QA phase of the application, i.e., after unit testing,

performed integration testing, and modified DDS scripts for implementation

to the UAT and production environments. Also wrote all required QA

documentation for all releases: test plans, test cases, traceability

matrix, and test scripts.

BellSouth Technology Services Inc. (BTSI)-Norcross, GA Jul 2001 -

Dec 2001

Acting Project Engineer/Senior Lead Software Developer

Managed Software Developers (2) with the Senior Project Engineer on the

Wireless Provisioning and Payphone Provisioning Systems Projects (included

a Web-based Payphone Store Application).

PROJECT: Wireless Integrated Payphone System/Integrated Payphone

Provisioning System (WIPS/IPPS)

PROJECT ENGINEERING/SR SW DEVELOPMENT TASKS

Extensive Customer Interface with the MBDB Core Team that included

Accenture, BTSI, and EDS for requirements and code review of the WIPSOCS

conversion project.

Wrote requirements, analyzed the requirements, and implemented the design

for a MBDB MQSeries ver 5.2 Middleware conversion using Rational Rose

(modified UML Diagrams and created Class Diagrams).

Wrote the Design Document describing the logic, process flows, classes and

methods, and UML Diagrams for the implementation of the MBDB Conversion of

the WIPSOCS Contract. This was a conversion of the WIPS SOCS Navigator

Contract to the Message Broker Data Bus (MBDB) Architecture (MQSeries ver

5.2 Middleware for the WIPS/IPPS Project).

Participated in Design Reviews, Code Reviews, Unit and Integration Testing.

Application lead and Subject Matter Expert for the Service Order Generation

and Provisioning Application.

Developed C++ code for the application server using Rational Rose UML, C++,

Rogue Wave DBTools, Tools.h++, Sybase 11.92, and Clearcase. This involved

writing SQL queries for interfacing with the database, and writing code to

interface with a message data bus.

Worked with DBA and developers to implement a Sybase upgrade for the WIPS

application. Modified code for the conversion from Sybase 11.51 to Sybase

11.92 for the WIPS/IPPS application 5.3 release including SQL script

modifications.

PROJECT: Local Number Portability (LNP) Automation Service Request

Provisioning (LAUTO) and WIPS/IPPS applications. This project involved the

development of software for the LAUTO application for processing service

requests, generating and submitting service orders, and SQL scripts for

data migration & WIPS/IPPS Project. TOOLS: HP-UX 10.20, C++, Rogue Wave DB

Tools 3.1 and Tools 7.0, Informix, CORBA, Clearcase 3.0, SQR 4.3, and

UIMX/Motif.

PROJECT ENGINEERING/SR SW DEVELOPMENT TASKS

Managed a team of 8 software developers for the LNP LAUTO Team through the

following software development releases: release 4.2, rapid development,

number pooling (1st phase), releases 5.3, release 5.4 and multi-LAUTO.

Managed the software development team during a crisis period after a

company split to meet software development schedules on time and within

budget.

Created Development schedules and participated in project planning meetings

for the LAUTO team for software application server point releases. Also

analyzed all Changes Requests for each software release.

Worked with QA, Project Management, Technical Writers and the Client.

Designed and developed code using UML and Use Case Methodologies, Rational

Rose, C++, Rogue Wave DB Tools, Tools.h++, DB Access, Sybase and Informix

backend database to implement code modifications and enhancements running

on HP-UX 10.20.

Modified shell scripts, Rogue Wave components and libraries.

BellSouth Applied Technologies (BAT)-Norcross June 1995

-December 2000

Senior Lead Software Development Engineer

Development of UNIX based (C++) software for the LNP Automation Service

Request Provisioning application for processing service requests,

generating and submitting service orders, and SQL scripts for data

migration; also developed software for the WIPS/IPPS application.

SR SOFTWARE DEVELOPMENT TASKS

Responsible for Requirements Analysis, Design, Development, Code Review,

Unit and Integration Testing for each software release.

Designed and developed software for the implementation of service requests

for generating and submitting service orders using Rational Rose UML, UNIX,

C++, Rogue Wave DB Tools, Tools.h++, DB Access, Informix and SQL scripts

(Sybase), UIMX/Motif (GUI Client SW).

Worked extensively with the client for requirements analysis, Participated

in design reviews and wrote design documents.

Attended Software Requirements, Design, and Project, and Client Reviews.

Trained through IONA provided CORBA training and Guilds; IONA; and JAVA

training provided by SUN.C++ Classes at Georgia Tech Training Center,

BellSouth Internal C++ Guild, and Internal C++, Java, and CLEARCASE

Training.

Performed configuration management of software modules using Clearcase.

Extensive Client Interface and Project Meeting attendance.

BellSouth Applied Technologies (BAT)-Norcross, GA June 1995 -

May 1997

Senior Quality Assurance Team Lead

Responsible for Implementation of the Quality Assurance Life Cycle for the

Broadband Automated Support System (BASS) WIPS/IPPS Project.In addition,

ManagedQuality Assurance Software Test Engineers.

PROJECT MANAGEMENT /LEAD QA TASKS

Managed QA Testers (3) for the WIPS/IPPS Application. Responsibilities

included Annual Performance Reviews, Promotion Recommendation, Training,

and Mentoring. Set up task assignments by software releases.

Participated in staff/status meetings to talk with the Business, Project

Managers, Development Engineering Manager, DBA, Technical Writers to define

the project scope, analyze requirements, and define project schedules.

Assisted with CMM Level audits and documentation.

Managed Test Processes: created test scripts, testing (unit, integration,

regression, end to end, and performance testing), and training for

customer.

Implemented Metrics of testing, defects, and the number of lines of codes

to help with improved efficiency of development procedures; Defect

Tracking; Configuration Management using Clearcase, and Testing (Unit,

Functional, Regression, and Stress).

Initiated the setup of HTML pages for the Department for the internal

BellSouth Web Pages.

Responsible for assisting with managing software releases for the WIPS/IPPS

and BASS projects using DDS Packaging Software which involved working

irregular hours. Also wrote Release Notes and User Guides for these

projects.

Participated in Executive Team Meetings. Also, worked with the Director to

set up meetings with various vendors of Defect Tracking Systems and Testing

Tool Suites (WinRunner and LoadRunner) which resulting in bringing these

tools in-house to improve testing and productivity.

Worked with establishing Quality Engineering Standards for the Service

Ordering Provisioning System Applications (BASS and WIPS/IPPS).

Lead QA Engineer for the BASS and WIPS/IPPS Projects. Tested the WIPS,

IPPS, and BASS applications on a HP-10.2 UNIX platform. Wrote SQL scripts

for data manipulation/testing, Clearcase scripts for configuration

management, and interfaced with various applications for testing the

application interface. Also wrote scripts to implement the transport of the

application from the unit test server to the UAT environment. Wrote UNIX

scripts for interfacing with DDS application for implementation to the

production environment and traceability matrices.

Scientific Research Corporation (SRC) - Marietta, GA Nov 1993 -

June 1995

Senior Software Engineer (Security Clearance - Secret)

Worked on Airforce Satellite Communications Application

Designed and maintained a hardware and software database to track problem

reports using MS Access;

Developed a Software Lifecycle Plan for use as a guide for the software

evaluation of the project.

Provided extensive customer interface on site and in the San Diego, CA

office. Helped with obtaining case tools for the IV&V effort and evaluation

of software releases.

Provide systems engineering support for requirements definition, interface

definition, systems integration and testing of emulators.

Participated in Executive team meetings.

Nichols Research Corp (bought by CSC, Inc.) - Huntsville, AL June

1990 - Nov 1993

Scientist (Security Clearance - Secret) (1990- 1993)

Performed software testing of the GLTR and Patriot/ERINT Missile System

Project Applications.

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