Customer Service University

Mikaela Stevenson

Tel.: 613-***-****

Cell: 613-***-****

Email: *********.*******@*****.***

LinkedIn: www.linkedin.com/pub/mikaela-stevenson/59/a66/9b

Education and Training

• Carleton University – School of Journalism and Communications 2009 2013

Bachelor of Journalism

Minor in Communications Studies

Minor in French

Graduated with High Honours

Skills

Summary

• Multilingual

Fluent in English, French, and Italian, both written and oral

Introductory Spanish, written and oral

• Hardworking, professional, attention to detail

• Hands-on experience and knowledge of journalistic storytelling

• Security Clearance : Enhanced Reliability

Technical

• Writing articles for print, broadcast, and online publications

• Writing press releases

• Researching and writing story pitches

• Conducting research interviews

• Designing and writing a strategic communications plan

• Knowledge of social marketing strategies

• Article researching, editing, proof reading and fact-checking

• Expertise with social and digital media (Facebook; Twitter; Wordpress; Tumblr; Instagram; and

Flickr)

• Experience using software to edit and synchronize text, audio, video, and images for

multimedia storytelling (Prezi; SoundSlides; Aperture; Audacity; and Final Cut)

Teamwork

• Worked with many diverse staff members in various departments to accomplish daily tasks and

provide excellent customer service in a retail environment

• Coordinated with teams of fellow students to produce weekly multimedia journalism pieces

• Worked with a team of four fellow students to prepare a comprehensive strategic

communications plan for a local non-profit organization (NPO)

Experience

• Administrative Support June 2008 August 2008

CGI

• Community Blogger January 2012 April 2012

Multimedia Reporting Course, Carleton University

• Student Reporter September 2012 December 2012

Capital News Online, Carleton University

• Strategic Communications Advisor January 2013 April 2013

Indigenous Peoples Solidarity Movement Ottawa (IPSMO)

• Cashier 2009 Present

The Home Depot Canada

Accomplishments

• Three years on Carleton University's Dean's Honour List

References

• Available upon request

Contact this candidate