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Sales Representative

Three Rivers, MI
April 29, 2014

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*** ******* ***** ***** * Bieber

Naperville, IL *0540 Mobile:


Home: ***/***-****


( Over seventeen years of successful sales experience in Healthcare and

Information Technology ( Exhibited adeptness managing simultaneous projects

and meeting deadlines within demanding environments, while exercising solid

time management and acute problem-solving capabilities ( Effective

communication and organization abilities ( Demonstrated rapid success in

acquiring of new skills ( Proven ability to work independently or on a

team( Managed full life cycle of client engagements including lead

generation, account penetration and proposal writing ( Penetrated major

accounts by cultivating relationships with key decision makers and "C"

level contacts (


KJJ Healthcare Solutions, LLC, Naperville, Illinois 2010 - current

Vice President

. Led all sales efforts in new business development to small to mid-sized

pediatric practices.

. Employed Solutions Selling methodology to identify business needs and

develop solutions to solve prospect's current and future expectations.

. Demonstrated effective negotiation and closing techniques in securing

profitable business.

. Developed, delivered and lead presentations on sale proposals to secure

new outsourced business.

. Successfully transitioned clients into new billing software and workflow.

Physician Billing Services (a.k.a. Global Healthcare Resources), Woodridge,

Illinois 2009 - 2010

Vice President

. Independently managed the entire billing office operations in the U.S.,

including management of personnel.

. Achieved internal growth of client's revenue by 116% for 2009 over 2008


. Lead India team to ensure improved accounts receivable and collections


. Developed budgets, plans and systems, including short and long term

business plans including sales and marketing initiatives regarding

revenue growth for U.S. operations.

. Manage relationship and coordination of Electronic Medical Records


. Built operations team to improve the efficiency and quality of the

group's delivery platform through diligent oversight, financial acumen,

superior management practices and implementation of quality improvement


Itentive Healthcare Solutions, Des Plaines, Illinois

2007 - 2009

Director of Sales and Marketing

. Responsible for ensuring maximum sales capacity in consulting services,

NextGen EPM & EMR and technology solutions.

. Managed accounts in sales totaling over $2M annually.

. Achieved 110% & 124% of annual quota for 2007 and 2008 respectively.

. Directly engaged prospects daily further enhancing skills in VP and "C"

level presentations, negotiations and relationship building.

. Employed Solution Selling methodology to identify business needs and

develop solutions to solve customers' current and future expectations.

. Performs all aspects of an organization's sales and marketing policies,

objectives, and initiatives.

. Develop implements and oversees the marketing function, identifying key

marketing outlets and competitive strategies.

. Manages and develops marketing programs and materials such as

advertising, event support and online promotions.

HyperQuest, Skokie, Illinois 2005 - 2007

National Sales Manager

. Surpassed business sales objective in 2006 to generate a 125% revenue

growth for the entire company.

. Solely responsible for new sales development of $2.0M to $4.2M within 18


. Developed and maintained a full business pipeline of prospective clients

and assumed all management for the entire new business development

efforts throughout the country.

. Managed and maintained responsibility for development and execution of

strategic sales plan for HyperQuest.

. Successfully accomplished new business development objectives within the

highly political and complex environment of the insurance industry.

. Performed strategic account planning and closed business with insurance


. Accurately forecasted annual, quarterly and monthly revenue streams and

provided on-going management reports to communicate new sales activities.

. Managed full sales cycle from prospecting to ongoing account


. Understood competitors' strengths and weaknesses in the analytical

automobile insurance marketplace and effectively articulated HyperQuest's

competitive advantages.

Per-Se Technologies, Inc., Atlanta, Georgia 2001 - 2005

Sales Director of New Business Development (Academic & Multi-Specialty


. Achieved new business sales objectives ($2.5 million quota) for nine-

state Midwest territory.

. Successfully accomplished new business development objectives within the

highly political and complex environment of the medical academic


. Identified, developed and promoted new sales growth through lead and

relationship development.

. Performed strategic account planning and closed business with academic

medical centers and universities, physician practice plans and multi-

specialty medical group practices.

. Demonstrated proficiency in positioning and presenting the line of

products and services:

o Practice management and clinical application software, services and


o Clinical document management software- text processing, templates,

document distribution, and interfaces to clinical information


o Outsourcing services- medical billing, A/R management, managed care

contract negotiations, payer reimbursement tracking, compliance,

and/or certified coding documentation.

Sequest Technologies, Inc., Lisle, Illinois

1998 - 2001

Sales Representative

. Top sales representative for the 4th quarter of 1999 and all quarters of


. Achieved 118% of annual quota for 2000 with $1.78M in new sales.

. Sold customizable EMR, practice management and billing software solutions

created to be compliant with JCAHO, CMS (formally HCFA), CARF and COA

standards as well as accepted practice guidelines.

. Experience with Client-Server applications that utilize either MS SQL or

Oracle databases.

. Coordinated efforts to educate clients and prospects on HIPAA regulations

and timelines for compliance.

. Consulted in the use of Citrix and Citrix metaframe to web-enable

applications to run in a thin-client environment.

. Successfully closed first client using ASP Model and Data Warehousing to

establish new line of business in 2002.

. Attained sales transactions ranging from $100,000 to $425,000.

. Produced and implemented successful sales programs for new product


Matria Healthcare Inc., Chicago, Illinois

1993 - 1998

Territory Manager

1. Responsible for entire focus, implementation and development of diabetes

sales programs in Chicago and surrounding areas.

2. Increased sales by 160% during my tenure.

3. Ranked 4th in the country in gross sales and 3rd in the country in net

sales out of 21 markets in 1997.

4. Managed sales and product specialist representatives for Chicago


5. Built relationships with major hospitals and physician practices to

expand territory.

. Managed accounts in sales totaling over $1,170,000 annually.

6. Provided short term and long-range sales plans along with budgets

regarding distribution in Chicago territory.

7. Performed direct contract negotiations and sales activities to

hospitals, home health agencies, medical clinics and dialysis centers.


University of Notre Dame, Notre Dame, Indiana

Executive Master of Business Administration, 2009

Eastern Illinois University, Charleston, Illinois

Bachelor of Arts in Political Science, 1993; Minor in Business


professional affiliations

Healthcare Financial Management Association - Revenue Cycle Mgt Committee,

CFO and Revenue Cycle Forums

Medical Group Management Association - Member

Toast Masters, 2004 - present

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