Customer Service Sales
Resume:
R ose Lo rincz
Uxbridge, ON L9P 1YP
647-***-****, r ****.*******@*****.***
CUSTOMER SERV ICE REPRESENTAT I VE/MANAGEMENT
PROF I LE
• Extensive background in customer-oriented service positions
• Excellent communication skills; maintaining positive relations with staff and
customers in high-volume, fast-paced operations.
• Proven ability to handle current and financial t ransactions accurately; resolve
d iscrepancies promptly.
• Safety Team Member (First Aid & CPR)
WORK H ISTORY
• Customer Service Manager, Wal-Mar t, Uxbridge, ON
2012-present
o Supervise cashiers: audit register, provide t roubleshooting for customer
service and cash management
o Key holder and monitoring of loss prevention
• Customer Service Specialist, Wal-Mart, Uxbridge, ON
2010-2012
o Served on the Customer Service Front Desk
o Dealt with returns, Western Union, t rained in identifying fraudulent
t ransactions
• Sales, Wal-Mart, Uxbridge, ON 2008-
2010
o Assist with customers in purchase choices
o Inventory preparation and shelf relining
• Owner/Operator, Quaker Convenience, Uxbridge 1999-
2007
o Attending to customers, lottery sales, order supplies
o Supervised and cooked hot meal take-out
o Maintained all finances and inventory
EDUCAT ION & TRA I N I NG
• First Aid & CPR current-2015
• Central H igh School of Commerce, Toronto, ON
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