Medical Assistant Customer Service

Angel J. Hernandez

***** ******* **** **. #*** Houston Texas 77072

713-***-**** email: **********@*****.***

Angel J. Hernandez

OBJECTIVE

To obtain a part time medical assistant position where I will become part of a challenging

environment where I can expand my skills.

PROFESSIONAL EXPERIENCE

July 2010 to February 2012 Dr. Daniel D’Souza Houston, Texas

Front / back office medical assistant Family Practice

Checked patients in and out

Verified patients insurance benefits

Responsible for collecting payments following guidelines

Responsible for bank deposits and cash handling

Completed and filed daily reports

Organized and maintained medical forms required for front desk activities

Scheduled outpatient testing

Scheduled and confirm appointments

Handled incoming and outgoing correspondence

Medical record charting

Floated to back office as needed

Measured and recorded vital signs

Collected specimens

Performed phlebotomy services

Administered injections

Assisted doctor in clinical exams

Performed laboratory testing upon doctor’s request. Ex: UA, EKG

Prepare and maintained exam treatment areas

Handled patient referrals and lab results

May 2008 to July 2010 Christus medical clinic sw Houston, Texas

Medical Assistant Pediatrics

• Responsible for interviewing patients

• Measured and recorded vital signs

• Administer injections

• Performed Phlebotomy services including PKU’s

• Performed laboratory testing upon doctor’s request Ex: strep test, Hemoglobin

• Assisted doctor with medical exams, minor surgeries, and medication administration

• Instructed patients with special needs

• Handled patient referrals and laboratory results

• Ensured the cleanliness and sanitation of all facilities, exam rooms and equipment

August 2007 to May 2008 Salazi Medical Clinic Houston, Texas

Medical Assistant Family Practice/ Urgent Care

Measured and recorded vital signs

Administered injections

Performed Phlebotomy services including PKU’s

Assisted doctor with medical exams, minor surgeries, and medication administration

Performed EKG

Performed laboratory testing ex: strep test, flu test, urinalysis

Handled patient referrals and laboratory results

Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and

equipment

Ordered and stocked medical supplies

EDUCATION

November 2006 to October 2007 Texas School of Business Houston, Texas

Obtained Medical Assistant Degree

SKILLS

Excellent customer service and phone etiquette

Strong ability to communicate effectively and clearly

Exceptional verbal and written communication skills

Strong attention to detail

Good ability to resolve problems

Bilingual- Spanish and English

Proficient in Microsoft Office word, Excel, Medisoft and Medinformatix

Type 50 wpm

References available upon request

Contact this candidate