Human Resources Resource
Resume:
DEBRA A. PALMER, PHR
DEBRA A. PALMER, PHR
**** ****** ***** ***** • Canton, MI 48188
acdvyo@r.postjobfree.com
PROFESSIONAL SUMMARY
Championed the successful education and enhancement of knowledge of non monetary compensation via the design,
development and implementation of benefit programs. Encompassed the ability to increase profits capitalizing on
interpersonal skills to attain collaboration and build vital internal and external partnerships capturing opportunities to shape an
exceptional workforce. Integrally involved in the accomplished transformation of human resource departments into cost
efficient strategic entities attaining top priority business goals through the implementation of recruitment, training and retention
solutions.
PROFESSIONAL EXPERIENCE
Benefits and Compensation Manager • Team Detroit, LLC (WPP Company) – Dearborn, MI
Sep 05 Present
• Coordinates and manages employee benefit programs including but not limited to, health, life and
disability insurance, workers’ compensation, and related programs
• Functions as the liaison with the New York Corporate Human Resources office to consult, maintain and
distribute policies, compensation and benefit programs and assure compliance with legal requirements and
works with other members of the HR department to foster a team environment
• Maintains current and historical employee records, generates reports and manages appropriate
operations for hires, terminations, leaves of absence, position and personal changes in HR PeopleSoft
system
• Ensures the organization remains compliant on all medical, family and personal leaves by administering
all leaves of absences and advising employees on appropriate processes
• Contributes to the effectiveness of the department by promptly answering questions and requests from
employees on company policies and procedures
• Preserves the accuracy and integrity of the payroll system by ensuring all semi monthly payroll
deadlines are met, calculating and approving timesheets, preparing and approving special and additional
payments and deductions, and verifying and distributing payroll each cycle.
• Develops effective relationships and interacts with all employment levels to build, support and maintain
strong employee relationships by counseling and providing assistance to employees on benefit, timekeeping
and payroll issues and addressing employee inquiries
• Manages benefits communications, announcements, events and activities and conducts benefits
presentations while guiding employees through dissemination of information, web site navigation, benefit
enrollment, life event and personal information changes
• Supports company standards as specified within the Quality Management System and facilitates the
mandatory adherence to ISO requirements and defines and recommends continuous improvement
processes
HR Administrative Associate II • University of Michigan Ann Arbor, MI
Jul 02 Jul 05
• Provide human resource services for professional, administrative, clerical and temporary staff
• Review and approve recruitment, hiring, reclassification and salary adjustment transactions
• Work closely and collaboratively with staff in Director’s and office on diversity initiatives
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DEBRA A. PALMER, PHR
DEBRA A. PALMER, PHR
2731 Hidden Woods Drive • Canton, MI 48188
acdvyo@r.postjobfree.com
• Supervise and lead assigned support staff in providing human resource and training services
• Create training and development agenda, including supervisory and technical training
• Oversee training program for staff and serve as member to training advisory committee
• Authorize tuition and scholarship support and other expenditures related to staff development
• Develop/control training budget and recharge function maintaining conformance to plan
• Manage annual staff training plans and recommend new and/or modified training curriculum
• Liaison with HRD to present professional career development seminars and counseling to staff
• Direct internal recruiting for the placement and/or transfer of employees
• Conduct market analysis and job evaluations to determine competitive pay programs
• Assist in creation, reporting, and administration of merit programs and guidelines
• Evaluate selection criteria and testing techniques to ensure compliance with standards
Professional Experience (continued)
• Attend recruitment fairs and maintain database for employment opportunities
• Compile and report feedback data from training evaluations and follow up information
• Outline and maintain training website for correspondence, including course registration
• Facilitate and coordinate with various units the orientation presentation for new regular staff
Human Resources Associate • Ford Motor Company – Dearborn, MI
Aug 99 Jun 02
• Interfaced with UAW, insurance carriers, and vendors to deliver quality customer service
• Educated employees on benefit programs including government regulated policies
• Acted on employees’ behalf to resolve concerns and process appropriate benefit changes
• Reviewed legal documentation for determination of benefit eligibility as required by IRS
• Researched, compiled data, recommended resolution and responded to appeal requests
• Delivered counsel and presented benefit summaries at off site company locations
• Implemented corrective action for missing or incomplete employee benefit information
• Created and delivered orientation, training and mentoring for new or transferred employees
• Administered expertise and job knowledge assessment via monthly re certification testing
• Presented training on updated processes and assisted in implementation and communication
• Provided support for compensation planning and interpreted HR policies and programs
• Generated compensation and personnel adjustments and resolved payroll issues
• Maintained liaison with HR policy holders and specialists to resolve inquiries regarding policy
Senior Human Resources Representative • Allstate Insurance Co. – Southfield, MI
Jan 98 – Aug 99
• Facilitated new employee orientation and introduction to corporate policies and programs
• Accomplished data management and ad hoc analysis for leadership development program
• Delivered training on corporate HR policies and practices and performance management
• Teamed with Sr. Management as strategic business partner to address employee concerns
• Provided support, guidance, and counsel to management relative to employee relation issues
• Processed transactions (hires, promotions, merits, terminations) according to guidelines
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DEBRA A. PALMER, PHR
DEBRA A. PALMER, PHR
2731 Hidden Woods Drive • Canton, MI 48188
acdvyo@r.postjobfree.com
• Managed and coordinated conversion of employees to independent contractor status
• Communicated and counseled on corporate benefits, programs, policies and procedures
• Gathered and analyzed qualitative and quantitative data for purposes of studies and reports
• Recruited, interviewed, and participated in selection process of professional personnel
• Managed human resource representatives in delivering quality human resource services
PROFESSIONAL EDUCATION AND DEVELOPMENT
Professional in Human Resources (PHR) • Certified through 2014
Human Resources Certification Institute (HRCI) – Alexandria, Virginia
Human Resources Management Certificate • November 2002
Eastern Michigan University – Ypsilanti, MI
Master of Science (MS): Administration • August 1994
Central Michigan University Troy, Michigan
Bachelor of Science (BS): Accounting & Business Administration • June 1985
Oakwood University Huntsville, Alabama
Society for Human Resource Management (SHRM) – Professional Affiliation
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