jennifer mckay
**** ***** ******* ****., #**** ( Orlando, Florida 32827 (
********@*****.*** ( 407-***-****
Dynamic Master of Human Resource Management graduate and Senior
Admissions/Human Resources Generalist with achievements in driving
training, performance, and recruiting initiatives, building strong and
productive teams, talent management, and leading organizational awareness
and promotional activities.
recruitment strategy ? training ? project management ?
leadership
SUMMARY OF QUALIFICATIONS
. ACCOMPLISHED AND KNOWLEDGEABLE WITH OVER SEVEN YEARS OF SUCCESS IN
LEADING EMPLOYMENT AND STUDENT RECRUITING, TRAINING, AND DEVELOPMENT AT
THE UNIVERSITY LEVEL AND EXCEEDING TEAM AND DEPARTMENT GOALS; HIGHLY
SKILLED IN PRESCREENING ASSESSMENTS AND BOTH INDIVIDUAL AND GROUP
INTERVIEWING TECHNIQUES.
. Consistently increased recruitment goals by up to 86% in four years for
Keiser University through developing and implementing broad HR and
process changes.
. Master of Human Resource Management, GPA of 3.98, with relevant
coursework in employment law, compensation, HR technology, and others;
and a Bachelor of Arts in Organizational Communication.
. Second highest performing High School Counselor in the company (15
campuses), Keiser University, 2012.
. Multiple Award Winner:
o Outstanding Contributor Award/Cross Functional Team, Keiser
University, 2011.
o Outstanding Performance Award, Keiser University, 2009.
o Nominee, Priority Children of Genesee County, Children's Champion
Award, 2001.
. Outgoing with excellent communication and presentation skills; exhibits
cultural sensitivity and consistently demonstrates discretion, integrity,
and fair mindedness.
. Resourceful and self-motivated working well independently or as a team
member with the flexibility to adapt to changing priorities; works well
under pressure, thrives on challenges, and multitasks efficiently.
. Member of the Society for Human Resource Management, Central Florida
Human Resource Association, American Society for Training and Development
- National and Central Florida Chapters, and World at Work.
. Computer/Technical Proficiencies: Microsoft Office Suite, Adobe,
Distributed Resources Scheduler (DRS), and CampusVue.
Professional Experience
SENIOR ADMISSIONS COUNSELOR (RECRUITER) FEBRUARY 2007 - PRESENT
keiser university Orlando, Florida
. Excels in the training and development of a highly diverse admissions
team of new hires and seven current employees encompassing interview
techniques and campus software programs.
. Assists Director with new candidate process by pre-screening new employee
applications, participating in candidate interviews (one-on-one and
group) and selection process.
. Second highest performing High School Counselor in the company (15
campuses), 2012.
. Increased year-end recruitment goals by 67% in 2008, 86% in 2009, and 81%
in 2012 through implementing improved calling strategies, student/family
interview techniques, and closing/commitment follow-up.
. Consistently achieves daily, weekly, monthly, and annual team and
department recruitment goals.
. Maintains above average show rate for the high school program in class
starts through timely enrollment processes; show rates average between
70% and 90%, exceeding the 50% historical benchmark.
. Drove a significant increase in the quantity and quality of recruiting
events through strategic relationship-building with community relations
coordinators; activities include campus field trips, information
sessions, and guidance counselor luncheons.
. Plans and executes up to 30 onsite and offsite events including College
Days, open houses, and financial aid workshops; interfaces with students
and parents regarding admissions and enrollment.
. Conducts accurate preparation/processing of sensitive documentation and
files in accordance to government regulation and school policy.
. Held the position of Associate Director of High School Admissions prior
to department restructuring; subsequent spin off and location-specific
Director of Admission positions were developed. This position
encompassed all duties above as well as performance management and
responsibility for team production.
public relations manager August 2004 - February 2007
nadine degenova public relations Altamonte Springs, Florida
. Led broad PR efforts for over 50 Marriott hotels and resorts throughout
the U.S. and included retainer accounts as well as special projects.
. Media liaison activities included media qualifications for site visits,
spearheading grand opening events, and managing the media database.
. Provided positive editorial exposure, developed press releases, publicity
reports, press kits, and property fact sheets; conducted overall office
management, monitored editorial calendars, and billing.
sales representative August 2001 - August 2004
haynes brothers/bassett furniture Flint, Michigan and Daytona Beach,
Florida
. Provided excellent customer service in the sales of home design services
and special order furniture and accessories.
. Conducted extensive consultation with customers, manufacturers, and
textile companies to provide customization services.
community relations coordinator March 1997 - February 2001
borders books & music Flint, Michigan
. Planned and facilitated up to 30 events per month encompassing
celebrities, local talent, children's story times, kids camps, poetry
sessions, and others.
. Created and managed all advertising, marketing, designing print
collateral, writing news releases, and associated promotions.
. Supervised an event team as required, conducted media interviews, and
worked closely with community organizations.
Education
MASTER OF HUMAN RESOURCE MANAGEMENT APRIL 2013
keller graduate school of management - devry university Orlando, Florida
GPA: 3.98 ? Delta Epsilon Iota Academic Honor Society
bachelor of arts - Organizational Communication December 2002
university of michigan Flint, Michigan
notable volunteer achievement
. 2011 TEAM DEVELOPMENT CHAIR, WINTER PARK RELAY FOR LIFE EVENT, AMERICAN
CANCER SOCIETY.
o Exceeded fundraising goal of $35,000 with proceeds benefiting local
community.
o Nine month fundraising campaign and 18-hour Event, and recruited over
400 volunteers.