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Customer Service Manager

Location:
Pitt Meadows, BC, Canada
Posted:
April 27, 2014

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Resume:

KUSHWANT SACHAR

***** **** ******, ***** ***** BC – V2X0X8

acdvy3@r.postjobfree.com Cell- 778-***-****

OBJECTIVE:

Customer Service Manager.

CAREER SUMMARY:

** ***** ** ********** ** coaching and managing a team of 10-15 team-members.

Excellent communication and problem-solving skills. Strong coaching and training skills

with emphasis on providing legendary customer service. Consistently achieving and

surpassing sales targets and adhering to compliance.

KEY SKILLS:

Sales management

Recruiting and training

Team building by intensive coaching

Customer retention

Customer Service Excellence

Conflict resolution

Proficient in Computer applications

Multi-tasking

Multi Lingual

P&L Management

Budgeting & Cost Controls

CORE COMPETENCIES:

• Mentoring/Leadership – Incomparable ability to train, coach and motivate employees

to achieve maximum performance.

• Excellent organizational and customer service management.

• Highly organized, diligent and responsible performer with proven ability to increase

sales by building effective teams.

• Results-oriented – Highly motivated to achieve sales targets

KEY ACCOMPLISHMENTS

• Consistently exceeding sales targets by 12-20%

• Maintaining cost and increasing profit by 15%

• Successful implementation of processes and compliance with outstanding 100% in

each compliance audits

• Building effective team to work hand in hand with shift and individual targets to

increase sales as well as productivity for each shift.

acdvy3@r.postjobfree.com Page 1 of 2

Kushwant Sachar Cell 778-***-****

WORK EXPERIENCE

May 2013 - Till date 7-Eleven Vancouver BC

Store Manager

August 2011- May 2013 Pilot -Flying J Vancouver, BC

Store Manager

June 2008~ January 2011 Chevron Canada Vancouver, BC

Retail Manager

Nov 2003 – June 2008 Mac’s Convenience store Winnipeg, MB

Training Manager/Audit Assistant

acdvy3@r.postjobfree.com Page 2 of 2

Kushwant Sachar Cell 778-***-****



Contact this candidate