Keyur Gondalia
Email: *************@*****.***
Phone: 347-***-****
PROFESSIONAL SUMMARY:
. Business Analyst/Project Manager with 8+ years of experience in the areas
of Business Analysis, Requirements Gathering, Design, Development,
Quality Assurance Testing, User Acceptance Testing (UAT) & Training.
. Domain knowledge and work experience in Retail and E-Commerce
applications.
. Analyzed and synthesized results from Joint Application Development (JAD)
session proposed alternative tasks and transform those into Business
Requirement Document (BRD) and Functional Requirement Document (FRD).
. Strong working experience in Software Development Life Cycle (SDLC) using
various methodologies including RUP, Agile, Waterfall.
. Experience on interacting with stakeholders, Subject Matter Experts
(SMEs) and end-users to understand, analyze, communicate and validate
requirements using Joint Application Design (JAD), Joint Application
Review (JAR) sessions.
. Conducted walkthroughs and code reviews with developers, designers,
involved groups, project manager, stakeholders to comprehend business
workflow of applications.
. Developed various documents like Business Requirements Document (BRD),
Use Cases, Functional Requirement Document (FRD), System Design
Specification (SDS), Requirement Traceability Matrix (RTM) and testing
documents.
. Experience in modeling AS IS and TO BE e-commerce solutions.
. Ability to gather business and technical requirements from both formal
and informal sessions and format them into formal documentation by
utilizing a variety of software tools.
. Used MS office Suite extensively which includes MS Word, MS Excel, MS
Visio for documentation and analysis reports.
. Used RUP and SDLC methodology, and managed the iterative cycles through
an effective project plan created using MS Project.
. Skilled in performing business processes, identifying risks, impact
analysis, UML modeling, flow charts and diagrams using Microsoft Visio.
. Experience in writing SQL for Data Analysis and QA report testing.
. Basic knowledge about Omniture for online marketing and web analytics.
. Responsible to Track, Document, Capture, Manage and Communicate the
Requirements using Requirement Traceability Matrix (RTM) which helped in
controlling numerous artifacts produced by the teams across the
deliverables for a project.
. Involved in Test Planning, Test Preparation, Test Execution, Issue
Resolution and Report Generation to assure that all aspects of a Project
are in Compliance with the Business Requirements.
. Experience working with Data Mapping for data element mapping between two
distinct data models.
. Experienced in Business analysis, Risk analysis, GAP analysis and Project
Planning.
. Experience in developing mock-up screens and wire frames using SnagIt and
Axure Pro.
. Experience testing implemented systems and system changes including
liaising with QA teams to develop test cases, test plans, test scenarios
and generating test data; conducting manual testing (regression, end-to-
end, functional).
TECHNICAL SKILLS:
Business Skills Business Definition Requirements, Business Process
Analysis, Gap Analysis, Use Case Modeling &
Analysis, Market Research Analysis
Modeling & Designing MS Visio, SnagIt, Axure Pro
Tools
Testing Tools RM Track
SDLC Methodologies RUP, Waterfall, Agile
Operating Systems Windows XP/NT, VISTA, Lion (Apple)
Languages HTML, ASP.NET
MS Office Excel, Word, Outlook, PowerPoint, Project 2010
Databases Oracle 8i/9i, SQL Server 7.0 & 2000, Access 2000,
MySQL, TOAD
PROFESSIONAL EXPERIENCE
Bed Bath & Beyond, NJ
Business Analyst
July 2012 - Mar 2013
Bed Bath & Beyond is a chain of domestic merchandise retail stores across
United States, Canada and Mexico. They sell goods primarily for the bedroom
and bathroom, as well as kitchen and dining room. The project in which I
work is QR Code Management System and website upgrade for all concepts
means the Bed Bath & Beyond USA, Bed Bath & Beyond CA and buy buy Baby.
. Reviewed and gathered requirements from the Subject Matter Experts
(SME) and Business Partners using various elicitation techniques and
create Scope Management Documents, Business Requirements Document (BRD),
Functional Requirement Document (FRD).
. Created artifacts such as Use Cases, Prototypes, Business Flows and Work
Flow diagrams for effective plans.
. Gathered user and business requirements through open-ended discussions,
brainstorming sessions and role-playing.
. Experience in creating blueprint of the system, Database team in
designing the database and maintaining the proper ER relationship.
. Effectively created Data Dictionaries, XML mapping spreadsheets for
interface requirements based on design solution.
. Loaded and managed the business, system and data requirements using
Microsoft Office and RM Track.
. Work on Agile and Waterfall methodology.
. Performed in-depth GAP Analysis on the requirements, identified the gaps
and documented the GAP Analysis report.
. Managed changes in requirements using a Change Control process.
. Use SnagIt & Azure to prepare mockups/wireframe designs for website
functionality.
. Responsible for analyzing project goals, breaking down what needs to be
created and attempting to engage users so that definite requirements can
be defined.
. Write detailed requirement for System Enhancement and making high-level
flow charts.
Work Environment: MS Office, MS Visio, Lotus Notes, Oracle, PL/SQL, ATG,
.NET, SnagIt, Azure.
Kera Designs, Ahmedabad, India
Project Manager
Jan 2011 - Jun 2012
. Manage team of Microsoft and Open Source technology.
. Manage all kind of software related issues. Handle development team and
integrate projects through all phases of project life cycle - analysis,
design, development, testing, implementation and post-production support.
. Used Object Oriented Design to develop Analysis and Design model.
. Write proposals in response to RFP and win new contracts from private
business sectors. Manage multiple contracts and negotiate new teams for
contract extension.
. Designed and developed custom controls to use with web forms using
ASP.NET Server Controls.
. Write SQL queries according to requirement.
. Responsible in creating the Test Cases, Scenarios and Steps for the new
requirements.
. Making team reports to analyze the areas of improvement.
. Identifying newer areas for growth and always looking for ways for the
betterment of the team's performance on the floor and thus helping the
organization.
Work Environment: VB.NET, ASP.NET, ASP, HTML, Joomla, Core PHP, SQL Server,
MySQL, MS Project 2010.
Avid Technosys, Ahmedabad, India
Project Manager
Sept 2009 - Dec 2010
. Manage team of Microsoft and open source technology.
. Manage software development and integration projects through all phases
of project life cycle.
. Basic role is client communication, requirement gathering, allocate work
to developer, testing of done work and finally submit work to the client.
. Used Master Pages, CSS for look and feel for Web pages.
. Follow Waterfall methodology to execute project.
. Accomplished cross-Browser compatibility and simplicity through JQuery.
. Look into newer areas for growth and always looking for ways for the
betterment of the team's performance on the floor and thus helping the
organization.
. Interact with SQL Server to get data from respective tables.
. Used ADO.Net components such as Datasets, Data Reader, Data View and Data
Table.
Work Environment: ASP.NET, Joomla, SQL Server, MySQL.
URL Software Pvt. Ltd., Ahmedabad, India
Web Manager
Jun 2007 - Aug 2009
. Manage team of website division of Microsoft technology.
. Manage website development division. Communicate with client, understand
requirement, give quotation according to requirement.
. Involvement in layout design, development, testing, deployment and give
technical support of website develop.
. Designed and developed an External web service by which new smaller
businesses could integrate directly into our existing system.
. Designed and developed .NET components using C# and XML to communicate
with Web Services.
. Cascading style sheets (CSS) were used to attain uniformity through all
pages.
. Work on Waterfall methodology.
. Integrated a Credit Card processing gateway into our system for instant
billing of our smaller customers.
. Designed and developed an in house Instant Messenger Client and Server
which tied directly into our existing SQL backend.
. Implemented a new set of coding standards that all of my developers now
follow.
. Allocate task to developer, review of completed task and if any mistake
than reallocate task to respective developer.
Work Environment: VB.NET, ASP.NET, ASP, HTML, SQL Server.
Anant Softech Pvt. Ltd., Ahmedabad, India
Sr. Software Developer
Feb 2006 - Jun 2007
. Manage team of developers. Assign work to them, review there done work,
upload on server & testing on live server.
. Participating in clients' strategic promotional and technology decision-
making.
. Responsible for pre-sales and post-sales negotiations with clients,
leading sales and training sessions.
. Responsible for post-production project support and development.
. Implement client side validation and messages using Java Script.
. Designed and developed web forms in ASP.NET & C#.NET using .NET Framework
2.0.
. Written SQL queries and Stored Procedures for data manipulation,
insertion, deletion and updates.
. Design and implement web site features using HTML, Cascading style sheets
(CSS), image editing software.
. Handle Work Order System means creating work order, allocate work order
to developer, after completion test the work, upload to server, inform
developer to check done work etc.
. Work on Waterfall methodology.
. Used various ASP.NET client side and server validation Controls, used
JavaScript for client side validations.
. Worked on Microsoft technology.
Work Environment: ASP.NET, ASP, SQL Server.
I-People Tech Solution Pvt. Ltd., Pune, India
Software Developer
Jan 2005 - Feb 2006
. Learned Performing analysis of existing system's efficiency and
suggesting improved ways to report on existing data
. Designing and implementing spend reporting web application (developed in
ASP.NET/VB.NET with MS SQL on the back end) to provide upper management
with user-customizable reports based on detailed accounting (Accounts
Payable/General Ledger) data available
. Enhanced existing functionality with additional features, such as reports
export to Excel/Access, ability to save and reuse reports, tracking
application usage, common login.
. Designed and developed (using VB.NET) a server component plus set of MS
SQL stored procedures for uploading data feeds and prepare data for use
in reports.
. Reviewed and suggested updates to existing data feeds, suggesting
improved ways to integrate various data feeds into single data warehouse.
. Developed routines to cross-match variations of vendor name to single
vendor, improving report outcomes.
. Participated in decision-making on projects goals, timeline and
milestones, producing CBT and printed manuals on software features,
hosting training sessions with business analysts and project managers.
. Have extensively used the web controls like Grid Views, Tree Views, Data
tables for effective User Interface.
Work Environment: ASP.NET, VB.NET, SQL Server.
Pioneer Softech, Pune, India
Software Developer
Aug 2004 - Dec 2004
. Performed the existing system analysis and new architecture design (UML).
. Coordinated and supervised the efforts of several other programmers.
. Individually designed MS SQL Server 2000 database, coded stored
procedures (T-SQL).
. Coded ASP in MS Visual InterDev 6.0 using VBScript, JavaScript,
HTML/DHTML/CSS, XML and ADO.
. Created components in MS Visual Basic 6.0, used CDO and Outlook 2000 for
messaging.
. Generated reports using Crystal Reports and MS Access Database.
. Deployed the solution, participated in testing and documenting.
Work Environment: VB, SQL Server, MS Access, HTML
EDUCATION
Master of Computer Application (Gujarat University, Gandhinagar, Gujarat)
2001-2004
Bachelor of Science [Physics] (Gujarat University, Ahmedabad, Gujarat)
1997-2000