Customer Service Maintenance
Resume:
Elizabeth Shepherd
Circle
Colorado Springs, CO
80916
***************@*******.***
OBJECTIVE
A challenging position in a growth-oriented organization, in which to
contribute my skills to the overall success of the company.
QUALIFICATION SUMMARY
. DOD Active Secret Security Clearance
. 11 years' experience specializing in Logistics operations
. Demonstrated excellence in customer service and client relations
. Is organized, detail oriented, and able to communicate effectively
verbally and in writing.
. 10-point Veterans Preference
. DOD Certificates/CAC authentication
EXPERIENCE
AKIMA LLC- Oct 2011- Present
Supply Tech SAMS-1E
. Received, inspected, inventoried, loaded, unloaded, stored, issued,
delivered and turned-in organization and installation supplies and
equipment for 10th Special Forces Group, United States Army Special
Operations Command (USASOC).
. Performed aspects of technical supply management work (e.g
dispatching, open and closing work orders, assigning hours, storage
management, cataloging and property utilization.
. Performed customer support functions, those processes used to support
the total requirement of customers to gain logistics support in both
combat and peacetime situations.
. Maintained accuracy of MTOE equipment by utilizing company property
book and correcting discrepancies
. Created an ADHOC on the SAMS-1E system to assure always staying within
allocated contract budget.
. Reconciled physical inventories with computer counts to ensure that
all transactions are recorded accurately and are available to budget
and finance departments, conducting weekly inventories.
. Maintain all unit files pertaining to Maintenance, to ensure all
Maintenance and Electronic files are accurately maintained
BAE Systems-March 2010-Oct 2011
SAMS-E Logistics Associate
. Input equipment faults into SAMS-1E from DA Form 2404 Technical
Inspections (TI); ensure the upkeep of the DA Form 5988-E equipment
faults and status and Army Oil and Analysis Program (AOAP) process,
equipment dispatch procedures.
. SAMS-1E Clerk for an LBE of 30 vehicles including M109A6, M88A2 and
M992A to include: creating, opening and closing work orders.
. Exported and completed multiple reports from the SAMS-1E system.
Utilizing file transfer protocol Telecommunication/USB/Diskette,
provided the SAMS-2E system with data.
. Communicate with supervisors and managers on the status of equipments
and supply orders, as well as equipment returned to vendors for repair
to ensure that alternate arrangements are made during repairs and
order deliveries.
U.S Army- July 2003-February 2009
Unit Supply Specialist
. Responsible for the care, maintenance, and accountability of the
Company Commander's property valued in excess of $100 million.
. Maintains automated supply system for accounting of organizational and
installation supplies and equipment using Property Book Unit Supply
Enhancement (PBUSE) and ULLS-4.
. Secured and controlled weapons and ammunition in security areas.
Schedules and performed preventive and organizational maintenance on
weapons.
. Monitored and maintained a $10,000 IMPAC Card Budget within the
battalion monthly limit.
. Determined method of obtaining relief from responsibility for lost,
damaged and destroyed supply items.
. Ensure total adherence to all Federal statutes regarding warehouse
operations including U.S Army, Hazardous Material regulations and OSHA
regulations
. Supply Sergeant for 15 cadre and 300 Basic Combat Training (BCT)
Soldiers.
EDUCATION
Milby High School
August 1999- May 2003
Houston, Texas
University Of Maryland
October 2005- March 2006
General Studies
Wurzburg, Germany
JOB RELATED TRAINING
Active Secret Clearance 2/2007
SAMS-E 11/2012
PBUSE 3/2008
Contact this candidate