Claims and Coding associate

PHILLIP M. PRIDGEN

**** ******* ****** 614-***-****

Grove City, Ohio 43123 ***********@*****.***

HealthCare

Summary of Qualifications

• Organized, self-motivated, reliable individual who has the knowledge, ability, and background in

the HealthCare field and sales field

Professional Experience

Quantum Health – Columbus, Ohio 2011- Present

Care Coordinator

• First point of contact for plan members and providers

• Responsible for navigation thru the complicated healthcare process

• Claims Coordination

• Claims Processing

• Coding Inpatient

• Entering Pre-certifications/Referrals Coding

• Tobacco Cassation Coach

Safelite Solutions – Columbus, Ohio 2010-2011

Call Center Sales Relationship Representative II

• Successfully prospected acquired, and closed new sales prospects by cultivating

Relationships through inbound and outbound calling activities

• Call volume was approximately 100-250 calls per day

Express Moving & Storage Inc. – Bristol, PA 2003-2008

Senior Sales Associate

• Recruitment of corporate clients for international and nationwide relocation services

• Provided complete relocation service quotes and closing bids to both residential and corporate clients by

building a trustful relations through in-home visual estimates, in-bound and out-bound phone conversations,

internet lead calls and email

• Consistently reached and exceeded sales goals

Education/Professional Development

• Devry University - Columbus, Ohio – AAS Health Information Technology RHIT – 2011 - Present

• Montgomery College – Rockville, Maryland – Business Administration – 1997-1999

• Individual with proven success within inside sales and outbound calling initiatives

• Ability to generate and source new business development by cultivating new relationships

• Proven ability to generate average sales volume that far exceeds company specific goals

• Superior intrapersonal skills used to discover value add propositions with clients by phone

• Excellent computer skills including all Microsoft Office applications

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