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Customer Service Sales

Memphis, TN
April 27, 2014

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**** ******* *** *** ***

Memphis,TN 38104



Three years of great customer service experience. Excellent

communication and problem-solving skills; familiar with basic computer

skills dealing with excel, outlook, Microsoft word and learning other

computer systems that may relate to my job duties; dedicated to achieving

customers satisfaction, as well as meeting or surpassing company

expectations. I am flexible, independent, organized and punctual.


First Tennessee Bank Teller Feb 2012 - Jan 2013

Responsible for cash handling up to $300,000 in cash, checking/savings

deposits, cashing saving bonds, processing loan and credit card payments,

ATM auditing and servicing, place orders for shipping money in and out,

maintained proper cashed limits, cashing checks, issuing cashier checks,

answering multiple phone calls and helping resolve inquiries, cash advances

and funds transfers and offering banks sale products.

Trustmark Bank Teller/Head Teller Assistant

Dec 2010-Feb 2012

Maintained proper cash limits, cashed checks, processed deposits, cashing

and selling saving bonds, issuing cashier checks, petty cash, travelers

checks and money orders, cash advances and fund transfers, answering

multiple phone calls, assist with daily operating and balancing ATM's,

recorded all transactions in compliance with bank procedures, updated audit

retention quarterly, responsible for meeting proper bank sells.

Marshalls Company Sales

Associate June 2009-Nov 2010

Tending to customers' needs in regards to our stores merchandise. Assisting

customers at the register to check out return an item or put merchandise in

layaway. Transactions consist of dealing with cash, credit/debit cards,

checks or gift cards. Processing new shipment in the stock room and

preparing it to be placed on the sales floor. Using a hand held scanner to

mark down merchandise to a lower sale price and quarterly participating in

stores inventory, Offering other services such as convincing the customer

to open up a Marshall credit card and informing them of the great benefits

that come along with it. During the close hours preparing the store to look

presentable for next day business hours.


Received Diploma from Aiea High School Honolulu, HI 2004

References upon Request

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