Customer Service Sales
Resume:
SHEENA LEWIS
*************@****.***
Memphis,TN 38104
QUALIFICATIONS
Three years of great customer service experience. Excellent
communication and problem-solving skills; familiar with basic computer
skills dealing with excel, outlook, Microsoft word and learning other
computer systems that may relate to my job duties; dedicated to achieving
customers satisfaction, as well as meeting or surpassing company
expectations. I am flexible, independent, organized and punctual.
EMPLOYMENT
First Tennessee Bank Teller Feb 2012 - Jan 2013
Responsible for cash handling up to $300,000 in cash, checking/savings
deposits, cashing saving bonds, processing loan and credit card payments,
ATM auditing and servicing, place orders for shipping money in and out,
maintained proper cashed limits, cashing checks, issuing cashier checks,
answering multiple phone calls and helping resolve inquiries, cash advances
and funds transfers and offering banks sale products.
Trustmark Bank Teller/Head Teller Assistant
Dec 2010-Feb 2012
Maintained proper cash limits, cashed checks, processed deposits, cashing
and selling saving bonds, issuing cashier checks, petty cash, travelers
checks and money orders, cash advances and fund transfers, answering
multiple phone calls, assist with daily operating and balancing ATM's,
recorded all transactions in compliance with bank procedures, updated audit
retention quarterly, responsible for meeting proper bank sells.
Marshalls Company Sales
Associate June 2009-Nov 2010
Tending to customers' needs in regards to our stores merchandise. Assisting
customers at the register to check out return an item or put merchandise in
layaway. Transactions consist of dealing with cash, credit/debit cards,
checks or gift cards. Processing new shipment in the stock room and
preparing it to be placed on the sales floor. Using a hand held scanner to
mark down merchandise to a lower sale price and quarterly participating in
stores inventory, Offering other services such as convincing the customer
to open up a Marshall credit card and informing them of the great benefits
that come along with it. During the close hours preparing the store to look
presentable for next day business hours.
EDUCATION
Received Diploma from Aiea High School Honolulu, HI 2004
References upon Request
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