Years Experience Customer
Resume:
Dana A. Jones
*******.**@*****.***
Career Summary
Lead delivery driver bringing 6+ years experience, level headed and can handle work that is often
monotonous. Demonstrated self starter with initiative and feels at ease dealing with a wide range of
customers. As well as delivering goods, also able to perform various duties.
Experience in:
*Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills,
Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills,
Dependability
*Strong memorization skills to quickly memorize and recall multiple routes in a short period of
time.
* Good customer services skills to meet and exceed customer expectations; acts in a professional,
courteous and cooperative manner toward customers and co-workers; works with a sense of
honesty and trustworthiness.
* Good time management skills to ensure assigned responsibilities are completed in an efficient and
safe manner.
* Good follow through ability; adheres to work schedule and follows through on challenges as they
arise.
* Ability to adhere to Company policies and rules set forth; promotes the Company’s safety
standards; does not take inappropriate risks.
*Maintains a feeling of pride in work; strives to achieve all goals.
*Wrap and weigh bulk orders to be shipped making sure they are labeled properly
*Opening and set up for daily operation of store closing and clean up at end of day.
*Operation of cash register count out at end of day making deposits
*Set up displays and stocking shelves
*Ordering merchandise for store
EMPLOYMENT
STAPLES DISTRIBUTION CENTER- DELIVERY
HENDERSON, NC JANUARY 2013 -JANUARY 2014
Swing Driver
*Provided services for customers on a designated route in the absence of the regularly-scheduled
driver.
* Ensured vehicle is in compliance with the Company’s safety standards prior to operating the
vehicle, ensured that all Company, state and federal regulations are adhered to at all times while
operating the vehicle, and completes vehicle condition reports (“VCRs”) on a daily basis to ensure
that any vehicle defects are repaired in a timely manner.
* Performed complete pre- and post-operation inspection of the vehicle in accordance with
Company policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in
proper working order. Reported any safety issues on standard reports.
*Safely operated heavy truck along the designated route and read route sheet, follow map and
service each customer as identified on the route sheet or as assigned by the dispatcher and/or
supervisor.
* Operated manual and/or automatic vehicle
* Continuously interacted with all customers, dispatchers and others on a daily basis to ensure all
customer routes are serviced in a timely and professional manner.
* Cleaned area around an accidental waste spill, ensuring adherence to all applicable safety
standards and policies.
*Continuously monitored the condition of the vehicle to ensure it is operationally ready at all times
to minimize down time
* Completed required route/productivity sheets, VCRs and other reports, as required.
* Maintained adherence to required productivity standards for the department to ensure all
customers are serviced in a timely and efficient manner.
* Followed all required safety policies and procedures.
* Performed other job-related duties as assigned.
STAPLES DISTRIBUTION CENTER- DELIVERY
HENDERSON, NC AUGUST 2007- January 2013
Regular route driver
* Delivered goods to people or companies.
*Determined address where package is going.
*Checked to see if package is damaged.
*Loaded merchandise into van or truck.
*Followed traffic signs and street signs to get to destination.
*Inspected and maintained vehicle, adding fluids and oil as needed.
*Checked tires, brakes, lights, and gas.
*Added fuel when running low.
*Ensured address on package matches up to delivery address.
*Monitored traffic conditions to avoid delays.
*Read and interpreted maps and GPS directions.
*Maintained logs of packages delivered.
*Ensured inventory loads match shipping papers.
STAPLES DISTRIBUTION CENTER- WAREHOUSE
HENDERSON, NC September 2004-AUGUST 2007
Warehouse worker
*Prepared orders by processing requests and supply orders; pulling materials; packing boxes;
placing orders in delivery area.
*Completed deliveries by driving truck or van to and from vendors.
*Maintained truck or van by completing preventive maintenance requirements; arranging for
repairs.
*Maintained inventory controls by collecting stock location orders and printing requests.
*Maintained quality service by following organization standards.
*Maintained safe and clean work environment by keeping shelves, pallet area, and workstations
neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
*Completed reports by entering required information.
*Maintained technical knowledge by attending educational workshops; reviewing publications.
*Contributed to team effort by accomplishing related results as needed.
Equipment
*Manual Pallet Jack, Ride on walkie and walk behind motorized pallet jack, Reach truck,Cherry picker
Sit down fork lift. Hand held Palm Pilot, GPS, stand up and fold out hand trucks
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