Mission, TX *****
Searching for a company that can utilize my skills in business growth, sales, marketing and planning and to build
a successful mutual relationship that meets goals of the company as well as my future.
Business Degree (1986) – Cal State Fullerton
Dale Carnage Training/Team Leader
Various Business Training Classes
General Manager (November 2012 –February 2014)
FASTSIGNS – Phoenix Area
Responsible for daily Operations of Center, Customer Satisfaction and execution of Business Plan.
Sales – Monthly sales goals, weekly meetings, growth and incentive programs.
Marketing – Internet, Networking, Promotions.
Staff – Management of staff, daily activities, reviews, ongoing training and hiring/firing.
Purchase & control of Inventory.
Manage production/Installation schedule with team members.
Increased Profitability & Cash flow by 10% to $966,000 Sales first year. Increased Customer satisfaction from
83% to 91% making this center in Top 10% of 530 Locations.
Business Consultant (April 2007 – October 2012)
FASTSIGNS International, Inc. (2542 Highlander Way Carrolton, TX)
Responsible for opening centers & ongoing support of new franchise centers in North America & assist in the
growth of 55 existing franchise owner in the mid-Atlantic states.
Assist New Franchise owners prior to opening there center in build out, initial training, sales/marketing
and hiring personnel.
Two weeks on-site support during official opening of new locations.
Support new franchise owners in all aspects of business for 18 Month or until breakeven.
Supported 55 franchise owners in all aspect of growth of Corporate & Individual goals of the business
including: Increase Sales to $1 Million Dollars, Increase Profit by 50% by 2015.
Implement outside sales program to all centers.
Our division recorded the highest sales volume for new franchise owners in 2011 with an average breakeven of 12
Director of National Accounts (March 2004 – October 2006)
Jani-King International, Inc. (16885 North Dallas Pkwy Addison, TX)
Responsible for obtaining National Cleaning Contracts with large Companies to meet company and franchise
Identify and solicit large companies through networking and direct sales to obtain cleaning contracts of
their facilities, utilizing various departments & personnel within Jani-King.
Manage and prepare all bids including pricing, scheduling and demographics of each contract.
Deliver proposals to potential clients in North America using PowerPoint and proprietary software.
Re-Negotiate existing contracts during renewal process.
Work with Operations to implement and management of new contracts.
Secured contracts with several large companies including Sprint, Ferguson, Circuit City, DaVita and Tractor
I have many business skills and I am very willing to work hard working alone or with a team. I have meet or
exceeded most all goals including reaching a President Status for Sales with Jani-King and Wind River
Systems. I am self-motivated and believe that any opportunity should be built around customer satisfaction,
through goals, planning and execution, but most of all have fun!