Sales Service

Robert Reboredo

*** ****** ** . *********, ******, 89015 702-***-**** ********@*****.***

Professional Experience

Discount Tire Company

Ahwatukee Arizona

Apprentice Technician

May 2008 November 2011

Plan, prioritize, assign, supervise and review the work of staff responsible for providing

maintenance and repair services within the Service Center including police vehicles, residential

sanitation equipment, City fleet and tire repairs. Participate in the selection of Service Center

staff; provide or coordinate staff training; work with employees to correct deficiencies; implement

discipline procedures; prioritize incoming work and instruct subordinates on work schedules;

determine proper schedule for major maintenance and coordinate schedules with user

departments. Prepare various reports on operations and activities; maintain records of work

performed and other reports as assigned. Oversee the security of the Service Center.

Handle shipments of tires up to nine hundered twice a week. Keeping a neat lable system

while dealing with amounts up to three hundered per day being installed or shipped out.

Coordinating with other vendors and stores to ship and recieve inventory. Entering up to date

inventory to keep a smooth efficient operating sytem.

Assists members in determining tire needs, answers questions, and makes product

recommendations. Provides prompt and courteous member service by phone and in person. Sell

tires using persuasive skills and product knowledge. Invoice tire purchases and services. Load

tires on a dolly and transfer them to the install area. Stock tires in the sales area in accordance

with the Tire Shop merchandising plan. Ring up orders. Receive accurate payments and make

changes. Process check, debits and credit applications. Give out receipts and submit orders

according to proper procedures. Calculate refund amounts for warranty returns of tires and rims.

Self Employed

Henderson Nevada, 89015

Handyman December

2010 Present

Manage general maintenance duties, including brush and spray painting, wallpapering, dry

wall, and general grounds landscaping and upkeep. Troubleshoot and repair roof leaks and

waterproofing problems, involving installation of exterior downspouts, replacement of drains and

piping, and unclogging of drains and pipes. Handle a wide range of carpentry jobs including

cabinets, installing doors and frames, installing windows, constructing wheelchair accessible

ramps and handrails, refinishing furniture. Install electrical wiring and fixtures in new construction

and perform troubleshooting and repair on existing wiring, including end sockets, light switches,

and telephone lines. Repair and install plumbing for kitchens and bathrooms.

Education

Academy for individualized study

Las Vegas Nevada

Additional Skills

Highly skilled in achieving store sales goals in a team selling environment • In depth

knowledge of building exceptional customer experiences through engagement, attitude and

service • Proficient in performing daily departmental maintenance tasks • Demonstrated ability to

keep track of repeated customers, their likes and dislikes and their contact information • Proven

ability to anticipate customer responses • High level of literacy in reading, writing, math and

technology.

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