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Customer Service High School

Sumter, SC
April 27, 2014

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China Pollard

**** ******** ******

Stone Mountain, GA 30083



Affiliate myself with a company or corporation that offers personal and economic growth, challenge and

opportunity for advancement


• Strong analytical and problem solving skills

• Proven ability to communicate results in a clear, concise manner

• Proven ability to work in a fast pace environment managing multiple projects

• Strong interpersonal, organizational, communication and spreadsheet skills

• Resolves customer problem and concerns

• Proven ability to work office machines, such as photocopier, scanner, facsimile and computer


Sears Holding, November 2013- Present

Retail Sales Associate

• Assist customers with issues and concerns pertaining to product or services/ Advises customers

on utilization and care of merchandise

• Retail Marketing and Loos Prevention/ Maintains sales records for inventory control

• Assist customers with online orders

• Customer Service

• Greet customers and determined their needs and wants / Recommends merchandise based on

individual requirements

• Assists the display of merchandise

UPS, October 2013-2013

Warehouse Sorter

• Receive and store items in an orderly and accessible manner

• Lifting and bending repeatedly while carrying heavy packages

• Sort items to ensure they are shipped accordingly

• Clean and maintain supplies, tool, equipment, and storage areas in order to ensure compliance

with safety regulations

• Provide excellent customer service

Amazon, May 2013- October 2013

Warehouse Sorter

• Sort items in an orderly and accessible manner in warehouse, supply rooms and other areas

• Pack and unpack items to be stocked in shelves

• Receive and count stock items, record data manually or using computer

• Lifting and bending repeatedly while carrying heavy packages

Sumter High School, August 2012-2012

Office Helper

• Managed files and records

• Copied, Organized, and filed materials for distribution to students and office

• Answered incoming calls

• Kept teacher informed of particular requirements of problems of individual students


Saint Leo University Current/2016

Sumter High School HS Diploma


References upon request

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