Customer Service High School
Resume:
China Pollard
Stone Mountain, GA 30083
************@*****.***
OBJECTIVE
Affiliate myself with a company or corporation that offers personal and economic growth, challenge and
opportunity for advancement
QUALIFICATIONS
• Strong analytical and problem solving skills
• Proven ability to communicate results in a clear, concise manner
• Proven ability to work in a fast pace environment managing multiple projects
• Strong interpersonal, organizational, communication and spreadsheet skills
• Resolves customer problem and concerns
• Proven ability to work office machines, such as photocopier, scanner, facsimile and computer
WORK HISTORY
Sears Holding, November 2013- Present
Retail Sales Associate
• Assist customers with issues and concerns pertaining to product or services/ Advises customers
on utilization and care of merchandise
• Retail Marketing and Loos Prevention/ Maintains sales records for inventory control
• Assist customers with online orders
• Customer Service
• Greet customers and determined their needs and wants / Recommends merchandise based on
individual requirements
• Assists the display of merchandise
UPS, October 2013-2013
Warehouse Sorter
• Receive and store items in an orderly and accessible manner
• Lifting and bending repeatedly while carrying heavy packages
• Sort items to ensure they are shipped accordingly
• Clean and maintain supplies, tool, equipment, and storage areas in order to ensure compliance
with safety regulations
• Provide excellent customer service
Amazon, May 2013- October 2013
Warehouse Sorter
• Sort items in an orderly and accessible manner in warehouse, supply rooms and other areas
• Pack and unpack items to be stocked in shelves
• Receive and count stock items, record data manually or using computer
• Lifting and bending repeatedly while carrying heavy packages
Sumter High School, August 2012-2012
Office Helper
• Managed files and records
• Copied, Organized, and filed materials for distribution to students and office
• Answered incoming calls
• Kept teacher informed of particular requirements of problems of individual students
EDUCATION
Saint Leo University Current/2016
Sumter High School HS Diploma
2012
References upon request
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