Customer Service Manager
Resume:
Scott Bird
***********@*****.***
PROFESSIONAL SKILLS
* Strong background in mathematics, statistics, and probability
* Proficient in Microsoft Word, Excel, Access, and Power Point
* Solid understanding of Microsoft and Apple client operating systems
* Familiar with PC hardware and peripherals
* Great customer service skills
* Works well under stress and meets deadlines
* Extremely organized, precise, and detail oriented
* Team player, works well in both a group environment or in a self
directed setting
* Follows direction and protocol
* Time Magazine's Person of the Year 2006
EDUCATION
Georgia Southern University, Summer 2011
B.A. in Economics
PROFESSIONAL EXPERIENCE
Southern Resources of Georgia, Saint Simons Island, GA 2014-Current
- Field Technician
Work installing landscapes and all exterior hardscape and softscape.
Work with heavy equipment to move trees, dirt, masonry, etc.
Comfort Suites, Brunswick, GA 2013-2014
- Night Auditor
* Responsible for closing daily financial transactions
* Prepare and submit daily statistics
* Working the front desk, act as first contact for new and returning
guests
* Recognize and remember names and faces of frequent guests and important
clients
Cabretta Marine, Saint Simons Island, GA
2012-2013
- Parts and Office Manager and Technician
* Acted as Parts Manager as well as service technician
* Wrote invoices, estimates, and sales orders using Quickbooks
* Designed and implemented inventory system using Quickbooks
* Responsible for special parts orders as well as inventory maintenance
* Familiar with all forms of marine service and repair
Valley Financial Corp, Atlanta, GA
2011-2012
- Account Sales Representative
* Licenced to sell life and health insurance in the state of Georgia
* Experienced in mass marketing techniques
* Familiar with investment vehicles such as Roth and standard IRA, 401K,
403(b)
Hyundai Motor USA, Brunswick, GA
2010-2011
- First Point of Rest Vehicle Inspector
* Inspected and evaluated automobiles for defects
* Tested vehicles’ static appearance and functional quality
* Made thorough assessments of the vehicles regarding the seriousness of
their defects and conditions with minimal supervision
* Prioritized assignments in order to accomplish the department’s
objectives daily with minimal supervision
* Perform first point of rest inspection of new vehicles arriving at the
Brunswick Port Authority
* Write up Excel spreadsheet report upon day’s end detailing problems
* Work completely unsupervised
OTHER EXPERIENCE
University Imports, Statesboro, GA
2009 - 2010
- Automotive Technician
* Performed yearly inspections on vehicles
* Inspected and evaluated vehicles for any defects
* Performed regular maintenance including accessory installations and new
vehicle PDI on various types of vehicles
* Worked with vehicles of all major manufacturers
* Performed vehicle service and repair services
Brogen's North Restaurant, Saint Simons Island, GA
2007 – 2009
- Cook
* Made meals, bussed tables, and washed dishes
Leaf It to Us, Saint Simons Island, GA
2007 - 2009
- Subcontractor
* Took care of plants for residences and businesses in Sea Island, Saint
Simons Island, Jekyll Island, and in Brunswick, GA.
* Worked independently, with little supervision, and yet managed to get
tasks done in a timely manner
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