SANTIA E MUNOZ
***********@*****.***
OBJECTIVE: A position, in which I will utilize my previous
experience and ability to work with a diverse public.
WORK EXPERIENCE:
On-Site Staffing Manager-Staffing Network, Inc.-Contract Position
October 2013-Present
. Oversee client relations and daily operations of staffing program.
. Interviewing, hiring, screening and placement of temporary employees.
Maintain a database of qualified candidates for future placement.
. Maintain high level of visibility at the client location and with
community resources.
. On-going quality assessment of processes, procedures and performance.
. Coordinate time-keeping and payroll process of temporary employees for
reporting to corporate payroll department.
. Fill and service client orders and communicate information on open
positions to appropriate departments and management.
. Ensure that all paperwork conforms to company policies as it pertains
to compliance practices.
. Conduct orientations and provide check-in support for new temporary
employees as needed.
. Conduct performance evaluations for temporary staff and coach and
discipline as needed.
. Complete injury reports, conduct accident investigations and
communicate appropriately with Safety department.
Human Resources Coordinator-Highland Packaging Solutions-Contract Position
March 2013-September 2013
. Assisted staff with routine HR related questions, served as the first
point of contact for employees - Assisted company staff in solving HR
issues.
. Managed, organized and updated files, records, correspondence, charts
and reports - Performed HR office services such as: filing documents,
printing reports and documents, stocking of equipment and supplies.
. Set up meetings and interview schedules as part of recruitment process
- Received applicants and guided them, functioning as company
representative.
. Ordered and managed supplies, ordered office-staff lunches, handled
phone calls and messages, incoming as well as outgoing.
. Handled discrete information related to employee relations, changes in
the organization, performances, appraisals, confidential information
issues, and other sensitive HR-related matters.
. Provided employee training and orientation services.
. Processed background checks and coordinated drug screenings.
Human Resources Manager-Living Clean Solutions, Inc
April 2011-September 2012
. Manage and Coordinate the recruitment and hiring process, including
the advertisement, recruitment, testing, and placement of personnel,
the development and administration of testing, and the creation of
eligibility lists and applicant correspondences
. Benefits administration including the open enrollment process; ensures
that all benefits are entered and audited in a timely and accurate
manner; oversees the updates to and maintenance of the online benefits
administration system
. Worker's Compensation administration-Report workers compensation
incidents; maintains worker's compensation files and reports;
coordinates between carrier, injured worker and department supervisor.
. Conduct Employee Orientation and OSHA, Sexual Harassment Training
policy development and documentation.
. Administer FMLA and Short-Term Disability, tracks time off and
generates correspondence.
. Payroll
. Provided coaching and consulting to managers and employees in the
areas of performance management, performance counseling, compensation,
employee retention, talent planning, leader development, employee
development, positive employee relations practices, policy
interpretation and implementation, conflict resolution,
legal/contractual requirements, and managing cultural integration.
Human Resources Generalist-One Stop, Inc
January 2009-December2010
. Recruiting and Staffing Salaried and Hourly Employees.
. Employment and Compliance to regulatory concerns
. Employee orientation, Development, and Training policy development and
documentation.
. Compensation and Benefits administration.
. Payroll including commission sales.
. Administer FMLA and Short term Disability
Human Resources Specialist-Island One Resorts
March 2006-September 2008
. Manage all Human Resources activities for staff of 300 team members
. Recruiting for salaried and hourly team members
. New Hire Administration, Training and Orientation
. Unemployment hearings
. Administration of Benefits and Perform enrollment meetings in English
and Spanish
. Administered and tracked FMLA, STD, LOA, and COBRA
. Investigated Employee Relations issues and Promote a Positive Work
Environment-
Conducted initial investigations of employee complaints, document
findings, analyzes situation for potential liability
. Worker Compensation and Log for OSHA
. Conducted skills training classes and workshops -Interviewing,
Recruiting, Developing team, Employee Benefits, coordinate training
sites and attendees, track attendance and results
Employment Specialist-Nexstaff -Renaissance Orlando SeaWorld Resorts
September 2005-February 2006
. Manage and Coordinate the recruitment and hiring process, including
the advertisement, recruitment, testing, and placement of personnel,
the development and administration of testing, and the creation of
eligibility lists and applicant correspondences
. Review new and revised job descriptions to ensure compliance with
company policy and government compliance requirements.
. Conduct new hire orientations.
. Conduct exit interviews
Benefits Coordinator-Orange Lake Resort, Orlando, FL.
February 2001- August 2005
. Benefit plan administration and managing vendor relationships.
. Enrollment, change status, and termination of Insurance, Short-term
disability and Supplemental-Life Insurance for
employees and dependents in ADP, Insurance Database, Dental carrier.
. Process Journal Entry for Short term disability and Supplemental Life
plans
. Log Worker's Compensation Injury Reports and maintain log for OSHA
requirements
. Administration of 401k Retirement Program
. Administration of Consolidated Omnibus Budget Reconciliation Act
(COBRA), Health Insurance Portability and
Accountability (HIPPA),STD, LOA and Family Medical Leave Act (FMLA).
SKILLS:
Computer
Proficient in Microsoft word, Excel, Power Point,
Spreadsheets and ADP (payroll),Outlook, PeopleSoft, SunTrust Payroll system
and Datis, Paychecks
Languages
Fluent in Spanish
Organization
Coordination of Health and Safety Expo.
Administration of Benefits programs, such as Movie tickets, Vendor
and Attraction discounts, and other membership clubs.
Team building and Strong leadership skills.
Communication
Perform Insurance and Retirement Meetings in Spanish and English.
Perform weekly Orientation to New Hires.
Translated verbally and in written form for the department.
Excellent Verbal and Written Communication with all levels of Management
EDUCATION:
Vineland High School The Boyd School of Business and
Travel
Diploma-General and Business Diploma-Hospitality and
Tourism.
CERTIFICATIONS Florida Notary
REFERENCES: Available upon request.