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SAP Consultant

Lisle, IL
April 27, 2014

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Dawood Ghasletwala

Contact No : +1-281-***-****



• Experience of 7 years (currently on assignment in US) in SAP Technical Consulting as a Team Lead.

• Expertise in SAP Application Development, Maintenance & Support and Consulting for Global clients in

various domains.

• Worked majorly with US based Fortune 500 & Fortune 1000 clients from the Manufacturing domain.

• SAP experience includes developing various ABAP reports, SAPscripts, Smartforms, Function Modules,

RFC’s, Dialog Programming, User Exits, BADI, Business Workflows using BOR, Data conversion using

IDOCs, LSMW, BDC; Classes and working with Data Dictionary.

• Along with in-depth knowledge of core SAP ABAP, have worked as a Techno-Functional Consultant with

hands-on experience in areas such as Materials Management, Sales & Distribution, Warehouse Management

and Quality Management.

• Currently self-learning and gaining knowledge on SAP HANA and SAP Clinical Trial Supply


• Comfortable with leading and working in culturally diversified teams.

• Outgoing and Energetic Professional, having leadership qualities with successful record in meeting the

challenging demands presented by the client and Project requirement.

• Proficient in analyzing, planning, designing and programming with excellent analytical, interpersonal,

communication and organizational skills.


Infosys Ltd

Technology Lead, Pune (Jul’06 till Date)

Clients and Roles:

• Current

SAP Project Lead for an electronic connectors manufacturing client in the US .

• Past

Onsite Technical Lead for implementing SAP QM module for a chemicals manufacturing client

in the US.

Offshore Technical Team Lead for US based Clients in building efficiency and chemical sectors.

Work Profile :

• Managed various SAP ABAP development & maintenance, and rollout projects, demonstrating skills as

technical consultant, mentor and coordinator.

• Led a team from culturally and geographically diverse backgrounds.

• Worked on requirements gathering where the as-is business process was understood and appropriate

solution to automate the process through SAP was suggested. This also involved analyzing any gaps in the

as-is process and the capabilities of SAP.

• Ideated and provided solutions for ABAP Developments across SAP modules such as FI, SD, MM, and


• Worked on blueprint activities including SAP high level solution design, custom development and RICEF

inventory creation.

• Reviewed the documents prepared and objects developed by the team and coordinated with the client for

requirements / clarifications.

• Reviewed tasks, deliverables and project progress for overall projects including functional teams, RICEF

Development and Business Intelligence.

• Responsible for analysis, effort estimation and technical design.

• Prioritized and scheduled work for team members on a daily basis.

• Responsible for scheduling and monitoring deliverables to ensure timely delivery and quality of


• Accountable for status updates to the client on a weekly and monthly basis.

• Initiated process improvement and SAP consultants’ efficiency by proactively developing application in

SAP-ABAP, to ensure compliance to the client’s coding standards.

• Nurtured client relationships and supported business development by participating in responding to


• Headed the process management initiative in the projects to achieve high levels on CMMi.

• Involved in recruitment, training and mentoring activities.


Client: US-based Electronics Connectors manufacturing major

Duration: Oct 2013 – Till Date

Role: SAP Project Lead

Environment: SAP ECC 6.0

Project: R/3 Application Development and Maintenance

Team Size: 16


In-charge of the SAP Technical team at onsite and offshore and managing the project at client


Participate in project management activities including project planning, resource allocation, and


Responsibility to ensure the continuity of SAP processes.

Offer technological leadership to make decisions regarding design and development of SAP based


Work as a techno-functional consultant to bridge the knowledge gap for functional areas such as

SAP SD and MM.

Evaluate, recommend and provide solutions to fulfill the client’s business requirements.

Communicating with the business process owners to gain insights on the processes and


Responsible for assigning, prioritizing and scheduling work for the team members to ensure timely

delivery of the objects.

Collaborate with functional consultants and key stakeholders to devise and conduct appropriate unit

and integration testing.

Assigning and managing resources for the developments at hand.

Monitoring the project progress and conducting weekly and monthly review meetings with the

client’s management team.

Ensure SLA adherence for the support and maintenance deliverables.

Mentor the team members and provide technical and functional inputs when needed.

Responsible for the overall quality of the developments and provide approvals for delivery where


Ensure that procedures, quality assurance, templates and documentation according to the current

SAP standards.

Client: US-based Fortune-500 Chemicals major

Duration: Dec 2011 - Aug 2012

Role: Offshore SAP Technical Lead

Environment: SAP ECC 6.0

Project: R/3 Application Development and Maintenance

Team Size: 12


Manage the SAP Technical team at offshore.

Support the onsite team in terms of incident management for the SAP applications and responsible

for remote operational support.

Manage the relationship with functional and technical consultants to provide both incident resolution

and development services.

Intermediary between functional owners and the SAP technical team in relation to development,

implementation and support of SAP functionality.

Assist in the creation of functional and technical specifications.

Involved in SAP technical staff recruitment and appraisals.

Assign, prioritize and schedule work for the team members to ensure timely delivery of the objects.

Update the key stakeholders about the project status through weekly review meetings.

Mentor the team members to provide technical assistance whenever needed.

Ensured high standards for the overall quality of the developments and initiated the processes to

achieve higher CMMi level for the account.

Client: US-based Fortune-1000 Chemicals major

Duration: Jul 2011 - Dec 2011

Role: Onsite SAP Technical Lead

Environment: SAP 4.6C

Project: R/3 Implementation of Quality Management Module

Team Size: 5


Implemented the SAP QM module in SAP 4.6C environment.

Involved in all phases of project from development, unit testing, integration testing and Go-Live.

Interact with the client on a routine basis to gather requirements and develop a full understanding of

various business scenarios.

Interpret the business requirements to define appropriate enhancements and provide estimates for


Developed the functional and technical documents for the business requirements.

Involved in the development of complex RICEF objects.

Consulted and developed a critical application for chemicals blending process calculations based on

the client’s requirements. This reduced the user efforts by almost six hours.

Consulted and developed programs for automatic creation and modification of Inspection Plans,

MICs, batch characteristic creation and updating batch characteristic values, and other master data

used in QM.

Involved in co-ordination and work assignment for the offshore team.

Update the Infosys and client management team about the overall project status through weekly

review meetings.

Client: US-based Fortune-1000 Chemicals major

Duration: Aug 2009 - Jun 2011

Role: Offshore Sr. SAP Technical Consultant

Environment: SAP 4.6C

Project: R/3 Application Development and Maintenance

Team Size: 20


Mentor and lead the SAP Technical team of nine members at offshore.

Support the client in terms of incident management for the SAP applications.

Analysis and review of Business Requirements.

Involved in designing the solution and preparation of Detailed Technical design.

Responsible for development of complex ABAP objects, reviewing of specifications document and

code, preparation of object deliverables.

Created development standards & guidelines, file naming standards, interface development

standards and batch job standards. Involved in performance tuning of custom programs and

extensive ABAP report / program development using BAPIs, BDCs and User Exits.

Involved in customizing the different scenarios for testing.

Developed solutions for handheld RF device based processes for the client’s warehouses. Solutions

involved automated creation of transfer orders, labeling and other critical warehouse management


Mentor the junior team members and provided ABAP training to the new joinees.

Client: Fortune-500 Building Efficiency and Automotive major

Duration: Jul 2007 - Jul 2009

Role: Offshore SAP Technical Consultant

Environment: SAP version 4.7

Project: R/3 Application Development and Maintenance

Team Size: 25


Single point-of-contact for consulting and supporting the client’s APAC region involving 11 sites.

Preparation of the technical specification document, unit test plan and the integration test plan.

Develop custom RICEF objects based on the client requirements.

Handled change requests from the APAC sites and coordinated directly with the end users for the

requirements gathering.

Involved in a major global logo change project and extensively worked on smartforms and


Worked on a rollout project for new Asian site, wherein LSMWs and BDC programs were created

for the data migration activity.

Diagnose, isolate and debug SAP software problems and perform problem resolution.

Ensure on-time delivery of developments and proactively seek for support when required.

Client: US-based Fortune-500 Telecommunications major

Duration: Dec 2006 - Jul 2007

Role: Offshore SAP Technical Consultant

Environment: SAP version 4.7

Project: R/3 Application Development

Team Size: 6


Prepared technical specifications document based on the high-level design document.

Worked on development of custom classes and interfaces for the application development.

Prepared unit test plan, conducted unit tests and created the test scripts.

Preparation of the issue and defect trackers for the project.

Developed custom transactions using screen painter to cater to the requirement of client.

Design data flow with the consideration of performance issues and coding standards. Responsible

for object development and peer review of the developments.

Created templates for the technical specifications document, code review checklist, unit test plan and

the efforts estimation sheet based on the best practices.

Played the role of configuration controller for the project.


• Member of the Alumni Relationship Committee at Institute of Management Technology, Ghaziabad (India).

Key organizer of the All India Alumni Meet 2013, held in four major cities of India.

• Volunteer at the Non-Government Organization “Seva Sahayog” where various CSR activities were initiated.


• Completed Full-time Post Graduate Diploma in Management - Executive from the Institute of

Management Technology – Ghaziabad (India), in 2013 with CGPA of 8.13

Area of Specialization: Marketing

Key Projects:

Worked on a live consulting project for a Turkey-based renowned logistics group to research the

trade growth in India and to identify business investment opportunities within India for the group

Developed business strategy and corporate plan for a leading business group investing in the

multiplex industry in India

Key Marketing Courses:

B2B Marketing, Customer Relationship Management, Product and Brand Management, Marketing


Other Courses of Interest:

Project Management, IT Outsourcing and Vendor Management, Trade Logistics, Global Supply

Chain Management, Multinational Business Operations & Strategy

Learning from the course:

Working knowledge of MS Project, including, preparation of GANTT charts, critical path analysis,

scheduling and resource management.

Basics of Supply Chain Management, which involved Transportation and Inventory Management.

Overview of Management Accounting covering costing concepts and methods like Activity-based

costing, breakeven analysis and budgeting.

Strategic Management involving the use of tools such as BCG matrix, Ansoff matrix, Balanced

Scorecard, Porter’s five forces model, SWOT analysis.

• Bachelor of Electronics & Telecommunications Engineering from Rizvi College of Engineering - Mumbai

University (India), in 2006 with 62.4%

• Higher School Certificate (with Computer Science) from Rizvi College – Mumbai (India), in 2002 with 79%

• Secondary School Certificate from Hasanat High School (ICSE) – Mumbai (India), in 2000 with 74%


March 27th, 1984

Date of Birth :

4600 Lake Trail Drive Apt 1C, Lisle, IL 60532

Local Address :

64, Shamikh, Church Road, Marol, Andheri (East), Mumbai-400059, India

Permanent Address :

English, Hindi and Gujarati

Languages known :

Have a valid H1 visa

Authorized to work in US :

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