Customer Service Assistant

Katherine P. Wylezik

** ***** ****** **.

Bernville, PA 19506

610-***-****

****@***.***

Objective: To obtain the position of Certified Occupational Therapy Assistant

Education: Pennsylvania College of Technology, Williamsport, PA

An Affiliate of The Pennsylvania State University

Bachelor of Science- Applied Health Studies 2/14

Associate of Applied Science- Occupational Therapy Assistant 10/13

GPA- 3.4

Clinical Experience: Level 1: Keystone Central School District

Robb Elementary School

Lock Haven, PA 17745

Supervisor: Lisa Bottorf

Level 1: The Williamsport Home: Functional Pathways

Williamsport, PA 17701

Supervisor: Cindy Rhodes

Level 1: Bloomsburg Hospital Psychiatric Unit

Bloomsburg, PA 17815

Supervisor: Michael Morrison

Level II: Manor Care Level II: Lancaster-Lebanon IU 13

West Reading, PA 19602 Lancaster, PA 17601

Supervisor: Mike Ginnona Supervisor: Michelle Weisman

Work Experience: Phoebe Berks, Wernersville, PA 3/14- current

PRN COTA

-Providing skilled occupational therapy services in a short term rehab setting under the direction of an OTR,

contributing to evaluations, contributing to plans of care, effectively documenting and

billing.

Rehab Care- Ephrata Manor, Ephrata, PA 4/14-current

PRN COTA

-Providing skilled occupational therapy services in a skilled nursing facility. Implementing

resident's care plan for rehabilitation, helping mentally and/or physically impaired residents

participate in tasks to restore, reinforce, and enhance their performance.

Aramark- Susquehanna Health, Williamsport, PA 1/12- 5/13

Customer Service Representative

- Answering the information phone line, the hospital service phone line, providing

directions, transporting patients, and data entry

Skills: - Able to provide skilled therapy services to children with special needs individually or in a group setting;

experience with emotional support, autistic support, MDS, and life skills settings.

-Demonstrates accurate and effective written and oral professional communications.

-Establishes and maintains effective relationships and works cooperatively as a member of a team.

-Integrates therapeutic use of self into practices.

-Effectively demonstrates resourcefulness and creativity.

Extra-Curricular Activities: Community Assistant, Student Occupational Therapy Assistant Club, Penn College

Softball Team, Off Campus Housing Organization (OCHO), volunteering and running a life skill

program at the Opportunity House in Reading, PA, Meals on Wheels

Awards: Dean’s List, Community Assistant Scholarship, Penn College AWE award, Penn College Student

of the month- March 2013, The Penn College Award, President’s Award- August 2013, Student

Graduation Speaker- August 2013

References: Provided upon request

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