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Customer Service Sap

Location:
Milan, Lombardy, 20159, Italy
Posted:
April 27, 2014

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Resume:

Curriculum Vitae

Personal Data Name Frederika Surname Kri?ov

Occupation Payroll specialist on SAP R/3 - HCM

Date of birth 15.03.1986 Slovak Republic

and Location

Current Address Via Francesco Arese N.7

Milan 20159 (Italy)

Mobile phone 380*******

e-mail acdvqd@r.postjobfree.com

10/2009 to 01/2011 Name and type of organization providing

Education education and training: - International school of law MIPP.

Title of qualification awarded: Mgr.

10/2005 to 09/2009 Name and type of organization providing

education and training: International school of law MIPP.

Title of qualification awarded: Bc.

10/1996 to 06/2004 - Name and type of organization

providing education and training: Gymn zium Trebi?ov. Title

of qualification awarded: Graduation exam.

Slovak native speaker.

Language

Knowledge English:

Reading skills Excellent

Writing skills Excellent

Verbal skills Excellent

Italian:

Reading skills Excellent

Writing skills Excellent

Verbal skills Excellent

Czech:

Reading skills Excellent

Writing skills Excellent

Verbal skills Excellent

German:

Reading skills Medium

Writing skills Medium

Verbal skills Medium

Russian:

Reading skills Basic

Writing skills Basic

Verbal skills Basic

Social skills

and competences

Relevant Skills

& competences Team work attitude

Communication and networking skill

Problem solving skills

Learning attitude

Relationship and rapport building

Ability to live and work in multiethnic environment

Positive behavior

Technical skills

and competences

More than 3 years of experience as Payroll specialist on

SAP ERP for Italian payroll.

Good knowledge of office and windows

Customer care experience

Several software for database maintenance

Experience in accounting, SAP

Good knowledge of SAP HR-PY and SAP HR-PA modules.

Monthly payroll and documents elaboration management

Organisational skills and competences .

Multi tasking ability

High organization capacity

Pressure resistant, time oriented

Writing skills (reporting, drafting concepts)

Ability to pay attention on detail

Organizational and event management skills

Context- and solution-oriented

Other skills

Used to international environment

Willingness to travel and manage strict timetables

Goal and result oriented

B ( car) driving license

Work Experience

Company: ADP Global view (Prague)

Position held: Payroll specialist

Main activities 10/2010 - Today, on IKEA client: Responsible for timely

and and accurate processing of payroll for all the companies of

responsibilities IKEA Italia (IKEA Retail, IKEA Distribution, IKEA Trading,

: IKEA Property and IKEA Center Service) ensuring that all

payroll, accounting and auxiliary system requirements are

met. Responsability over the payroll cyclus.

Additional duties include customer service interactions via

phone and Email and via SAP CRM module.

Employer: Exekutorsk ?ad Praha 4

Position held: Administrative role in a Public sector.

Main activities 03/2010 - 07/2010 Administrative work, paper preparation,

and communication between offices by mail and phone, order of

responsibilities necessary, documentation, invoices preparation. Treatment

: with proposal of execution, enforcement orders and all

enforcement files

Company: Accenture (Prague)

Position held: Cash collector and help desk in Italian team

Main activities 09/2008 - 05/2009. Account receivable business sector.

and Communication with Italian clients, care about their

responsibilities accounts. All the type of administrative work validation of

: cash situation and invoices. Continuous use of SAP software

to manage order and accounting. Daily communication by

phone and mail whit customers in Italian, English and Czech

to ensure timely payment and discuss and solve problems and

delay.

PC Skills Operating Systems: Windows 2000 Professional, Xp, user

proficient;

Microsoft Office System, good proficient.

ERP SAP R/3 HR.

Vi autorizzo, ai sensi della legge 675/96, al trattamento dei miei dati

personali



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