Customer Service Manager

Charron Walker

Peer Advocate - Cuyahoga Community College

Cleveland, OH

*************@*****.*** - 478-***-****

Aspiring and enthusiastic undergraduate student seeking gainful employment in the field of Customer Service

where demonstrated abilities may be utilized in an established company or agency that offers room for

professional growth as well as development. As a current student at Cleveland State University, I have an

excellent academic background coupled with work experience that reflects dedication and importance of

service learning in a collegial environment. I am able to effectively work independently as a self-starter of

collaboratively as an integral team member. Additional attributes that define my character include loyalty,

dependability, and, punctuality.

WORK EXPERIENCE

Peer Advocate

Cuyahoga Community College - Cleveland, OH - 2013 to Present

C2C Program)

Peer Advocates are paired with faculty in developmental education math and English courses to develop

and implement service learning/civic engagement activities for the course. This position is tied to the

Connect2Complete (C2C) grant. In addition to the required qualifications, peer advocates must also maintain

satisfactory academic progress while adhering to college's confidentiality policy. Peer Advocate maintains

weekly meeting with program manager, demonstrate effective leadership skills, strong communication skills,

must be comfortable delivering short presentations, possess the ability to host class projects and events,

participate in leadership programs, attend student success workshops, and other duties as assigned.

EDUCATION

Biology

Cleveland State University - Cleveland, OH

January 2013 to Present

Associate of Arts

Cuyahoga Community College - Cleveland, OH

2011 to 2013

Accounting

Central Georgia Technical College - Macon, GA

September 2010 to September 2011

ADDITIONAL INFORMATION

Summary of Skills

• Customer Service

• Supervision

• Communication

• Multi-tasking

• Problem solving

• Computer Literacy (MS Office)

• Multi Phone lines

• Financial transactions

Contact this candidate