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medical receptionist

Phoenix, AZ
April 26, 2014

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**** ** **** ** ****** City, Mo ***** 801-***-****

Cheryl D Walker


**/****-******* ***** ****** City Hospital Kansas City, MO

Patient Registrar

Pre-registered patients for Oncology, Pet Scan, and Fatigue Physical

Therapy appointments.

Provided accurate patient information using proper HIPPA policies, as

insurance,billing, and scheduling all visits correctly using the Cerner

system within the hospital.

Responsible for all office duties, including faxing, ordering supplies,

answering phones, communicating with physicians and all staff members.

Knowledgeable in Microsoft, Excel, Cerner, and Meritas systems.

09/2003-04/2010 University Healthcare Salt Lake City, UT

Patient Access Representative

Pre-registered patients for upcoming appointments in various clinics

throughout University Healthcare. Obtained current and accurate

demographics and insurance information to ensure proper billing and patient


Answered multiple in-bound calls from various clinics to create new patient


Provided excellent customer service and stayed knowledgeable about policies

and procedures by attending multiple scheduling classes and becoming CHAA


03/2002-07/2003 North Kansas City Hospital Kansas City, MO

Department of Oncology Nurse Technician

Performed various patient care duties such as recording I & O's, taking

vital signs, bathing, providing meals and accurately charting data.

Maintained communication between patients, their families and physicians.

Treated all patients and their family members with the dignity and the

respect they deserved.

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