Cheryl D Walker
**/****-******* ***** ****** City Hospital Kansas City, MO
Pre-registered patients for Oncology, Pet Scan, and Fatigue Physical
Provided accurate patient information using proper HIPPA policies, as
insurance,billing, and scheduling all visits correctly using the Cerner
system within the hospital.
Responsible for all office duties, including faxing, ordering supplies,
answering phones, communicating with physicians and all staff members.
Knowledgeable in Microsoft, Excel, Cerner, and Meritas systems.
09/2003-04/2010 University Healthcare Salt Lake City, UT
Patient Access Representative
Pre-registered patients for upcoming appointments in various clinics
throughout University Healthcare. Obtained current and accurate
demographics and insurance information to ensure proper billing and patient
Answered multiple in-bound calls from various clinics to create new patient
Provided excellent customer service and stayed knowledgeable about policies
and procedures by attending multiple scheduling classes and becoming CHAA
03/2002-07/2003 North Kansas City Hospital Kansas City, MO
Department of Oncology Nurse Technician
Performed various patient care duties such as recording I & O's, taking
vital signs, bathing, providing meals and accurately charting data.
Maintained communication between patients, their families and physicians.
Treated all patients and their family members with the dignity and the
respect they deserved.