Quy Trong Nguyen
**** ******** *****, *** *******, LA 70131
Email: ********@***.***
Phone: 504-***-****
OBJECTIVE
To acquire a position that will allow me to showcase my analytical, problem-
solving, and technical skillset to reach a solution that can be effectively
communicated to end-users.
EDUCATION
University of New Orleans, New Orleans, LA
Graduation: December 2013
Major: Business Management
Degree: Bachelor of Science
Concentration: Human Resource
EXPERIENCE
Best Buy Mobile, Assistant Manager 06/2008 -
Present
. Supervise Sales Consultants, including defining, planning, organizing,
and delegating tasks to ensure proper completion in the Store Manager's
absence.
. Communicate with Manager to ensure constant dialogue in order to meet
Best Buy Mobile specific goals.
. Support the goals of my store, the district, and the company as a whole
through modeling and coaching behavior to sale associates.
. Coordinate relationships within the store to create and maintain a team-
based, cooperative work environment.
. Resolve customer complaints in a timely manner by identifying the issue
forming a plan for a solution, analyzing if the plan has any unexpected
consequences, implementation, and then further support.
Best Buy, Wireless Senior 4/2004-06/2008
. Supervised a team of seven sales associates.
. Trained new hires on sales methods, including product placement.
. Communicated opportunities and strengths of the department to supervisor.
VOLUNTEER AND COMMUNITY
UNAVSA, Council of Regional Representative 08/2009-
08/2010
. Represented the Gulf Coast Region in a national level by attending
meetings and conferences.
. Communicated the vision of the organization to local university
Vietnamese Student Associations.
. Trained local university Vietnamese Student Association members how to
develop leadership skills.
. Managed the inflow of donations from local university Vietnamese Student
Associations.
. Organized fundraisers for local Vietnamese Students Associations to fund
attendance at national conferences.
TECHNICAL SKILLS
. Boolean Logic Language,
. Microsoft Office,
. Mobile operating systems (iOs, Android),
. Photoshop,
PERSONAL SKILLS
. Able to learn and apply quickly and effectively.
. Hard working, detail oriented, able to multi-task.
. Knowledgeable in technology
References Available Upon Request