Customer Service Sales
Resume:
Christina M. Murphy
********@*****.*******.***
*****************@*****.***
*****************@*****.***
Permanent Address
Carle Place, NY 11514
EDUCATION
Hofstra University, Hempstead, NY
Bachelor of Business Administration in International Business
Bachelor of Arts in Spanish September 2007-May 2012
University of Santiago de Compostela, Spain Summer Session II
Studied: Advanced Spanish Conversation 109 June 2009 – July 2009
The Present in Historical Perspective
AWARDS
Dean’s List, one semester
BUSINESS EXPERIENCE
Druckman Law Group, PLLC, Westbury, NY August 2012-October 2013
Foreclosure Paralegal
• Strong multi-tasking skills are required
• Worked in LPS, Lenstar, ACRIS, Perfect Practice & Real Resolution
• Prepared legal documents for Attorneys
• Mailed and filed Discontinuances & Assignments of Mortgage Documents
• Handled customers and problem-solving accordingly via telephone, email, and fax
Sherman Specialty, Jericho, NY March 2012-June 2012
Customer Service Representative
• Handled high volume of customers phones calls, assist with product inquiries, price
quotes, transit time, order status, order tracking, and invoice payments
• Data Entry into AS400
• Required knowledge of Word, Excel, & Outlook
• Strong customer service and multi-tasking skills are required
College Bound Network, A+ Student Advisory August 2011-March 2012
Sales Agent
• Handled High Volume of Phone Calls
• Strong multi-tasking skills are required
Utilized strong interpersonal and communication skills
•
Met monthly lead requirements
•
Texas Roadhouse, East Meadow, NY & West Haven, CT May 2008-January 2012
Hostess
• Utilized strong interpersonal and communication skills
• Handled customers and problem-solved accordingly
• Met daily sales goals
• Organized call-ahead & walk-in reservations
• Clean and reset tables
• Update seating board system
• Check-in guests
• Prepare take-out meals
• Strong multi-tasking skills are required
Hotel Toshi, Brooklyn, NY May 2010-September 2010
Receptionist
• Strong multi-tasking skills are required
• Sold nightly/monthly rates
• Drafted daily check-in and check-out list
• Check guests into and show apartments
• Utilized strong interpersonal and bilingual communication skills
• Handled customers and problem-solved accordingly via telephone and email
Adams Super Food Stores
Supervisor / Cashier July 2005 – October 2008
• Provide assistance in opening and closing of store
• Balance cash tills and calculated daily financial report
• Communicate effectively with all customers and co-workers
• Strong multi-tasking skills are required
SKILLS
• Fluent in Spanish
• Microsoft Office (Word, PowerPoint,Excel), Internet
• Exceptional listening and communication skills
• Outstanding multitasking skills and ability to prioritize
• Determined, personable, upbeat, tactful and open minded
REFERENCES
References are available upon request.
Contact this candidate