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Customer Service Sales

Location:
Etobicoke, ON, Canada
Posted:
April 26, 2014

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Resume:

Christina M. Murphy

203-***-****

acdvk9@r.postjobfree.com

acdvk9@r.postjobfree.com

acdvk9@r.postjobfree.com

Permanent Address

*** ******** ***, **

Carle Place, NY 11514

EDUCATION

Hofstra University, Hempstead, NY

Bachelor of Business Administration in International Business

Bachelor of Arts in Spanish September 2007-May 2012

University of Santiago de Compostela, Spain Summer Session II

Studied: Advanced Spanish Conversation 109 June 2009 – July 2009

The Present in Historical Perspective

AWARDS

Dean’s List, one semester

BUSINESS EXPERIENCE

Druckman Law Group, PLLC, Westbury, NY August 2012-October 2013

Foreclosure Paralegal

• Strong multi-tasking skills are required

• Worked in LPS, Lenstar, ACRIS, Perfect Practice & Real Resolution

• Prepared legal documents for Attorneys

• Mailed and filed Discontinuances & Assignments of Mortgage Documents

• Handled customers and problem-solving accordingly via telephone, email, and fax

Sherman Specialty, Jericho, NY March 2012-June 2012

Customer Service Representative

• Handled high volume of customers phones calls, assist with product inquiries, price

quotes, transit time, order status, order tracking, and invoice payments

• Data Entry into AS400

• Required knowledge of Word, Excel, & Outlook

• Strong customer service and multi-tasking skills are required

College Bound Network, A+ Student Advisory August 2011-March 2012

Sales Agent

• Handled High Volume of Phone Calls

• Strong multi-tasking skills are required

Utilized strong interpersonal and communication skills

Met monthly lead requirements

Texas Roadhouse, East Meadow, NY & West Haven, CT May 2008-January 2012

Hostess

• Utilized strong interpersonal and communication skills

• Handled customers and problem-solved accordingly

• Met daily sales goals

• Organized call-ahead & walk-in reservations

• Clean and reset tables

• Update seating board system

• Check-in guests

• Prepare take-out meals

• Strong multi-tasking skills are required

Hotel Toshi, Brooklyn, NY May 2010-September 2010

Receptionist

• Strong multi-tasking skills are required

• Sold nightly/monthly rates

• Drafted daily check-in and check-out list

• Check guests into and show apartments

• Utilized strong interpersonal and bilingual communication skills

• Handled customers and problem-solved accordingly via telephone and email

Adams Super Food Stores

Supervisor / Cashier July 2005 – October 2008

• Provide assistance in opening and closing of store

• Balance cash tills and calculated daily financial report

• Communicate effectively with all customers and co-workers

• Strong multi-tasking skills are required

SKILLS

• Fluent in Spanish

• Microsoft Office (Word, PowerPoint,Excel), Internet

• Exceptional listening and communication skills

• Outstanding multitasking skills and ability to prioritize

• Determined, personable, upbeat, tactful and open minded

REFERENCES

References are available upon request.



Contact this candidate