Management Loss Prevention
Resume:
SHUREKA JOHNSON
************@*****.***
SUMMARY
Dedicated and technically skilled business professional with a versatile skill set developed through experience as a loss prevention associate, correctional officer, package center supervisor, supervision/court officer, and community supervisor.
Excel in resolving challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer/member/patient satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other applications/systems.
Special strengths in public relations, planning/organizing, confidential data and handling pressure situations.
Key Skills
Office Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Maintaining Appointment Schedules & Calendars Report & Document Preparation
Spreadsheet & Database Management
Accounts Payable/Receivable
Vendor Contracts/Proposals
Internal IT computers/Server restore Equipment Purchasing & Maintenance
Records Management
Meeting & Event Planning
Inventory Management
Education
PhD Organizational Psychology Walden University June 01, 2008- Present
Master of Business Administration Webster University 2007
BS Criminal Justice University of Arkansas Pine Bluff 2005
Experience
Family Court Service Fort Worth, TX April 2012- Dec 2013
Community Supervisor
Provide formal court ordered visitation monitoring. Schedules court ordered visitation between parents and children. Assess the well-being of the child during interaction(s) with the visiting and transporting parents. Prepare and submit regular visitation notes of supervised visits. Communicate with courts and Judges by participating in court hearings, testifying as required. Anticipate problems and use personal discretion to apply interventions, which motivate parents to comply with court-ordered conditions.
CSCD Fort Worth, TX July 2010-Dec 2013
Substance Abuse Felony Punishment Facility Re-Entry Court Officer
Communicate with felony courts and Judges to ensure the proper allocation of resources is applied toward offenders. Coordinate with private agencies, community resources, law enforcement, and the community in a constant effort of correspondence to ensure public safety and awareness. Interview and collect detailed information used to develop and execute an individualized plan of action that encourages positive changes in behavior. Anticipate problems and use personal discretion to apply sanctions and incentives, which motivate offenders to achieve goals and comply with court-ordered conditions
CSCD Fort Worth, TX Aug 2008- Dec 2013
Specialized Supervision Officer
Completed and developed supervision plans to assess the offenders risk and needs while under supervision. Prepared and submitted monthly statistical and performance reports of offender s progress. Made necessary treatment referrals and attended all treatment team meetings with aftercare providers. Communicated with courts and Judges by participating in court hearings, testifying as required. Completed home and field visits to observe offenders in their communities.
United Parcel Service Pine Bluff, AR June 2004-Oct 2007
Package Center Supervisor
Coordinated daily center activities and supported dispatch by resolving delivery issues with customers and delivery drivers on a day-to-day basis. Maintained data systems for package operations, ensuring the functional use of forecasting systems on a nightly basis. Audited and analyzed package operations information on a consistent basis. Trained new employees on the use of data systems for package operations. Prepared US and international packages for shipment. Regularly assisted management with resolving loss prevention issues. Supervision of all employees. Created automated daily, monthly, quarterly & annual reports that reduced inaccuracies and provided management with an important decision-making tool.
ADC Grady, AR July 2003-July 2004
Correctional Officer
Maintained security and inmate accountability to prevent disturbances, assaults, and escapes, preparing written reports concerning incidences of inmate disturbances or injuries. Supervised inmates during work assignments. Maintained accurate security logs, as well as conducted institutional counts and security rounds. Resolved occurring conflicts between inmates on a consistent basis.
Old Navy Pine Bluff, AR December 2001-June 2003
Loss Prevention Associate
Observed store activity and customer flow. Greeted customers as they entered and exited the store entrance. Examined purchase receipts. Maintained store security during regular and peak store hours. Prevented monetary company loss by preventing merchandise and/or funds from wrongfully leaving the store. Paid close attention to suspicious activity of individuals. Patrolled the isles of the entire store, ensuring no strange activity.
Internships and Affiliations
Prosecuting Attorney s Office Pine Bluff, AR Jan 2005-June2005
Observed criminal courtroom cases. Prepared subpoenas. Attended weekly meetings to ensure developmental growth. Updated personal files related to criminal court cases. Served as a Rape Crisis Advocate for the Rape Crisis Division .
Affiliations:
Society for Industrial & Organizational Psychology
Psi Chi International Honor Society A
References: Available upon request
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