Engineer Manager
Resume:
Miller Caldwell Adams
Ph: 520-***-****
email: *******@*****.***
Mr. Adams has over 11 years extensive experience as an Enterprise Systems
Management Analyst/Engineer and over 21 years in Systems Integration and
Information Technology projects. He was a technical lead engineer on
several large-scale ESM projects and has provided systems integration and
support services for a number of Government agencies and private firms. His
most recent achievements include design & installation of IBM's complete
Netcool suite of products for deployment in the Army's APC project in
Oklahoma City. He did the design, configuration & installation of the
complete BMC Remedy 7.0 suite of ITIL compliant products in lab and
production environments for the same project. He also has done extensive
integration work in ESTA/OED with Remedy, Spectrum, & Tivoli products. He
has been responsible for writing Unix scripts to harden Solaris 9 & 10
systems. He has led Perl & Unix custom scripting projects for the IRS, DOD
and several private firms. He is a college graduate with Microsoft MCSE,
Tivoli, Netcool, Novell & ITIL certifications.
SPECIALTIES
Tivoli, Spectrum & Remedy applications
Systems Design and Integration
Requirements Analysis
Perl & Unix scripting
System Administration
Technical writing
Training
EDUCATION
B.S. University of Maryland, 1987
Post graduate work (English & Systems Management) U. of Maryland and UCLA
EXPERIENCE
Jun 2011 to Present - NCI contract with ESTA/OED ended in June 2011, all
employees terminated. I took a sabbatical to build my passive solar adobe
house in the Benson area.
NCI inc. October 2008 - June 2011 - Subject Matter Expert/Systems Engineer
? October 2010 - June 2011 Team Member: Enterprise Applications
Consolidation and Integration (EACI)
Responsible for creating the documents to migrate the Army's current
server-based applications to a cloud environment. This involved identifying
and working with server locations to move their applications. We acted as
the knowledge resource for the migration process and guided the work.
Within the resource areas, the team provided instructions on how to STIG an
application, harden the server, mitigate all Category 1 and 2
vulnerabilities, implement Single Sign-On (SSO) and Secure Socket Layer
(SSL) requirements for the website, and obtained a Certificate of
Networthiness as a prerequisite for the white list registration. During
this effort the team did a data call to discover migratable applications
from a set of over 1000 applications and server locations. I installed a
Windows Server 2008 R2 and SQL 2008 server that fed our web site to gather
and collate this information. While working on this team our Project leader
received an NCI certificate of appreciation from the Chairman and Chief
Executive Officer, Mr. Charles K. Narang.
? Oct 2008 - October 2010 - Senior Engineer/Subject Matter Expert on IBM's
Netcool
Working with ESTA/OED engineers I obtained all binaries for Netcool 7.1 &
7.2. Created Virtual servers under VMware in the ESTA lab and the new APC
facility in OK city. Installed and configured the complete Netcool suite.
This was a massive integration project that included:
? Installed, hardened and documented all Red Hat 5.0 servers in both
locations. Created the VMWare .iso images for all servers. Attended 2 week
formal Red Hat 5 training.
? Installed and configured all the Netcool product suite (Failover Object
Servers, SNMP gateway, Syslog probe server, Webtop server, TEC gateway to
existing Tivoli 6.2 Enterprise systems. Wrote the EIP (Engineering
Installation Plan) for all these processes.
? Working with Spectrum engineers installed, configured and documented the
Spectrum/Netcool gateway.
SRA International, Inc., Fairfax, VA & Sierra Vista, AZ; Feb. 2001 to
October 2008. Principal Engineer, Enterprise Systems Management
? Aug 07 - Aug 08: Worked for 1 year as part of a 4 person Tivoli/Network
management group. Installed Tivoli Monitoring 6.2 in the APC. Installed
IBM's DB2 in support of their Tivoli Portal. Worked on the creation of
custom situations (events) in Tivoli 6.1, including writing a Perl program
to automate sendmail to report special anomalies directly to CTNOSC staff
while keeping a time-stamped log of all emails sent.
Worked extensively on the Red Hat 4.6 hardening development in a VMware
environment. Co-wrote the complete hardening document. Ran the security
required STIG's against our developed model and performed required
corrections.
Compressed and ported over the VMware files for our hardened model and
installed these on an ESX server in the ESTAS/OED lab. Created and
configured VMware clones. Acquired all binaries for Netcool 7.1, installed
and configured same in the lab environment. To include; Omnibus 7.1,
Gateways for Remedy and Oracle, SNMP probes for Spectrum and the Tivoli EIF
probe which will become the gateway in the APC for Tivoli events into the
Netcool Object server and on to Remedy for help ticket generation.
Attended formal vendor classes for Tivoli ITM 6.1 and Netcool 7.2
? Aug '06 - Aug 07 Worked as part of a 4 person SRA integration effort
with the BMC Remedy
suite of ITIL compliant tools. To include: AR Server, Problem mgt.,
Incident mgt., Asset mgt.,
Change mgt and Service Level Mgt. Attended several vendor led
technical classes. Installed
and configured all items in the test and production environment.
Wrote several Perl scripts
to integrate disparate data into the CMDB Database. Hardened the
Sol 10 environment and
wrote the main deliverable (EIP - Engineering Installation Plan)
for the Army. Installed
and configured Tomcat Web server for the Remedy mid-tier server.
Installed and integrated
Oracle 10g into the test environment. Created manual backup
solutions for Remedy.
Created test scripts for Remedy integration testing. Basically
covered all the
infrastructure from racking the machines to OS install (Solaris
10), Oracle install, all
products required to produce and document a working remedy 7.01
environment both in
the test lab environment and in the Oklahoma APC.
Attended formal BMC classes in 7.01 administration and
configuration
? Mar 04 - Aug 06 Prime engineer on ESTA/OED Tech Infusion team. Did
the integration work with Mitre involving writing Perl scripts to
integrate spectrum events into Tivoli's TEC. Wrote several TEC rules in
prologue to make Tivoli received events immediately ported to Remedy.
Wrote and created several custom MIBs for Spectrum to render Korean
theatre ATM switch problems 'viewable' in Spectrum. Installed and
configured an SNMP agent on Unix boxes to report out events into
Spectrum, which in turn could report back to remedy.
? Designed and installed a large EMC SAN solution in the DOIM
facility. Installed and
configured the integrated pieces of the EMC management suite.
Continue to maintain and
upgrade this SAN.
? Attended 3 Spectrum training classes and installed and tested
several Spectrum 7.0
systems in CTNOSC and the South TNOSC in FT. Gordon. Wrote the
Spectrum/Tivoli
Perl interface. Created custom alarm events and wrote Perl
scripts to gather system
information and parse that against previous installs to find
changed objects in the final
install.
? Feb 01 - Mar 04 Headed the ESM component of the IFS
(Integrated Financial Systems) project for the IRS.
Specifically: Worked with the SAP developers to design the ESM
component architecture. This included design analysis, build
methodology and a cost/benefit study of competing products.
After the selection process I installed, configured and
supported Tivoli Manager for SAP and Tivoli Work Load Scheduler
in 3 distinct environments for the IFS developers: Lab, pre-
production test and production, to include all design
documentation, all training materials, and the 'as built'
documentation required for every box.
( Conducted the design analysis for a job-scheduling product for
the SAP environment.
( Installed, configured and tested Tivoli's Work Load Scheduler
product and installed the required agents throughout the IRS.
( Created the custom environment (Perl scripts with TEC
rules) to interface TEC to the Help desk (Peregrine's
ServiceCenter). Wrote TEC rules in Prolog to test for end-to-
end functionality and generate appropriate alerts when
necessary.
( Installed, configured & tested complete Tivoli suite in test
and production environments (FMK 3.6 & 3.7 & 4.1, TEC 3.7. DM
3.7, INV 4.1, SD 3.6,ITM 5.1, CM4.2) on UNIX (SunOS, HPUX) &
NT/W2000.
( Wrote UNIX shell scripts to automate the test schedule for
acceptance.
( Created and populated Oracle databases for MQseries
developers.
( Wrote Perl scripts to parse data from MQseries test, and
deposit this into Oracle tables I created.
( Installed and configured Tivoli's manager for Oracle and
Manager for Mqseries.
( Wrote several Perl scripts to automate the collection of
Unix and NT logs.
USinternetworking Annapolis, Md.
Mar 1999 - Dec. 2000
Senior Network Management Engineer
( Designed, engineered & installed several major components of
USi's overall Enterprise Management System. (FMK 3.6, DM 3.6 &
TEC 3.6)
( Installed over 500 remote Managed Nodes & 400 Endpoints (NT & UNIX).
( Developed the integrated suite of monitors for NT & UNIX. Assisted in the
migration from 3.2 to 3.6. Installed and configured the gateways for the
new LCF client.
( Tier 3 support for all Tivoli related issues. Wrote custom monitors in
Perl for Oracle & Web servers.
( Designed, documented and installed NetIQ (an NT OS and application
monitoring program).
( Lead engineer in the integration Distributed monitoring 3.6,of W2000
agents and monitors. In all instances developed the engineering
documentation for all the above.
( Installed and configured Tivoli's Manager for WinNT and W2000.
Configured and tested new TEC rulebases.
( Specified and engineered NetIQ & SystemEDGE to monitor both the NT OS
system and several application packages (IIS, Exchange, NT terminal
server).
( Provided Engineering/Operations support for all E-business and Messaging
(Exchange)clients. This would entail custom script writing (Perl, Unix
shell) for Distributed Monitors to manage the customer's boxes.
( Developed a set of SNMP (SystemEDGE) monitors for NT & Unix boxes. Wrote
a custom configuration file for SNMP to be able to use SystemEDGE for NT
with correlation and aggregation on the desktop.
Unisys Corp.
Oct 97 - Mar 1999
Senior systems analyst on a prime contract with the Alcohol, Tobacco &
Firearms agency in Wash DC.
In this capacity I was instrumental in designing and deploying Tivoli's PC
agent to over 5000 desktops across the US. Wrote several batch and Perl
scripts to both deliver the agent remotely and record that information in a
central log repository. Helped several contract engineers develop the Perl
scripts to track agent deployment and track the success or failure of all
installations. Wrote installation scripts for several packages that used
Tivoli's Software Distribution module to distribute files across firewalls
and WAN links. Wrote Perl scripts to strip out hostname and date
information from daily log reports and paste these into Excel spread
sheets.
Anne Arundel Community College
Feb 97 - Sept 97
SR Novell Network Engineer
Senior Engineer involved in all aspects of a large Novell installation.
Installed and configured all the hardware (Compaq Proliants, IBM/95's,
Cisco 3500 switches) and software (Novell 3.12, 4.0, NT4.0, DG-UX,Win95
WFW). Installed and configured the Spectrum suite of Network management
products. Provided engineering and maintenance services for 1800 end-users
on 26 Novel 3.12 and 4.0 servers, 6 NT boxes and 4 UNIX machines. Taught
several network basics classes to junior engineers. Installed routers,
switches, dial-in boxes and associated software.
Management Technology Inc.
March 1993 to Feb 1997
LAN Engineer/Administrator
Mar 93 - Mar 95
Designed, and installed 125 node network for the EPA in Annapolis, Md.
Installed and configured 6 separate Novell 3.11, 3.12, 4.1 systems.
Implemented new cable system using EIA CAT 5 with Synoptics concentrators
and Cisco routers. Installed fiber optic capabilities in 3 buildings.
Installed and configured all WAN packages (Telnet, TCP/IP over IPX/SPX,
LANworkplace 5.0) and set up IP addresses for Novell and DEC machines. I
migrated 50 users from VAX 8650 environment to the new Novell LAN. Managed
day-to-day operations for 2 years.
Mar 95 to Feb 97
Worked a major upgrade/migration project for MTI as a senior Network
Engineer at George Washington University Hospital Engineered and installed
20 Novell 3.x and 4.x servers and 3 NT 4.0 servers in a diverse environment
of 600+ users. Migrated 300+ users from several 'rogue' LAN's into the
hospital's enterprise-wide solution. Engineered the migration solution with
no downtime for the users. Managed the configuration of users, groups and
printers etc. in Novell's NDS environment.
MCA Engineering
May 1991 - Mar 93
Responsibilities: Designed several LAN's in Annapolis and Baltimore. This
involved the physical layout, network drawings in Visio and a detailed
project plan in Gant chart form. Installed and set-up 3 multi-server
operations in multi-platform environments (UNIX, DEC). Ran customer support
help desk. Built and fixed all manner of IBM PC's and clones. Installed EIA
CAT 3 & 5 cabling systems. Installed several communication closets w/
Synoptics 3000 intelligent hubs.
GTE Corp.
May 1983 - Mar 1991
Responsibilities - Senior engineer and manager of a 10 man remote site in
Germany. Maintained large DEC systems for the military at a NATO site in
Boerfink. This included VAX 8000 series and DEC KL-10's as well as PC's and
SUN workstations. Configured TCP/IP to connect to Milnet and other military
sites. I was responsible for this 24x7 contract. I held a TS/SCI clearance
from 1983 to 1990.
Digital Equipment Corp. and Control Data Corp
Jun 77 - May 83
Installed, configured and repaired mainframes & mini's that no longer exist
and have very little bearing on my current skill set, but were very
interesting to work on. ( 1980 - installed and maintained the fastest
machine at the time the CDC 7600 in the lab at Los Alamos)
Language skills:
Read, write and speak fluent German, conversational capabilities in
Italian, French and Spanish
References available on request.
HARDWARE AND SOFTWARE SKILLS
Unix (HP-UX, DG-UX, SunOS), Red Hat 4.x and 5.x, NT 4.0, W2000 professional
and Advanced Server, Server2008, SQL Server 2008, Cisco 5000 series
routers, Novell 3.2, 4.0, 5.0, BMC Patrol, BMC Contol-M, Tivoli product
suite: Framework, Software Distribution, Enterprise Console, Manager for
MQSeries, Manager for Oracle, Manager for SAP, Work load scheduler
(Maestro). Advanced knowledge of NT 4.0 Server, Solaris 2.x. NetIQ
AppManager, Solar winds, Aprisma (now CA) Spectrum, Oracle 10g, DB2.
CERTIFICATIONS
Tivoli Certified Consultant DM & TEC
IBM Netcool 7.0
Microsoft MCSE NT 4.0
Certified Novell Engineer
ITIL 3.0
SECURITY CLEARENCES
Current: Secret
Have held: TS/SCI from DOD 1983-1988
'Q' clearance DOE 1980 - 1984
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