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Customer Service Manager

Fresno, CA
April 26, 2014

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Terrell Henry

**** *******, *******, ** *****

Cell: 832-***-**** -


I'm a dependable Entry Level CAD Drafting professional with certified experience using AutoCAD, and Sketch-Up

t echnology. I have experience in other fields that may or may not be beneficial to the position.I'm a fast paced

l earner and I strive to improve in all areas needed in order to excel in the position I am placed in. I will give 100

percent in effort every day I clock in.


10 + years in general labor Fast paced learning skills

9 0 wpm Certified Level 1 Drafter

T eam player G reat Communication Skills

Leadership T ime effeceint

Three years of Cash Handling Experience

Great customer service skill

M ulti -tasking

Professional Value Offered

I can ensure quality of drafting using AutoCAD 2010-2013. I will give %110 to show my gratitude and

d esire to excel in the company and in my career.

I a m willing to attend training without pay, to show dedication to excel and learn as well.

I h ave experience in multiple fields working with people, completing my task in orderly manner, and multi -

tasking with minimum supervision. I've been promoted to closing manager at Orielly when I was only 17

due to work efforts, leadership and attendance.

Work Experience

Part Specialist/Dispatch

August 2012 t o February 2013

Leif Johnson Ford - Austin, T X

I pulled parts to be sold. I also dispatched drivers to pick up or drop parts off. I drove a forklift from time to time

and checked in inventory into stock.

Membership Counselor

M ay 2009 t o A pril 2010

24 Hour Fitness - Baytown, T X

Mechanic/Body man

February 2005 t o February 2010

Henry's Paint and Body - Baytown, T x

I did all manual aspects of labor when it came to vehicles. I washed cars there as a child then ended up doing

full auto tune ups and taking dents out of cars and other services I was permitted to do.

Hydro Operator

M ay 2008 t o October 2008

Jindal - Baytown, T X

I c ontrolled different machines moving large 1 -2 ton pipes into a a hydro pressure tester to test for leaks and max

psi. I also grinded off debris on the edge of pipes when needed. I worked 12 hr shifts and some night shifts as

w ell.

Part Specialist

A pril 2007 t o M ay 2008

Orielly Auto Parts - Baytown, T X

I diagnosed simple car issues and sold parts accordingly. I dealt with high volumes of face to face customers and

was the cashier as well. I closed to store and did days end as well.

Education and Training

Associate of Applied Science : CAD, 2 011

Austin Community College - Austin, Texas, United States of America

High School Diploma : 2 008

Robert E. Lee - Baytown, T X

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