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Customer Service Administrative Assistant

United States
April 26, 2014

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My name is Michael Montague, and I would like to submit my name for

consideration for position offered on your website. Let me first state that

my educational background and diverse job history makes me a more than

suitable candidate for this position: I have over 20 years experience in

customer service and over 10 in an office environment. I am a self

motivated, goal oriented individual who can work alone or in a group. My

best assets are my easy going nature and flexibility. Combined with my wide

range of skills and experiences I can guarantee creative and forward

thinking solutions to most any challenge. I can adapt to any environment,

be it fast paced or otherwise.

In conclusion, I offer talent, experience, skill and enthusiasm to most any

situation and welcome any opportunity to showcase these abilities. I look

forward to hearing from you regarding my consideration; I can be reached at


Thanking you in advance,

Michael Montague

Michael Montague

1564 Fitzgerald Dr. Ste 226

Pinole, Ca 94564

Home: 510-***-****

Cell: 760-***-****




Cashier/Customer Service Emeryville, CA 03/12-


Guest coordination and communication. Processing transactions and

assistance in implementation of

projects to promote sales. Procurement and arrangement of

merchandise and equipment. Compilation

and assisting guests with surveys detailing service.

Palm Springs Art Museum

Administrative Assistant/Visitor Services Palm Springs,

CA 01/07 - 05/10

I was the point of contact with the public receiving guests in person for

appointments as well as over the phone. As well as responsible for

membership payment processing, preparing incoming/outgoing mail,

attendance reports and various clerical duties. I also performed similar

duties in the museum property (Along with other staff members) as well as

securing the property at the end of business.

Desert AIDS Project-Security Officer/Office Assistant Palm

Springs, CA 01/09-01/10

I was responsible for compilation and arranging the storage of reports for

the Accounting/HR/Development departments, disbursement and coordination

of ordering supplies for various departments. I supervised several events

for safety and secured the entire facility 5 nights a week; this was a

part time position;

Spa Resort Hotel

Night Auditor/Guest Services Representative Palm

Springs, CA 01/06 - 09/06

My primary duties n this position I created and confirmed reservations,

posted charges and room revenues, credit card authorizations and the

preparation of reports for the incoming day crew. In addition to checking

in and out of guests to the hotel

US Treasury - IRS Oakland,

CA / Palm Springs, CA 08/01- 10/05

Contact Representative - Small Business & Self Employment Division

&Office Automation

I was responsible for the dissemination, education and instruction of

tax regulations and requirements for taxpayers I was responsible for the

creation of an operations manual for reference research and a taxpayer

telephone handbook, trained several new representatives, as I handled over

200 daily telephone inquiries for tax related issues in my primary

function as a contact representative


B.A. Liberal Studies, A.A. History, A.A.

Political Science

Cal. State Hayward 09/94 -06/97 College of Alameda 01/89-06/93


I work well in groups or on my own, possessing over 12 years experience in

customer service and 5 years in administrative office environment. I am

more than confident that I would be a wonderful asset to any organization

Contact this candidate