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Manager Project

Sterling Heights, MI
April 25, 2014

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Hiren Patel

**** ********* **,

Sterling Heights, MI 48310


Production Manager / Supervisor


Experienced Production Manager / Supervisor with highly competitive technical and


team management experience, and in-depth experience of quality engineering statistical

analysis, regulatory compliance, quality improvements, technology and strategic

ISO 9000/9001

planning for start-up companies spanning diverse industries. Well versed in Production

ISO/TS 16949 cost estimation, Prototype jobs, Short/Long run jobs, Lean, 5S, Takt time, Kaizen, and

other quality management methodologies to consistently deliver strong operating and

Repeatability and

financial results. Proven ability to overhaul health, safety, and environmental programs

Reproducibility (R&R)

to reduce overhead costs and improve compliance with ISO standards as well as OSHA

and EPA regulations.

Advance product quality


planning (APQP)

Amtech Electrocircuits – Troy, MI

Production part approval


process (PPAP)

E xperienced Production Manager / Supervisor with strong background in cost

Design of experiment (DOE)

control, problem solving and manufacturing. Proven ability to manage suppliers and

staff for consistent results. Proven ability to resolve QA issues at supplier level.

Statistical process control

Experience includes ISO 9000/9001, ISO/TS 16949, Six Sigma standards, failure

Six sigma modes effects analysis (FMEA) processing, MRP and JIT. Supervising all

regulatory compliance activities and helping to enforce quality assurance policies

Quality improvements

and best practice principals covering the safety, design, production and inspection.

Lean manufacturing

Key Accomplishments:

Capacity planning

• Implemented double verification production part approval process (PPAP) during

Just-in-time (JIT) production receiving parts from vendor to eliminate production down time due to wrong part.

• Centralized the inventory system which led to decrease in retrieval time.

Inventory control • Reduce the inventory cost by more than 30% with proper planning.

• Reduced staff by 25% while maintaining production levels through a redesign of

Cost reduction / containment operations processes and improved training and staff utilization.

• Implemented Just-In-Time (JIT) production methodology to control costs and

Root cause analysis

inventory, resulting in a 20% improvement in efficiency.

• Utilized extensive knowledge and skill of transportation logistics to significantly

5S (Housekeeping)

improve efficiency of deliveries by 35%, effectiveness of manpower by 25%, and

accuracy to 99%.

Corrective action report (CAR)

• Successfully achieved 99% on time delivery and less than 1% RMA rate.

ERP / PLM / MRP • Profitably managed 60% growth in total business during last three years.

• Promoted “Go Green” by converting entire plant into almost paperless facility.

Continuous improvement • Recognized for maintain “Safety” records without any incident in three years.


I feel that my greatest

• Effectively lead, coach, develop and evaluate a large work team of 30+ members to

strengths are firstly my desire

accomplish operational objectives.

to engage positively in all

aspects of plant management. • Projecting/Tracking/Controlling production operation (Prototype, Short run & Long

Secondly my ability to deliver run jobs), manufacturing time, man hours and costs.

operational solutions to • Manage/supervise/final authority of several departments such as warehouse/shipping

complex engineering problems. department, inventory control/material department, procurement department,

Thirdly my strong commitment production/project engineering department, and preventive maintenance manager.

to maintaining quality, • Responsible for monitoring all reports such as Defective Material Report (DMR),

contributing to improvements Time Reporting, Daily Production Report (DPR), Downtime reports, Downtime cost

and supplying an outstanding records, Management reports, Corrective Action Report (CAR), and Accident report.

service to every customer. • Competently utilize Lean Manufacturing, Six Sigma, SPC and related process

improvement techniques to ensure the most cost-effective manufacturing process.

• Lead project manager in leading and completing DCCF (Design Control Compliance

Hiren M. Patel Form), validation procedures, ECN (Engineering Change Notice), DOE (Design of

Experiment), PBOM (Product Bill of Materials), FactBooks, DHF (Design History

Files), Safety Policies, Statistical Analysis, and Product Development Strategy.

• Responsible for editing and updating any production related instruction /documents

immediately if there is any necessary changes made during production process.


• Strong hands on experience with CNC programming, SMT Layout creation, 2D/3D

AOI programming, and Reflow recipe creation etc.,

Decision making

• Manage/ Supervise Non-conforming area (Assembled boards / Material) and initiate

root cause analysis by using technique of 5-Why.

Attention to detail

• Monitor all operational activities on Aras (ERP / PLM / MRP)

• Responsible for advance product quality planning (APQP) of build to order (BTO)



• Manage multiple priorities and projects to meet daily production targets while

Excellent planner

consistently reducing downtime.

• Act as a trusted advisor to president of company to follow the company’s vision /

Team motivator

mission and provide status of projects.

• Analyse any source of problem that may affect the quality, efficiency and losses. Take

Problem solving

corrective action to fix the issue right away and implement preventive action to

eliminate repetitive occurrence in future.


• Initiate Corrective Action Report (CAR) right after receiving formal complaints from


Good IT knowledge • Responsible for providing training to each employees on production machines,

computer applications, ESD, Aras (ERP/PLM/MRP) etc.,

Natural leadership skills • Implemented Just-In-Time (JIT) production methodology to control costs and inventory.

• Generate/follow up/implement daily/weekly/monthly production schedule.

Communication • Organising work load, allocating tasks, tasking team on a daily basis.

• Actively identified problem solving opportunities with employees and assisted them

High performance through the stages of continuous process improvement, from data gathering,

measurement, analysis, geometric dimensions and tolerance, monitoring and


• Identify/Diagnose/Resolve operational, manufacturing and maintenance problems

within given deadlines.



MS Word/Excel/Access

MS Outlook / PowerPoint P roven ability to train, lead, motivate and build successful teams.

Understand all legal, regulatory, information security and compliance requirements.

MS SharePoint / Visio Achieving targets in a dynamic and complex business environment.

Disciplined approach & strong/effective communicator at all levels.

MS SQL Able to manage available resource to maximise productivity and efficiency.

P ossessing a responsible attitude and also calm under pressure.

SQL server databases



Visual Studio

P.E.S Institute of Technology, Bangalore, Karnataka, India

Adobe Photoshop / Audition

D .Sc. in Computer Science & Engineering (May 2000)



IM / WebEx / Spark

C, C++, JAVA, Eclipse C++ & JAVA (Netvision Technologies, India)

C & Unix (Wave-Technology Education Centre, India)

Windows 8/7/VISTA/XP PC Hardware & Novell Network (Rooman Computers Education Centre, India)

Microsoft Windows NT (Rooman Computers Education Centre, India)

UNIX / Linux

Internet Explorer / Opera


Firefox / Chrome / Safari

Application: Parts & Vendors, Aras (ERP / PLM / MRP), OpenERP, Open Bravo,

UniSoft (CAD translation + PC Board viewer), Unisoft Cells, CircuitCam, Koh Young,

iOS / Android OS

BarTender, TeamViewer, Mindtouch (DekiWeki)


Production Machines: Mydata - MY9, MY12, MY100, DEK249, DEK265, ACE K.I.S.S

102 (Selective Solder), Yes Tech (2D), Kohyoung (3D), 3D realtime X-RAY Inspection,

CNC Programming

Contact System (CS-400), Vapor phase reflow, Convection reflow, Washer.

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