Human Resources Manager

Jennifer E. Jennings

**** ****** ***** ***** ( RALEIGH, NC 27604 ( 919-***-**** (

***********@*****.***

senior Technical recruiter

PROFESSIONAL SUMMARY

. Full life-cycle recruiting of all levels of staff and departments

in: Information Technology Engineering, Clinical, Healthcare and

Administration.

. Seasoned recruiter for high volume, hard-to-fill and niche market

positions familiarity with Talentbin, Stackoverlfow, and Github

. Identified 90% - 100% match candidates, reducing cost per hire to

$3k - $5k

. Recruitment of entire teams and departments, increasing

productivity and reducing turnover by 35%

. Effective partner with HR and Management to establish and maintain

hiring processes and metrics

. Team with hiring managers to develop job descriptions and effective

marketing strategies

. Continued success in direct sourcing, networking, referrals,

Internet, job boards and job fairs

. Developed behavioral interviewing questions to improve retention

and reduce turnover

. Create and implement staffing department policies and procedures,

including work force planning

. Managed relocation, visas, background checks, drug screening, EEO

and terminations

. Management of contract, contingency and retained search agencies,

including fee negotiation

. Compensation analysis and negotiation for both employees and

consulting staff

Professional Experience

TEMPORARY SOLUTIONS AGENCY-DEPARTMENT OF EMPLOYMENT SERVICES, RALEIGH, NC

Employment Consultant (March 2013 to March 2014)

. Recruiting and staffing administration, technical, procurement

positions

. Analyzing and tracking the progress of application processes across

the organization

. Managing and identifying trends in regional and national cultivation

data and analyzing outcomes to adjust strategic plans

. Updating and managing data accuracy in the applicant management

database

. Developing and executing strategies and initiatives to build a diverse

talent pipeline for current and future vacancies

. Creating and utilizing resources for reviewing staff applications to

determine which candidates to move forward in the application process

. Conduct interviews and exploratory conversations to understand and

assess candidates' skills, knowledge and motivations

temporary solutions agency-department of public safety, raleigh, nc

Recruiting/HR Consultant (August 2012 to December 2012)

. Managed the full life cycle recruitment for the complete agency,

recruiting administrative, safety, environmental, correctional

officer and engineer positions

. Identify and develop training solutions that are related to and

support the business strategy.

. Design, develop and facilitate training programs to improve staff

performance.

. Develops training support tools such as computer based training and

power point presentations.

. Provide sales training, agency management training and various

training courses.

. Recruiting (job fairs, online, field work).

. Field Investigations.

. Interviewing, hiring and employee terminations.

. Verifying mileage reimbursement and payroll for new hires.

. Completing new hire HR paperwork (I-9, W-4, background

authorization, employee handbook, Medical Insurance, Life

Insurance, Dental, Vision etc)

ADMINISTRATIVE OFFICE OF THE COURTS, RALEIGH, NC

Human Resources Specialist (January 2007 to July 2012)

Recruiting and Staffing assisting the technical services division and other

administration offices, guiding the divisions and management of a full

spectrum of HR operations, systems and programs. Worked with senior

management to create HR policies and procedures; recruit employees; create

group benefits databases; and develop orientation, training and incentive

programs. Manage leave-of-absence programs and personnel records;

administer benefits enrollment and programs; administer HR budget; and

handle HR generalist workplace issues.

Key Results:

. Played a key role in ensuring the successful recruitment and

administration for Judicial offices. Structured and implemented programs

and policies in the areas of training, compensation structures, benefits

packages, incentives and new-employee orientation

. Fostered a teamwork/open-door environment conducive to positive dialogue

across the organization. Personal efforts were cited as the driving force

behind branch's employee-retention rate of 89% within an industry where

high turnover is the norm

. Negotiated approximately 50 salary offers and dozens of benefit packages

annually at both the exempt and non-exempt level

. Brought workers' compensation program into full compliance. Instituted

preferred providers list and trained managers and associates on procedures

to follow in case of injury

. Reduced benefits costs by 15% annually through meticulous recordkeeping

and ensuring that company did not pay for benefits for which employees were

ineligible

. Wrote employee manual covering issues including disciplinary procedures,

code of conduct, FMLA policy and benefits information

. Introduced company's first formal performance review program, creating a

flexible and well-received tool that was later adopted company-wide

. Revised job descriptions across all levels and 50+ categories. "Shadowed"

and interviewed employees to construct an accurate picture of the duties

and skills required for each position

Professional Experience (continued)

SUMPLEMENTAL HEALTHCARE, RALEIGH, NC

Recruiting Manager (January 2004 to June 2007)

Managed a full life cycle recruiting, training, supervising, business

development, and negotiation of

contracts with the Allied Health Care and Clinical and Pre-Clinical

staffing division.

Key Results:

. Managed the recruitment of physical therapist, assistants, occupational

therapist and clinical research professionals.

. Manager for Allied staff of 10 associates; Include quarterly evaluations

for pay increases, processing payroll checks, Housing Reimbursements, and

inquiries, benefits administration, and travel arrangements.

. Screened, interviewed and staffed for open positions with clients

throughout the North Carolina region.

. Responsible for the compliancy on all the consultants that I have placed

and maintaining schedules and weekly payroll responsibilities.

. Trained healthcare employees on in house payroll systems, benefit

structure plans, and compliance regulations (FDA).

. Responsible for cold calling and skills marketing candidates and

acquiring new clients.

QUALEX a KODAK COMPANY, DURHAM, NC

Human Resources Generalist (April 2000- December 2003)

Responsible for recruiting and staffing field staff, help desk analyst,

administrators, manufacturing professionals. Hiring candidates in

compliance with company policies and state/federal regulations, experience,

and EEO standards. Responsible for verification of degrees, reference

checks and drug and background checks

Key Results:

. Sourcing manufacturing, IT-technical engineers, and field service

technicians for varies locations through-out US

. Administers and edits employee benefits and claims and reconciles

benefit statements

. Resolves problems or questions concerning employee relations and HR-

related investigations

. Provides FMLA administration and tracking of leave time

. Provides recruitment duties: Sourcing candidates, pre-screens, manager

interview coordination on a national scale, conducts reference,

background checks, coordinates pre-employment testing, drafts job

offer letters and withdrawals, and conducts new hire orientation

. Completes extensive data entry into HRIS system

. Processes terminations, unemployment claims, disability claims, and

workers' compensation

. Administers FMLA, FLSA, ADA, and EEO, OFCCP, and employment law

policies and programs

POWERWARE CORPORATION, RALEIGH, NC

Human Resources Specialist (February 1998 to March 2000)

. Partnered with managers on all aspects of employee relations issues

. Served as the point-of-contact for employees concerning HR-related

questions and issues

. Assisted with the roll out, ongoing buy-in, and training of company

initiatives, such as performance management, recruiting, benefits,

HR policies and procedures

. Assisted and advised management and associates during

organizational changes

. Aided in the "on boarding" of new managers by introducing them to

HR-related aspects of the company

. Ensured legal compliance with mandated federal, state and local

employment laws and regulations

EDUCATION:

University of Phoenix - RALEIGH, NC

Master of Business Administration, (2006)

NORTH CAROLINA WESLEYAN COLLEGE- ROCKY MOUNT, NC

Bachelors in Science B.S. in Business Administration, (2004)

CERTIFICATIONS:

. Equal Employment/Employment Law Certificate, (2007)

. Unlawful Workplace Sexual Harassment, (2008)

. Managing African American Males- In the Workplace,( 2009)

. Managing Difficult Employees and Situations, (2010)

. Recruiting and Selection certificate, (2009)

. Recruiting and Retention certificate, (2010)

. SAP (HRIS), Certified (2008)

Of Note

PROFESSIONAL DEVELOPMENT:

. Completed ongoing training in the areas of recruiting and staffing

logistics, organizational development, employee relations and

wellness and health prevention programs.

AFFILIATIONS:

. Recruiting Network Association

. StaffingForce

. Linkedin.com

. SHRM

COMPUTER SKILLS:

. Microsoft Office 2007 (Excel, MS Word, Powerpoint), Windows

95/98/ME/XP, Lotus Notes, Several Sourcing and Research Specific

Software, NC GOV e-Recruit, and SAP-BEACON.

APPLICANT TRACKING SOFTWARE/SOURCING TOOLS:

. Jobvite

. Linkedin

. Brassring

. Peoplesoft

. Peopleclick 8.4

. SAP eRecruit

. Taleo

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