Manager Project

CAROL SIECK

* ***** *** ********** ****** Glen Ellyn, Illinois 60137

630-***-**** *******@***.*** http://www.linkedin.com/in/carolsieck

SUMMARY

A dedicated and highly skilled healthcare executive with extensive

experience in quality metrics, clinical benchmarking, accreditation,

risk, patient safety, rapid cycle improvement, data analysis,

pharmaceuticals, and regulatory initiatives in multiple healthcare

provider systems settings. Adept at performance improvement metrics

and approaches to improve compliance within groups and systems.

Implements innovative approaches to solve long-standing quality

performance issues and builds relationships within organizations to

support best outcomes for patients.

EXPERIENCE

WALGREENS CORPORATE OFFICE Deerfield, Illinois

Manager, Guideline Development and Literature Review 2011-2014

. Established business case to develop virtual clinical research library

to support corporate office, clinics, home services and pharmacies

nationally at point of care built from surveys and pilot tests of

retail pharmacists.

. Designed standard operating procedures to support an academic approach

to frameworks and research requests serving corporate office and

retail sites, including pharmacy, specialty pharmacy, home-infusion

care, and retail clinics.

. Integrated best scientific evidence, best practices, peer review

literature, federal regulations, patient safety standards and

accreditation into research deliverables.

RESURRECTION MEDICAL CENTER Chicago, Illinois

Director, Performance Excellence 2009-2010

. Increased core measure scores by 30% within 12 months by initiating

concurrent data collection; identifying nurse manager, physician, and

pharmacy champions; initiating individual physician feedback letters;

and sharing monthly results with all levels of staff.

. Prepared hospital for successful HFAP re-accreditation with design of

web-based accreditation-monitoring tool for audit and feedback and

pocket reminder tools.

. Achieved full staffing of quality, patient safety, and infection

control for quality department.

. Served as patient safety officer leading efforts in clinical surveys

and root-cause analysis process.

. Staffed four hospital quality and patient safety committees.

UNIVERSITY HEALTHSYSTEM CONSORTIUM Oak Brook, Illinois

Project Manager 2008-2009

. Developed obstetric rapid cycle improvement benchmarking project for

30 academic medical centers nationally, comparing clinical processes

to evidence-based clinical standards.

. Implemented Commit to Action for pneumonia for 12 academic medical

centers nationally, based on JCAHO core measures.

AMERICAN ACADEMY OF DERMATOLOGY ASSOCIATION Schaumburg, Illinois

Senior Manager 2001-2008

. Authored three regulatory manuals on the Clinical Laboratory

Improvement Amendments (CLIA) and OSHA standards

. Managed research team developing clinical guidelines, policy

statements, regulatory manuals, and media communication.

. Developed set of melanoma evidence-based measures for the Physicians

Quality Reporting System (PQRS) which was accepted by the Centers for

Medicare and Medicaid Services (CMS) for physician payment and

detailed the process in a published article for a peer-reviewed

journal.

. Improved responsiveness to emerging scientific evidence integrated

into clinical guidelines, policies, and marketing messages.

ADDITIONAL EXPERIENCE

AMERICAN ACADEMY OF PEDIATRICS, Elk Grove Village, Illinois, Manager,

Continuing Medical Education.

NEONATAL & PEDIATRIC SERVICES, S.C., Oak Brook, Illinois, Director Clinical

Services.

CHRIST HOSPITAL & MEDICAL CENTER, Oak Lawn, Illinois, Nurse Manager

Pediatrics.

CENTRAL DUPAGE HOSPITAL, Winfield, Illinois, Nurse Manager, Clinical Nurse

Specialist, Pediatrics.

LOYOLA UNIVERSITY MEDICAL CENTER, Maywood, Illinois, Staff Nurse Oncology,

PICU, Trauma ICU/Burns.

EDUCATION

LOYOLA UNIVERSITY OF CHICAGO, Chicago, Illinois

Ph.D., Executive Leadership, Health Outcomes Research, anticipated

completion in 2015

LOYOLA UNIVERSITY OF CHICAGO, Chicago, Illinois

M.S., Nursing, 1985

UNIVERSITY OF ILLINOIS MEDICAL CENTER, Chicago, Illinois

B.S., Nursing, 1977

PUBLICATIONS

Developing Melanoma Physician Performance Measures

Contributing Author, JAAD, August, 2008

Melanoma-Physician Performance Measurement Set

Contributing Author, AMA Physician Consortium for Performance Improvement

"Guidelines of Care for Acne Vulgaris"

Journal of American Academy of Dermatology (JAAD)

Contributing Author, American Academy of Dermatology

Clinical Laboratory Improvement Amendments Manual

Editor/Author-American Academy of Dermatology

Bloodborne Pathogen Manual: Exposure Control Plan

Contributing Author, American Academy of Dermatology

OSHA Manual: Hazard Communication Plan

Contributing Author, American Academy of Dermatology

"Guideline of Care for Atopic Dermatitis"

Contributing Author, American Academy of Dermatology

"CLIA Quick Facts Sheet"

Author, American Academy of Dermatology

"Appropriateness of Genital Exams for Adolescent Patients"

Author, AAP Ambulatory Care Quality Improvement Program (ACQIP)

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