Manager Quality Assurance

RENE’ RUIZ

*** ******** ***** ****: 732-***-****

Morganville, New Jersey 07751 Email: **********@*****.***

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CAREER OBJECTIVE: To obtain a position as Operation Manager/Supervisor and to effectively utilize my

knowledge, skills and experience as well as the opportunity for professional growth and advancement.

SKILLS:

• Excellent oral and written communication skills;

• Strong time management planning and organizational skills;

• Strong written and verbal communication skills to teach, explain, mentor and motivate in-house personnel.

• Windows 98, Office 2000 Professional, ME, XP, Word and Excel, Pitney Bowes System, Fed-Ex Power-

Ship, and UPS Multi-Ship, Power Point, PKMS, Nasser / AS 400 / Crystal / Polaris.

• ORACLE and Data Warehouse Management System

• TM1, Essmenu Productions and Paycheck Time and Labor Programs

• Experience with RF guns and PKMS system maintaining

• Monitoring inventory freight, inbound domestic and over seas carriers

• Working with United Way to maintain a good public relationship inside and outside the company

CERTIFICATIONS:

• Certified Forklift driver (Stand-Up, Sit-Down, Turret, Cherry Picker, Pacer and Pallet Jack).

• Certified North Full Face Respirator.

• State Security Certified Professional.

• Multiple Black Belt Martial Arts Self Defense Instructor.

• CPR and AED certified

October 2013 INTERNATIONAL FOODSOURCE LLC, Dover, New Jersey

to Present: Operations Manager

Responsibilities:

• Manage and develop the Production Team to optimize productivity and promote growth

• Managing Staff Training Issues; Motivational Leader for Team Members; Display leadership and vision in

managing staff and major projects

• Planning, designing and operating production systems and subsystems

• Regular meetings with Executive Director

• Evaluate the employee performance

• High comfort level working in a diverse environment

• Ensure adequate staffing, equipment and space utilization to fulfill production goals during peak holiday

weeks and off-peak periods

• Detail oriented and ability to examine each situation from different prospective

• Close working relationship with Quality Assurance Department to ensure that all protocols are followed to

insure highest satisfaction/quality for customers

• Close working relationship with Warehouse Management Systems Team (WMS) in order to stay current and

manage the operation and training of the WMS

• Develop, implement and facilitate processes to focus on increase in production, improve efficiency, accurate

inventory management, improve quality, accuracy and on-time delivery

• Plan resources (both equipment and staff) to meet growth requirements and seasonality constraints based on

corporate strategic plan

• Establish annual departmental operating budget and track/control spending

• Maintain environmental, safety and other regulatory compliance

• Work with personnel to continuously improve policy, procedures, practices and training

December 2012 to KENCO GROUP, Robbinsville New Jersey

October 2013: Operations Manager

Responsibilities:

• Implementing safety procedures

• Managing staff training issues

• Project management and establishing objectives

• Process of planning, designing and operating production systems and subsystems

• Quality assurance

• Materials management and inventory control, scheduling, and maintenance planning

• Regular meetings with Executive Director

• Supervise and coach office manager on a weekly basis

• Contribute to short and long-term organizational planning and strategy

• Demonstrated leadership and vision in managing staff groups and major projects or initiatives

• Excellent interpersonal skills and a collaborative management style

• A demonstrated commitment to high professional ethical standards and a diverse workplace

• Ability to challenge and debate issues of importance to the organization.

• Ability to look at situations from several points of view

• Persuasive with details and facts

• Delegate responsibilities effectively

• Evaluating the employee performance

December 2011 to PROFLOWERS, Cranbury, New Jersey

December 2012: Associate Operations Manager

Responsibilities:

• Managed production, quality, personnel and facility issues for the Distribution Center

• Ensure adequate staffing, equipment and space to fulfill production goals

• Developed detailed facility operations plans and schedules for peak periods based on high-level parameters

provided by upper management.

• Managed and developed the Production Team to optimize productivity and promote growth.

• Work with Quality Assurance department to ensure that all protocols are followed

• Managed operation and training of the Work with Warehouse Management Systems Team (WMS)

• Developed, implemented and facilitated processes that focus on achieving measurable improvements to

production efficiency, inventory management, quality, fulfillment accuracy and on-time delivery.

• Plan resources (both equipment and staff) to meet growth requirements and seasonality constraints based on

corporate strategic plan.

• Established annual departmental operating budgets and track/control spending

• Maintained environmental, safety and other regulatory compliance.

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• Worked with personnel to continuously improve policy, procedures, practices and training.

December 2010 - HARTZ, Jersey City, New Jersey

2011 Operations Supervisor

Responsibilities:

• Executed new approaches/procedures to obtain continual improvements in the efficiency and effectiveness

• Supervised shipping/receiving, department activities, managed interruptions and attend to details to complete

tasks within deadlines

• Identified orders with potential inventory shorts 24-48 hours ahead of scheduled shipping

• Assured prompt, accurate and systematic handling of orders; ordering supplies; maintaining inventory levels

and submitting new order request

• Keyed and created product codes/category for products in inventory software

• Monitored inventory freight, inbound domestic and overseas carriers

• Confirmed orders are processed and shipped according to requested delivery date

• Processed shipping logs to ensure timely confirmation and validation of shipment of previous days orders

• Track and trace shipments; oversee shipping and receiving functions as applicable

• Maintained a positive work environment and work force

• Processed reports and implementing daily work load, running and evaluating productivity for employees and

department

• Coordinated resources to achieve specified targets for productivity, quality, and employee performance

review, violations and safety reports; work closely with HR to coordinate adequate staffing requirements

• Trained leads for operational and customer needs

• Worked with employment and temp agencies, troubleshoot, project and forecast new workload process

• Utilized resources to educate self and others about product uses and characteristics

• Recognized and seek opportunities for continuous learning to gain new understandings, skills and knowledge

PARTY RENTAL LTD., Teterboro, New Jersey

May 2008 –

Operations Supervisor

December 2010

April 2007 - May 2008 PETCO DISTRIBUTION, Cranberry, New Jersey

Main Supervisor

April 2006 - April 2007 HUGHES ENTERPRISES, Trenton New Jersey

Warehouse Manager

May 2004 - April 2006 UPS-SCS, Cranberry, New Jersey

Operation’s Supervisor

EDUCATION: PSTN Security Program and Hazmat

High School Diploma, Perth Amboy, New Jersey

OTHER SKILLS: Bilingual in English and Spanish

PERSONAL

INTERESTS: Literature, physical fitness and martial arts,

REFERENCES: Available upon request

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