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Customer Service Medical Assistant

Location:
North Fort Myers, FL
Posted:
April 28, 2014

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Resume:

INDJERA JULMISSE

acdv5o@r.postjobfree.com

**** ***** **** #***

FORT MYERS, FLORIDA 33916

954-***-****

. OBJECTIVE: seeking long term employment in an organization where I can

grow professionally and further enhance my skills.

Career Summary /Skills/Achievements

. Over two years of experience as a Customer Services Agent/Technical

Support

. Over three years of experience as a Home Health Aide

. Multi-physician medical practice experience as well as JACHO

knowledgeable

. OSHA, HIPPA, and CPR Certified as well as ability to type 75 WPM

. Knowledgeable on Patient Care Technician policies and procedures

. Experienced in providing quality patient care (i.e. reviewing medical

files, drawing blood, performing injections, recording patient vitals)

. Proficient in performing administrative duties (i.e. bookkeeping and

patient scheduling)

. Computer Skills- Windows 2000 & Windows XP (i.e. Microsoft Vision, Excel,

Word, PowerPoint)

. Bilingual CREOLE

Education

Certified Phlebotomy Technician (CPT) Certificate- Southwestern Vocational

Training - 04/2014

Certificates: CPR, Medical Error Prevention, Blood Borne Pathogen, HIV,

Alzheimer's, Domestic V

Medical Assistant (CMA) Certificate-Everest University- Orlando, FL - 2009

Courses: Phlebotomy Tech (RPT)

Medical Assistant Internship -Children Medical Services- Orlando, FL - 2009

High School Diploma-World Wide Academy- Miami, FL - 2008

Work Experience

Front Desk Agent/Clerk - 01/2014- Present

Red Roof Inn- Fort Myers, FL

. Check guest in/out, greet guest, filling, make reservations, answering

phone,

. Keep place nice and tidy, prepare breakfast,

Customer service/Dispatch agent 01/2013-08/2013

Lynx services- Fort Myers, FL

. Assisted customers with question, verified insurance, connected customer

with glass shop

. Greeted customers, assisted customers with shop choice, handling various

issues, call main office for verification.

Home Health Aide 01/2010-09/2012

Visiting Nursing Associate (Agency) - West Palm Beach, FL

. Communicated effectively with all patients, take patient bath/dress, feed

patient, take to doctors office, assist with ADL, assist with medication

. Responsible for reporting and documenting patient status/services

Front Desk Agent /Clerk 06/2009-01/2010

Best Health Care of Collier (Chiropractor/Medical Office) - Fort Myers, FL

. Efficient handles all administrative duties (i.e. answering phones,

scheduling appointments)

. Responsible for maintaining medical records, patient processing, billing,

and bookkeeping

. Call patients to verify appointment, schedule patients for MRI, kept

place nice and tidy

REFERENCE

MS. Carrie

Cape Coral Fl

Phlebotomy Instructor for over 30years

Southwestern Vocational Training

239-***-****

She did my phlebotomy class. She was in the business for over 30years. Know

all almost all the doctors and have worked for varies company.

LEA B.

Fort Myers

Work as a Front Desk

Holiday Inn

(786)-231- 9941

Known her for over 10years.we went to school together and were also a co-

worker.

ROSELAND BORNELUS

Fort Myers

A Cna

Nursing Home

239-***-****

This person been a friend for 10years.she knows me and my family well.



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