Customer Service Medical Assistant
Resume:
INDJERA JULMISSE
************@*****.***
FORT MYERS, FLORIDA 33916
. OBJECTIVE: seeking long term employment in an organization where I can
grow professionally and further enhance my skills.
Career Summary /Skills/Achievements
. Over two years of experience as a Customer Services Agent/Technical
Support
. Over three years of experience as a Home Health Aide
. Multi-physician medical practice experience as well as JACHO
knowledgeable
. OSHA, HIPPA, and CPR Certified as well as ability to type 75 WPM
. Knowledgeable on Patient Care Technician policies and procedures
. Experienced in providing quality patient care (i.e. reviewing medical
files, drawing blood, performing injections, recording patient vitals)
. Proficient in performing administrative duties (i.e. bookkeeping and
patient scheduling)
. Computer Skills- Windows 2000 & Windows XP (i.e. Microsoft Vision, Excel,
Word, PowerPoint)
. Bilingual CREOLE
Education
Certified Phlebotomy Technician (CPT) Certificate- Southwestern Vocational
Training - 04/2014
Certificates: CPR, Medical Error Prevention, Blood Borne Pathogen, HIV,
Alzheimer's, Domestic V
Medical Assistant (CMA) Certificate-Everest University- Orlando, FL - 2009
Courses: Phlebotomy Tech (RPT)
Medical Assistant Internship -Children Medical Services- Orlando, FL - 2009
High School Diploma-World Wide Academy- Miami, FL - 2008
Work Experience
Front Desk Agent/Clerk - 01/2014- Present
Red Roof Inn- Fort Myers, FL
. Check guest in/out, greet guest, filling, make reservations, answering
phone,
. Keep place nice and tidy, prepare breakfast,
Customer service/Dispatch agent 01/2013-08/2013
Lynx services- Fort Myers, FL
. Assisted customers with question, verified insurance, connected customer
with glass shop
. Greeted customers, assisted customers with shop choice, handling various
issues, call main office for verification.
Home Health Aide 01/2010-09/2012
Visiting Nursing Associate (Agency) - West Palm Beach, FL
. Communicated effectively with all patients, take patient bath/dress, feed
patient, take to doctors office, assist with ADL, assist with medication
. Responsible for reporting and documenting patient status/services
Front Desk Agent /Clerk 06/2009-01/2010
Best Health Care of Collier (Chiropractor/Medical Office) - Fort Myers, FL
. Efficient handles all administrative duties (i.e. answering phones,
scheduling appointments)
. Responsible for maintaining medical records, patient processing, billing,
and bookkeeping
. Call patients to verify appointment, schedule patients for MRI, kept
place nice and tidy
REFERENCE
MS. Carrie
Cape Coral Fl
Phlebotomy Instructor for over 30years
Southwestern Vocational Training
She did my phlebotomy class. She was in the business for over 30years. Know
all almost all the doctors and have worked for varies company.
LEA B.
Fort Myers
Work as a Front Desk
Holiday Inn
(786)-231- 9941
Known her for over 10years.we went to school together and were also a co-
worker.
ROSELAND BORNELUS
Fort Myers
A Cna
Nursing Home
This person been a friend for 10years.she knows me and my family well.
Contact this candidate