Customer Service Administrative Assistant

Lee Hawkins Greer

**** ****** ****** **** *****, TX 76114

*********@*******.*** 469-***-****

Currently I have just moved to Texas from Tennessee. Prior to my move I was working with

Express Employment at a temp assignment at Interstate Packaging as an HR Assistant. I have

worked with Office Team in Plano since my arrival.

Key Skills

Office Skills: New Hire Orientations Spreadsheets/Reports Front Desk Reception

Records Management Event Management Executive Support

Database Support Calendaring Travel Coordination

Computer MS Word MS Outlook

Skills: MS Excel Lotus Notes

MS PowerPoint Various position related software

Experience

Community Health Systems Franklin, TN April 2006 – April 2011

Senior Administrative Assistant March 2010 to April 2011

• Managed VP calendar

• Composed and typed routine correspondence

• Answered and screened VP calls as necessary

• Arranged conference calls

• Arranged and coordinated travel schedules

• Ordered PCs, imaging of PCs, requested entry badges where needed, submitted NURFs and

Corporate Security Request as well as other forms as needed for new hires

• Created CERS and QQFs as needed

• Reviewed Expense Reports as received

• Assisted with preparing reports needed for various Management meetings

Division IV Administrative Assistant April 2006 to March 2010

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and reports) as

the assistant to Division IV staff as well as hospital CFOs in Division IV. Coordinated travel

arrangements, maintained database and ensured the delivery of premium reports for Division

review.

Highlights:

• Communicated effectively with multiple departments to plan meetings and prepare reports for

new facilities. Established strong relationships to gain support and effectively achieve results.

Entrusted to manage office in the senior administrative assistant’s absence. Provided timely,

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courteous and knowledgeable response to information requests; screened and transferred

calls; and prepared reports for Division President Mr. Hussey to present to Mr. Smith, CEO.

Wade & Egbert Insurance Agency Nashville, TN

Receptionist / Office Coordinator June 2001 – March 2006

• Prepared correspondence for president and vice president

• Provided excellent Customer Service

• Maintained office equipment and supplies

• Received & completed special projects

• Scheduled appointments and vendors

• Prepared and processed bulk mailing projects

• Various administrative duties

HCA Physician Services Brentwood, TN

Buyer 1997 – 2001

Provided training for new providers & their staff

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Maintained Excel spreadsheet on physicians DEA and Medical Licenses

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Received invoices and posted payments

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Liaison for clinics and vendors

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Provided excellent Customer Service

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