Sales Customer Service
Resume:
Florida V. Monreal
Blk * Lot ** St. Rose Village III, San Antonio Biñan Laguna
Contact No. 091*-*******/091********
Email: *******@*****.***
Career Objective: To obtain a challenging position and active involvement in a
progressive organization offering the opportunity to fully utilize my knowledge and
skills.
EMPLOYMENT HISTORY
*Store Coordinator /Supervisor
Alterations Plus General Trading & Services, Inc.
May 20, 2006 – February 6, 2007
Work Description
Responsible in the over-all supervision of the store and the store personnel itself.
Responsible to give ultimate customer service to the customers, including
customers complaints, inquiries, etc.
Responsible in handling daily cash income of the store (to be deposited in the
bank daily)
Responsible in achieving the target quota of the store daily as well as the store
personnel itself.
Supervises daily expenses incurred in the store such as buying of production
materials, cleaning materials, transportation allowance, etc.
Responsible in the handling and replenishment of store’s petty cash fund and
change fund.
Other duties and responsibilities that arises from time to time.
* Human Resource and Administrative Assistant
Lucille J. Carlos Garments, Inc.
November 24, 2005 – May 19, 2006
Work Description
Responsible in communication with applicants regarding application status and
scheduling of interviews.
Coordinates with manpower agencies with manpower needs in case of exigency
for personnel or whenever necessary.
Administers pre-employment examinations and interpretation of results.
Ensures that all qualified candidates complied with the pre-employment
requirements as listed in the employment checklist.
Keeps and updates employees 201 files.
Computation and timely submission of attendance and overtime in preparation for
the payroll.
Monthly submission of Attendance and Tardiness reports.
Monitoring of vacation and sick leave credits.
Facilitates application of pertinent documents such as TIN, SSS, Philhealth, Pag-
ibig of new employees and those for renewal.
Regular issuance of diciplinary memos for habitual tardiness, AWOL offenses and
other company violations.
Monthly submission of manpower data and status time to time updating of
manpower movement.
Assist the HRAD Manager in planning and conducting of different company
events.
Receives and acknowledges request for office supplies, cleaning materials,
medicines, plastics, and other office necessities.
Prepares and process Purchasing orders for request of office supplies, office
materials, furnitures and fixtures, etc.
Maintains safekeeping and orderliness of all items stocked in the stockroom.
Supervises and monitor janitors and messengers in the daily execution of their
given task.
* Sales Assistant
Lucille J. Carlos Garments, Inc.
July 18, 2005 – November 23, 2005
Work Description
Receives orders and facilitates orders from the students of International School of
Manila(ISM), British School of Manila (BSM), and Faith Academy of the
Philippines.
Receives and remit payments/collections from the customers.
Performs regular stock inventory on a weekly basis.
Coordinates new orders and stock position on a regular basis or as maybe
required.
Prepares sales report.
Ensures the cleanliness and orderliness of the work area.
Performs other sales function which maybe assigned from time to time.
* Sales Coordinator
Zuiko Philippines, Inc.
January 21 – March 15 2005
Work Description
Coordinates/receiving of all incoming calls and inquiries from the customers.]
Do PO to Suppliers.
Do Quotation to customers.
Do invoices and delivery receipt.
Do payable vouchers.
Updating of Sales Invoice to Sales Ledger and Aging of Accounts Receivables.
Updating of OR to Collection Report.
Updating of Payables Report monthly.
Summarizing of vouchers to disbursement.
Maintaining of Petty Cash Fund, Cheques for release, Customers and Suppliers
files, PO and Quotations files.
Checking and updating of Customers and Suppliers Delivery status.
Follow-up collections weekly.
Other duties that are given from time to time.
* Accounting Staff
Empire East Land Holdings, Inc.
January 22, 1996 – July 15, 1997
* Invoicing Clerk
Automatic Centre
January – April 1995
* Clerk/Encoder (Reliever)
San Miguel Corporation
July – August 1994
EDUCATION
Bachelor of Science in Business Administration major in Computer Science
Central Colleges of the Philippines
52 Aurora Blvd. Quezon City
PERSONAL INFORMATION
Current Address: Blk 4 Lot 17 Saint Rose Village 3, San Antonio, Biñan Laguna
Date of Birth: June 2, 1971
Civil Status: Married
*Reference available upon request
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