Customer Service Manager

Gregory J. Melograno

**** ********** **** *** *** Parsippany, NJ 07054

Home Phone 973-***-****

*********@*****.***

QUALIFICATIONS: Superior communication skills, excellent speaking

voice, vast logistics background, organized and accountable. I am very

familiar with all NY/NJ piers and rails.

EMPLOYMENT:

2008-2013

Tomahawk Transportation/ Horizon Freight System

Kearny/Newark, NJ

Operations Manager

I was in charge of all aspects of internal logistics, quotes, proposals,supply

chain, distribution,pricing, LTL, drayage, OTR, ocean import/export, DOT

compliance,cross-dock, trans-load, street-turn, and knowledge of hazmat

materials. Compiled freight rates and spreadsheets including account sales

and maintenance of existing accounts, along with overseeing dispatching,

warehousing, customer service, and driver compliance/ hiring.

2005 – 2008

Benjamin Moore Paint Co./Miller Paint Centers, Coral Springs, FL

Commercial Sales Associate/Dispatcher

Residential & Commercial sales, customer service, and transportation serving

Broward County. Maintained daily driver logs and dispatch sheets.

1997 – 2005

Mascari Produce Co., Pompano Beach, FL

Assistant Manager of Operations

I was the sole director of new and existing business accounts, as well as the

creator of all media relations within the Broward County area. I was in charge

of all invoicing, and general management duties as well as bookkeeping,

logistics, dispatching, DOT, and customer service for the entire company.

1991- 1996 Genstar, CAN-AM, Mahwah, NJ

Hardware/Software support Asst. Manager

Assisted in technical support for our New York and New Jersey clients for Sun

Microsystems/Genstar. Dispatched drivers to our various locations.

D.E.C.A. Future Business Leaders Award Winner

Essex County, New Jersey, February 1988

I am computer literate and well versed in Microsoft Word, Office, Outlook,

Adobe, Linux, Excel, XP, Vista, Windows 7 & 8 .

***NOTES***

I can provide my new employer with the tenacity and focus that is required to

not only complete a task, but to do so effectively and efficiently with or without

direct supervision.

I consider myself a leader, and a tremendous asset to any company that

employs me…which I will prove through opportunity and example.

EDUCATION:

1990 Associates Degree, Telecommunications, Bergen Community College,

Paramus, NJ

1988 Diploma, Nutley High School, Nutley, NJ

References gladly presented upon request.

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