Customer Service Electrical
Resume:
[Calgary, AB]
[Email]**********@*******.***
DERINDA MAY
OBJECTIVE
Seeking a responsible and challenging position with a turbulent and dynamic organization which offers opportunities for personal and professional development and where I can best utilize my knowledge and skills.
SKILLS & ABILITIES
• Proficient in AutoCAD
• Over 10 years of experience of customer service.
• Mastery of Microsoft Office programs (Word, Excel, and powerpoint).
• Ability to work with several operating systems including, Windows and Mac
• Strong analytical and problem solving skills.
• Database design and management.
• Works great in a team work environment.
• Adaptable, with excellent communication skills.
EXPERIENCE
Server/Manager: Malcolms Restraunt
[August 2008 – January 2010]
Direct employees to complete various tasks throughout their shift
Train new employees in use of the PosiTouch system
Listen to the problems of unsatisfied customers and develop solutions
Complete employee cash outs including necessary reconciliations
Performed scheduling for front of the house and back of the house employees
Design Drafter: ABB Ber-Mac, Calgary, AB
[August 2008 – January 2010]
Most experience in electrical drafting
Experience in 3D software
Worked on electrical layouts
Good understanding of Process Flow diagrams (PFDs)
Good understanding of Piping Instrumentation Diagrams (P&IDs)
Junior Drafter: DKD Oilfield Solutions, Calgary, AB
[August 2006 – August 2008]
Developing of electrical schematic drawings and panel designs
Responsible for all mark-ups of drawings
Distribution of all drawings to employees
Meeting with clients, seeing to their needs.
Managed the transfer of AutoCAD drawings to out of town customers.
EDUCATION
[January 2008 – Present]
Enrolled in drafting courses at SAIT
Completion of Drafting fundamentals 226, and AutoCAD 201
Completion of AutoCAD 202,203
Current GPA of 3.0
[August 2006 – August 2008]
M.O.A Medical Office Assistant
Reeves College
[September 2004 – May 2006]
General Arts and Science Program at Mount Royal College
Received Diploma May 2006
REFERENCES
AVAILABLE UPON REQUEST
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