Customer Service Sales
Resume:
NORMA FRANCO
HOUSTON TX 77084
************@*****.***
PREOFESIONAL PROFILE
multi lingual receptinist with over 3 years progresive
experience holding strong cusromer service and secretarial
skills. benefiting from working within fast pace environments in
which strong communication skills and the ability to multi task
essential. now seeks a a challenging and varied position that it
will enable me to capitalise on my preofesional experience with
opportunity for personal and profesional growth.
Technical Skill
excellent aproach to solving problems
able to work proactively within team setting and on own
initiative
adapt well to challenges
language skills fluent in english and spanish
Strong organization capabilities
my daily work involves in calling customers
taking payment in person or over the phone
get all my work done on a timely matter
have everything ready for the next day
well organized
Profesional experience
receptionist/ customer service
FREDY CARS SALES
08 04 2011 TO PRESENT
undertake daily work load at a fast paced dealer putting my
skills to good use .
taking care of customer making sure there well taken care of,
answer any question or resolving any issues that customer
have regarding there purchase, answering incoming calls,taking payments, contracts, and doing repos.
SW AUTO BODY PARTS
09 05 2009 TO 07 14 2011
my duties were answering incoming calls
reply back to customer at there email
doing sales on ebay and also in person
making sure customer were getting what the needed in a timely
matter
have all the shipment ready for the next day
making labels
resolve customers issues
EDUCATION
Composite high school
1175 Franklin ave
fort mcmurray ab
canada
Graduated and got my diploma
COMPUTER SKILLS
Window xp
typing
microsoft excel
microsoft outlook
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