Customer Service Engineer

931-***-**** * **********@*****.***

**** ******* *** Huntsville, Al 35805

RYAN K. SMITH

Career Objective:

Goal oriented person - Seeking a challenging position in the

Electronics Field.

Education:

V G.E.D. graduation date was May 2008

V ITT Technical Institute Madison, AL - September 2008 -

September 2012

V Associate of Applied Science Degree in C.E.E.T.; Graduation

Date September 2010

V Bachelor of Science Degree in E.C.E.T.; Graduation Date

September 2012

Current GPA: 3.52

Classes Included:

DC Electronics, AC Electronics, Networking Concepts, College

Mathematics I & II, Digital Electronics I & II, Electronic

Devices I & II, Communication Systems I & II, Programming Logic

Controls, Technical Calculus, Modern Wireless Communications,

Introductory Calculus, C/C++ Programming, Data and Network

Communications, Physics, Advanced Topics In Technical

Mathematics, Electronic Circuit Design I & II, Capstone Project

I & II, Electronic Communications Systems I & II, Advanced

Circuit Analysis I & II, Digital Communication Systems I & II

and Embedded Systems

Achievements/Activities:

Valedictorian, Trainer Microsoft Office 2003: Word, Power

Point, Excel, Access, ROTRACT Club, IT Club, President of the

Electronics Technicians Association - ETA Club, Honor's List,

Student of the Quarter, Perfect Attendance, 100% on the

forklift test at UTI and Qualitest, Made a video for the

Campus of ITT Technical Institute, Made a Video for the IT

club at ITT Technical Institute Campus

Additional Skills:

Customer service and care, Operating stand up forklifts, sit

down forklifts, walkie riders, tuggers, and order pickers,

Personnel carriers, Floor scrubbers, Security, Loading and

Unloading of Trucks including Bill of Lading, Shipping and

Receiving, Inventory, Basic soldering course, Bread boards,

Printed circuit boards, Trouble shooting to the component

level, Voltmeters, DC power supplies, AC frequency generator,

Programmable Logic Control Systems, Allen Brady Slick 500,

Oscilloscope, Multi-meters, Microprocessors, Debugging

circuits, Surface mount and Through hole soldering.

Experience:

October 2012 - Currently

Cinram

Huntsville, AL

. Troubleshooting machines and operator errors.

. Remove and replace faulty machine parts

. Brainstorming ideas to make production better for customers

May 2011 - August 2012

Aerotek

Huntsville, AL

. Centerless Grinding

. Sandblasting

. Shipping

. Inspected products to verify that they matched customer

expectations.

January 2011 - April 2011 Coast

Huntsville, AL

. Mixed raw materials per instructions to make certain recipes.

. Read and understand batch records

. Forklift Operator

Career Portfolio Available for View

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