Quality Assurance Manager

Sergio Espinoza

**** ****** **. *****: ********.*******@*****.***

Murfreesboro, TN 37128 phone: 615-***-****

OBJECTIVE A leadership role in a progressive organization that offers opportunities for advancement.

SKILLS & ABILITIES 25 years of progressive experience managing Production, Quality, Safety and Cost Control for various manufacturing companies.

• Verifiable strengths in improving processes and work procedures in support of productivity and continuous improvement programs.

• Experience driving multiple large scale new product launches.

• Well-versed in all aspects of production including quality management, inventory management, safety programs, scheduling and maintenance.

• Excellent interpersonal skills. A strong supervisor, able to train and motivate teams to peak performance.

• Organized and efficient. Professional, honest and friendly. Excellent at multi-tasking and working in a high pressure environment.

EXPERIENCE SUPPLIER QUALITY ASSURANCE MANAGER, YATES SERVICES (FOR NISSAN) SMYRNA, TN

9/2012 to Present

Responsible for monitoring supplier quality. Use proprietary schematic and specification software and parts layout information to ensure that supplier parts meet requirements. Troubleshoot part defects, reject defective parts, and negotiate remediation strategies with suppliers. Manage quarantined parts and match certified Return Authorization numbers as required. Track down defective parts on the manufacturing floor for retrieval, replacement or repair.

• On a daily basis, responsibly researched problems with suspicious parts. Determine root cause of problems and promptly implement countermeasures to improve quality and production processes.

• Supported launch of Nissan Leaf and Nissan Rogue. Scrutinized sample parts, reviewed parts management processes, evaluated part work flows, analyzed distribution, production and assembly processes, and ensured overall quality was satisfactory to commence launch.

PRODUCTION MANAGER, TOWER AUTOMOTIVE SMYRNA, TN

2004 to 9/2012

Managed a $1,700,000 budget and a staff of over 30 associates responsible for delivery of truck frame parts. Defined and improved manufacturing processes. Established Kaizen projects to upgrade quality, increase productivity, optimize ergonomics and reduce cost. Planned personnel requirements, forecast production volumes and lead safety council meetings. Implemented new standard operating procedures to reduce waste and improve efficiency.

• Used QAD and ERP software to accurately track costs, inventory and production.

• Participated in launch of Nissan Frontier, XTerra and Pathfinder frame assemblies. Developed prototypes and validated with client that these met specifications. During launch, never shipped an out of specification assembly.

• Established a safety culture that resulted in zero injuries or accidents during tenure.

• Initiated a Kanban just-in-time inventory replenishment system that saved the company an estimated $50,000 per year.

• When company was forced to downsize, personally retained to lead other departments. Reprogrammed Johnson Controls and Allen Bradley robotic assembly systems. Maintained production hardware. Ensured personnel were appropriately trained on material handling equipment.

PRODUCTION SUPERVISOR, LASKO METAL PRODUCTS FRANKLIN, TN

1997 to 2004

Managed two production lines with up to 70 personnel. As needed, used bilingual skills to instruct, train and supervise employees.

• Established and continuously held a competitive company-wide record for highest productivity.

• Supported marketing and ordering functions for domestic and international clients with language translation when needed.

• Applied Six Sigma principles to establish control charts, create histograms, and boost productivity and quality.

• Lowered insurance costs by implementing regular, documented safety meetings.

SUPERVISOR, TELCO INC. FRANKLIN, TN

1987 to 1997

In a small company environment, managed associates that operated equipment for processing electrical wire and cable. Operated selected equipment from Eubanks, Artos, Molex, and AMP. Ordered parts and managed quality. Diagnosed and repaired equipment problems.

SELECTED TRAINING AND CERTIFICATES SKILLPATH SEMINARS

• Six Sigma Basics (Franklin, TN)

• Corporate Safety and Loss Control Leadership (Franklin, TN)

• Read, Draw and Understand Fluid Power Schematics (Smyrna, TN)

• Basic Electricity (Smyrna, TN)

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