Customer Service Sales
Resume:
Vanessa Gabbard
**** ******* ****** ******: 647-***-****
Innisfil, Ontario Residence: 705-***-****
L9S 4Z3
**************@****.**
Objective
To obtain full-time employment at Twillingate International to utilize, strengthen and further
my customer service and managerial skills.
Education
Everest College: Medical Laboratory Assistant Diploma
o Honours Graduate, June 2013
o Barrie Campus 705-***-****
o Department Chair: Fred Cox
The Humberview Secondary School: High school Diploma
Personal Attributes
Driven and dedicated to providing outstanding customer service.
Self-motivated and enthusiastic : able to prioritize and take initiative
Problem solver with strong organizational skills
Ability to effectively diffuse and resolve high stress or conflict situations
Reliable and trustworthy
Managerial Experience
Snap Fitness
1025 Plains Rd E #101
Burlington, ON L7T 4K1
Owner/Supervisor: Steven King
Duties
Hired and trained staff
Supervised up to 4 staff at any given time
Facility upkeep
Club objectives: Revenue and Membership retention
Addressing customer concerns and issues
Developed customer service policies
Issued refunds or compensation to customers
Keeping accurate records of discussions and correspondence with customers
Learning about the organization’s products or services and keeping up to date with
change
Past Employment
Super Shine Window Cleaning
An established and reputable window cleaning company serving the GTA for over 25 years.
Assistant Window Cleaner
Wendy’s
Customer Service, Cashier and Sales Associate
A Buck or Two
Customer Service, Cashier and Sales Associate
Empire Theatres
Customer Service, Cashier and Sales Associate/Greeter
Finex Hair Designs
Small company
Assistant-Customer Service, Handling money from customer invoices and receipts.
Volunteer work
Volunteered at The Humberview’s Day Care Centre
Participated in the Ambassador program at Everest College
References
Leiber Bacquain 905-***-****
Steven King 416-***-****
Geoff Gabbard 416-***-****
Contact this candidate