Vanessa Gabbard

**** ******* ****** ******: 647-***-****

Innisfil, Ontario Residence: 705-***-****

L9S 4Z3

acdukn@r.postjobfree.com

Objective

To obtain full-time employment at Twillingate International to utilize, strengthen and further

my customer service and managerial skills.

Education

Everest College: Medical Laboratory Assistant Diploma

o Honours Graduate, June 2013

o Barrie Campus 705-***-****

o Department Chair: Fred Cox

The Humberview Secondary School: High school Diploma

Personal Attributes

Driven and dedicated to providing outstanding customer service.

Self-motivated and enthusiastic : able to prioritize and take initiative

Problem solver with strong organizational skills

Ability to effectively diffuse and resolve high stress or conflict situations

Reliable and trustworthy

Managerial Experience

Snap Fitness

1025 Plains Rd E #101

Burlington, ON L7T 4K1

Owner/Supervisor: Steven King

Duties

Hired and trained staff

Supervised up to 4 staff at any given time

Facility upkeep

Club objectives: Revenue and Membership retention

Addressing customer concerns and issues

Developed customer service policies

Issued refunds or compensation to customers

Keeping accurate records of discussions and correspondence with customers

Learning about the organization’s products or services and keeping up to date with

change

Past Employment

Super Shine Window Cleaning

An established and reputable window cleaning company serving the GTA for over 25 years.

Assistant Window Cleaner

Wendy’s

Customer Service, Cashier and Sales Associate

A Buck or Two

Customer Service, Cashier and Sales Associate

Empire Theatres

Customer Service, Cashier and Sales Associate/Greeter

Finex Hair Designs

Small company

Assistant-Customer Service, Handling money from customer invoices and receipts.

Volunteer work

Volunteered at The Humberview’s Day Care Centre

Participated in the Ambassador program at Everest College

References

Leiber Bacquain 905-***-****

Steven King 416-***-****

Geoff Gabbard 416-***-****

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